vodacom3g
Vodacom Representative
Vodacom announced the launch of a new Prepaid tariff plan called Yebo4Less. This tariff plan offers customers variable discounts based on the customers location and time of day.
The tariff plan is a per second tariff plan with a flat standard base rate that is applicable all day; i.e. there is no differentiation between peak and off-peak.
The following call charges and discounts are applicable on the Yebo4Less Tariff:
Peak & Off PeakStandard Charges Maximum Discount
On Net - Vodacom to Vodacom R 2.60 99%
Off Net - Vodacom to Other R 2.89 65%
The discounts are based on the time of the day and how busy the network is where the customer is located. Vodacom will determine these discounts on an hourly basis.
Yebo4Less customers will be able to obtain discounts of up to 99% on Vodacom to Vodacom national calls and up to 65% on calls to other networks, i.e. MTN, Cell C, Virgin, Telkom and Neotel. Customers can view the discounts by switching on the Cell Broadcast option on their phone or they can dial *111*444#. Cell Broadcast is not available on the 3G network.
Please note that the discount is only applicable to national voice and 3G video calls and excludes premium rated numbers and any data services.
Existing Prepaid customers will be able to migrate to Yebo4Less, via FreeChange by simply calling 1181 from their cellphone (free of charge) or dialling *111# from their cellphone and choosing option 7. Customers are able to change their prepaid tariff plan once ever 30 days free of charge. The customer’s airtime value, Talking Points and any SMS or Data bundle will remain intact after FreeChange.
New customers will be required to purchase a new Vodacom prepaid starter pack and use FreeChange (by calling 1181 or *111#) to change to the Yebo4Less tariff plan option.
Customers on the Yebo4Less tariff plan will continue to earn Talking Points when recharging with airtime vouchers; however, they will not be able to redeem their Talking Points for airtime bundles or call discounts. Talking Points can only be redeemed for cellphones and SMS bundles.
Please find below some answers to questions that customers may have with regards to this product.
1. What is Yebo4Less?
Yebo4Less in a new Vodacom Prepaid tariff plan which offers prepaid customers discounts on local calls when made in a specific location at specific times.
2. How does the Yebo4Less offering differ from the MTN Zone offering?
MTN offers on-net only, up to 95% discount and for voice calls only.
Vodacom offers on and off-net, up to 99% discount on both voice and video calls.
3. When will the Yebo4Less tariff be available?
The Yebo4Less tariff plan will be available nationally from 11 May 2008.
4. Who can activate the Yebo4Less tariff?
The Yebo4Less tariff is only available to Vodacom prepaid customers and can only be activated by means of a FreeChange migration (FreeChange business rules apply).
NOTE: There is no specific Yebo4Less starter pack.
5. Why are contract customers excluded from the discount rates?
Contract customers already benefit from lower call charges and for this reason this offer is aimed exclusively at prepaid customers.
6. How can the customer access the Free Change migration service?
The Vodacom prepaid customer must dial 1181 from their cellphone or dial *111# from their cellphone and select option 7 for FreeChange.
NOTE: Standard Free Change business rules apply.
7. How will a customer know if they are in a discount region and what discounts apply?
By dialling *111*444# from their cellphone (free call); Or
By activating the Cell Broadcast service on their cellphone
NOTE: Customers can call 082111 to get assistance in activating the Cell Broadcast service.
8. What discounts will the customer receive?
Vodacom - Vodacom: up to 99%
Vodacom to Other: Up to 65%
All other charges are as per the 4U Prepaid tariff structure.
NOTE: Happy Hour rates do not apply for customers on the Yebo4Less tariff plan.
9. Will customers on the Yebo4Less tariff earn Talking Points when recharging?
Customers on the Yebo4Less tariff plan will continue to earn Talking Points when recharging with airtime vouchers; however, they will not be able to redeem their Talking Points for airtime bundles or call discounts. Talking Points can only be redeemed for cellphones and SMS bundles. Prepaid customers, benefiting from Talking Points airtime bundles / discounts on their current tariff will forfeit these discounts when switching to Yebo4Less.
10. Will the contract customer receive the discount rates when sponsoring a call or accepting a reverse charge call from a prepaid customer that is on the Yebo4Less tariff?
No. A contract customer who sponsors a call will not have the benefit of the Yebo4Less customer’s discounted rates. Similarly a contract customer who accepts a reverse charge call from a Yebo4Less customer will not have the benefit of their discounted rates. The base rate of the Yebo4Less tariff plan will apply in both scenarios
11. Can the customer recharge with a Big Bonus Voucher or Passport Voucher while on the Yebo4Less tariff?
No. A customer on the Yebo4Less tariff may only recharge with a standard recharge voucher (Physical & Virtual vouchers, bank recharges etc.)
12. How do I activate the Cell Broadcast option on my cell phone?
Please note that this may vary from cellphone to cellphone. Refer the customer to their cellphone user guide.
Step 1: Select Menu
Step 2: Go to Messages
Step 3: Go to Settings
Step 4: Select Cell broadcast/ Cell info display on.
