Web Squad ISP

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websquadza said:
We saw this too and taken it up with the upstream once again - their WACS interface flapped again. Apologies here - the switchover is still not seamless as routes are still hanging too long before the upstream withdrawal. We've asked them to look again at improving this.
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So whats been happening? I'm worried that we seem to be getting alot of interruptions and my speed is pretty bad the last few weeks. <it's been up and down. some days are better than other days>.

My worry is, it's every few days.
 
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websquadza said:
We saw this too and taken it up with the upstream once again - their WACS interface flapped again. Apologies here - the switchover is still not seamless as routes are still hanging too long before the upstream withdrawal. We've asked them to look again at improving this.
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Wasn't there some talk about switching to an alternate upstream provider a few days ago, or did I misunderstand?
 
Seeyou said:
Wasn't there some talk about switching to an alternate upstream provider a few days ago, or did I misunderstand?
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Seeyou said:
Every time I ask this question it's just *crickets* :laugh:
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Yup. Still working on that. Commercials for jhb are sorted. However, Cape Town is proving a little more of a headache. But it’s definitely on the cards as well as some presence one of the big international exchanges (to give us more control over routing where needed).
 
websquadza said:
Yup. Still working on that. Commercials for jhb are sorted. However, Cape Town is proving a little more of a headache. But it’s definitely on the cards as well as some presence one of the big international exchanges (to give us more control over routing where needed).
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What ever happened to that TCP Accelerator we spoke about?
 
Looney said:
What ever happened to that TCP Accelerator we spoke about?
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This is definitely coming online, thanks for your patience here. We're quite happy with the system and it's rolling out in all 3 regions simultaneously. Getting the most out of it requires making some architecture changes at a core level. We've started some of these changes on the core access layer in the past few days (some not as hitless as expected, like Tuesday night - apologies). However, core changes are definitely service affecting. As soon as these maintenance dates are confirmed, we'll send out a notice and finalise these changes (don't worry, maintenance windows are always between 2 and 4am).
 
@websquadza , good morning

Im a bit confused, i received my invoice this month, yaay! , but its for R280. Now, im not complaining, thats a bargain, and its paid, however, i dont want to end up like the one deleted thread about the one guy and coolidea's...
 
ijacobs3 said:
@websquadza , good morning

Im a bit confused, i received my invoice this month, yaay! , but its for R280. Now, im not complaining, thats a bargain, and its paid, however, i dont want to end up like the one deleted thread about the one guy and coolidea's...
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Is it discount month. Sheesh we need the discounts
 
Not sure, got a invoice for R280 this week

I’ll take it if they invoicing at discounted rates
 
I got one too,but it was the balance for the Vumatel extended line doublespeed promo upgrade
 
22Vanquish22 said:
Hi @websquadza,

Fibre line is down in Kempton Park trenched.

Anyone else experiencing issues?
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Apologies for missing this one last night. Checked logs and don’t see any outages on Teraco 1 (The Vumatel master mode you’re on). Could be a switch reboot. But no general outages that way from what I can see.
 
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