Web Squad ISP

[DeatheCore]

It's also possible that his Vuma line has packet loss. I'm still in a similar situation where every evening Twitch will intermittently buffer on my 100/100 line - Go figure, loss > overseas 8Mb/s video stream

 

[Hingisp]

Hi. Thanks for your post. Can you please update your ticket with us with whichever streaming service you are using (or server details)? There is definitely no congestion on our network - which is why you don't see other people complaining, and all your tests submitted have been within range. While it may work on Vodacom, it could be because of different return routes on the server's side. It is possible that traffic flowing to our network runs over a different path to Vodacom's. Once we establish what servers you are connecting to, we can investigate what the issue is (and escalate this to the relevant hop if necessary).

Thanks, but the speed testing done over on the support ticket system as you say all falls within spec, so it's not a speed issue, if it was, my 14Mbps lte connection would buffer constantly compared to my 1Gbps line. Now when I was living in JHB I had a 200Mbps fibre connection with CISP and I had the exact same problem with that service provider and spent countless hours with them and physically going to meet the support team to prove my scenerio to them, hence I think this is a fibre in South Africa issue, as thats the common denominator. I had to also change and go an a cell c lte setup once I figured out my vodacom lte connection had no buffering. On the cell c network via a lte modem it worked and no buffering. I was secretly hoping this 1Gbps would solve my previous fibre experience but alas. I'm sorry I don't know the server connection to the overseas TV streaming service. I just simply open an app on my android device and select a channel and it streams, pretty similar to the dstv now app. Also if its not congestion why does it come right late at night and during the day its OK, its from like 5pm onwards I get the buffering.

 

[websquadza]

Thanks, but the speed testing done over on the support ticket system as you say all falls within spec, so it's not a speed issue, if it was, my 14Mbps lte connection would buffer constantly compared to my 1Gbps line. Now when I was living in JHB I had a 200Mbps fibre connection with CISP and I had the exact same problem with that service provider and spent countless hours with them and physically going to meet the support team to prove my scenerio to them, hence I think this is a fibre in South Africa issue, as thats the common denominator. I had to also change and go an a cell c lte setup once I figured out my vodacom lte connection had no buffering. On the cell c network via a lte modem it worked and no buffering. I was secretly hoping this 1Gbps would solve my previous fibre experience but alas. I'm sorry I don't know the server connection to the overseas TV streaming service. I just simply open an app on my android device and select a channel and it streams, pretty similar to the dstv now app. Also if its not congestion why does it come right late at night and during the day its OK, its from like 5pm onwards I get the buffering.

I agree, if it's a speed issue, it will present on LTE too. Every service provider (Vodacom, CISP and ourselves included) use a variety of upstream providers for international connectivity. Now the internet isn't a single big computer we plug into and voila. It's a peering network. That means billions of IPs on thousands of networks all advertise routes to themselves and this neat protocol called BGP selects the best route between two IPs. The forward and reverse routes are not always the same (as each network chooses its own best path based on a range of criteria). BGP isn't the smartest though, it doesn't account for losses, latency or bandwidth restrictions along its chosen route. So the trick is to pick up where the route may have an issue and then troubleshoot from there.

 

[Hingisp]

I agree, if it's a speed issue, it will present on LTE too. Every service provider (Vodacom, CISP and ourselves included) use a variety of upstream providers for international connectivity. Now the internet isn't a single big computer we plug into and voila. It's a peering network. That means billions of IPs on thousands of networks all advertise routes to themselves and this neat protocol called BGP selects the best route between two IPs. The forward and reverse routes are not always the same (as each network chooses its own best path based on a range of criteria). BGP isn't the smartest though, it doesn't account for losses, latency or bandwidth restrictions along its chosen route. So the trick is to pick up where the route may have an issue and then troubleshoot from there.

Yikes, let's hope we can find a better route then to help with this issue. No buffering seems like the lotto for me, I never win haha..

 

[8tpg88]

Anyone using streamiptv.co.za and having buffering issues lately?

 

[Zodiak]

Is there a problem with international tonight? Tried multiple servers on Speedtest to Europe and getting horrible speeds on my 100 meg line:

 

[abudabi]

Is there a problem with international tonight? Tried multiple servers on Speedtest to Europe and getting horrible speeds on my 100 meg line:

Why'd you choose that server? I get crappy speeds to them too.
https://www.speedtest.net/result/8479671703



Coreix gets much better results:
https://www.speedtest.net/result/8479664624

 

[Hingisp]

Is there a problem with international tonight? Tried multiple servers on Speedtest to Europe and getting horrible speeds on my 100 meg line:

Better results than myself... I'm on vumatel 1Gbs line and here is my result at 2am...

 

[websquadza]

Is there a problem with international tonight? Tried multiple servers on Speedtest to Europe and getting horrible speeds on my 100 meg line:

Barcelona is an odd choice to measure bandwidth to, very few direct routes. But nonetheless, no problems here. Just try another server. My tests (also on 1G Vuma) to servers in Barcelona yielded a range from 15 mbps (meswifi which is a small wisp) and range up to 150 Mbps with Eurona Telecom. Same applies to you @Hingisp. Remember, with international tests, the server you’re testing to has to have sufficient bandwidth back to South Africa or at least to a peering point with one of our upstreams. It’s the same way we need to have sufficient bandwidth to their destinations.

 

[wingnut771]

anybody on a 10mb line vumatel-trenched here please do constant ping to anywhere then do normal speedtest to anywhere and let me know what happens to the ping please?
this is on afrihost:

 

[abudabi]

Well speedtest tries to max your line... so ICMP will be drowned out.. no ?

 

[websquadza]

anybody on a 10mb line vumatel-trenched here please do constant ping to anywhere then do normal speedtest to anywhere and let me know what happens to the ping please?
this is on afrihost:
View attachment 695171
View attachment 695173

what @abudabi said. As I mentioned on your other thread, the Huawei switches basically queue the incoming traffic once the rate limiter kicks in, and those ICMP packets have to wait their turn.

 

[PsyWulf]

anybody on a 10mb line vumatel-trenched here please do constant ping to anywhere then do normal speedtest to anywhere and let me know what happens to the ping please?
this is on afrihost:
View attachment 695171
View attachment 695173

Unless you are doing pcq qos tailored to throttle anything saturating your line this is expected behaviour,on this and higher speeds

 

[wingnut771]

ok thanks guys, so answer is faster line, then limit it to a slower speed.

 

[PsyWulf]

ok thanks guys, so answer is faster line, then limit it to a slower speed.

I've got my mikrotik configured with nested Queues for connections,top level queue is 95% of line speed,and then subqueues for specific ranges/services. Media players for instance are allowed 4/10mbps to allow streaming 720/1080 and not over
And some specific machines are exempted or allowed to burst their limits

Not all applications/services/devices are well behaved when it comes to connectivity - sometimes by design and can negatively impact the entire network

 

[Loppas]

what @abudabi said. As I mentioned on your other thread, the Huawei switches basically queue the incoming traffic once the rate limiter kicks in, and those ICMP packets have to wait their turn.

Why is it that there is such a dramatic difference between his and say a 200mbps line when its saturated on vumatel? I mean 600-700ms when download is maxed is god awful if its not only affecting icmp. On 200mbps you see around 20-30ms rise in latency when using speedtest.

 

[PsyWulf]

Why is it that there is such a dramatic difference between his and say a 200mbps line when its saturated on vumatel? I mean 600-700ms when download is maxed is god awful if its not only affecting icmp. On 200mbps you see around 20-30ms rise in latency when using speedtest.

Look at a rock festival with 20 gates versus a movie cinema with 1

With the same number of people trying to enter - say 10000,the time from when person 267 joins the queue he is likely to be through the gates faster at the festival than the cinema so his "latency" aka wait time is lower thanks to higher throughput,but there is still a wait time

This not factoring retransmits or data arriving out of order of course

 

[wingnut771]

think i'm going to cancel afrihost and come back here.

 

[DYreX146]

I see Web Squad has decreased their prices on Openserve, any chance of offering 100Mbps soon?

 

[DarkSt0rm]

think i'm going to cancel afrihost and come back here.

Why in good god did you leave in the first place? Hahahahaha