13. Who can the customer contact for assistance?
The customer can contact 082 1082 or visit www.vodacom.co.za for more information.
The tariff plan is a per second tariff plan with a flat standard base rate that is applicable all day; i.e. there is no differentiation between peak and off-peak.
The following call charges and discounts are applicable on the Yebo4Less Tariff:
Peak & Off PeakStandard Charges Maximum Discount
On Net - Vodacom to Vodacom R 2.60 99%
Off Net - Vodacom to Other R 2.89 65%
The discounts are based on the time of the day and how busy the network is where the customer is located. Vodacom will determine these discounts on an hourly basis.
Yebo4Less customers will be able to obtain discounts of up to 99% on Vodacom to Vodacom national calls and up to 65% on calls to other networks, i.e. MTN, Cell C, Virgin, Telkom and Neotel. Customers can view the discounts by switching on the Cell Broadcast option on their phone or they can dial *111*444#. Cell Broadcast is not available on the 3G network.
Please note that the discount is only applicable to national voice and 3G video calls and excludes premium rated numbers and any data services.
Existing Prepaid customers will be able to migrate to Yebo4Less, via FreeChange by simply calling 1181 from their cellphone (free of charge) or dialling *111# from their cellphone and choosing option 7. Customers are able to change their prepaid tariff plan once ever 30 days free of charge. The customer’s airtime value, Talking Points and any SMS or Data bundle will remain intact after FreeChange.
New customers will be required to purchase a new Vodacom prepaid starter pack and use FreeChange (by calling 1181 or *111#) to change to the Yebo4Less tariff plan option.
Customers on the Yebo4Less tariff plan will continue to earn Talking Points when recharging with airtime vouchers; however, they will not be able to redeem their Talking Points for airtime bundles or call discounts. Talking Points can only be redeemed for cellphones and SMS bundles.
Please find below some answers to questions that customers may have with regards to this product.
1. What is Yebo4Less?
Yebo4Less in a new Vodacom Prepaid tariff plan which offers prepaid customers discounts on local calls when made in a specific location at specific times.
2. How does the Yebo4Less offering differ from the MTN Zone offering?
MTN offers on-net only, up to 95% discount and for voice calls only.
Vodacom offers on and off-net, up to 99% discount on both voice and video calls.
3. When will the Yebo4Less tariff be available?
The Yebo4Less tariff plan will be available nationally from 11 May 2008.
4. Who can activate the Yebo4Less tariff?
The Yebo4Less tariff is only available to Vodacom prepaid customers and can only be activated by means of a FreeChange migration (FreeChange business rules apply).
NOTE: There is no specific Yebo4Less starter pack.
5. Why are contract customers excluded from the discount rates?
Contract customers already benefit from lower call charges and for this reason this offer is aimed exclusively at prepaid customers.
6. How can the customer access the Free Change migration service?
The Vodacom prepaid customer must dial 1181 from their cellphone or dial *111# from their cellphone and select option 7 for FreeChange.
NOTE: Standard Free Change business rules apply.
7. How will a customer know if they are in a discount region and what discounts apply?
By dialling *111*444# from their cellphone (free call); Or
By activating the Cell Broadcast service on their cellphone
NOTE: Customers can call 082111 to get assistance in activating the Cell Broadcast service.
8. What discounts will the customer receive?
Vodacom - Vodacom: up to 99%
Vodacom to Other: Up to 65%
All other charges are as per the 4U Prepaid tariff structure.
NOTE: Happy Hour rates do not apply for customers on the Yebo4Less tariff plan.
9. Will customers on the Yebo4Less tariff earn Talking Points when recharging?
Customers on the Yebo4Less tariff plan will continue to earn Talking Points when recharging with airtime vouchers; however, they will not be able to redeem their Talking Points for airtime bundles or call discounts. Talking Points can only be redeemed for cellphones and SMS bundles. Prepaid customers, benefiting from Talking Points airtime bundles / discounts on their current tariff will forfeit these discounts when switching to Yebo4Less.
10. Will the contract customer receive the discount rates when sponsoring a call or accepting a reverse charge call from a prepaid customer that is on the Yebo4Less tariff?
No. A contract customer who sponsors a call will not have the benefit of the Yebo4Less customer’s discounted rates. Similarly a contract customer who accepts a reverse charge call from a Yebo4Less customer will not have the benefit of their discounted rates. The base rate of the Yebo4Less tariff plan will apply in both scenarios
11. Can the customer recharge with a Big Bonus Voucher or Passport Voucher while on the Yebo4Less tariff?
No. A customer on the Yebo4Less tariff may only recharge with a standard recharge voucher (Physical & Virtual vouchers, bank recharges etc.)
12. How do I activate the Cell Broadcast option on my cell phone?
Please note that this may vary from cellphone to cellphone. Refer the customer to their cellphone user guide.
Step 1: Select Menu
Step 2: Go to Messages
Step 3: Go to Settings
Step 4: Select Cell broadcast/ Cell info display on.
13. Who can the customer contact for assistance?
The customer can contact 082 1082 or visit www.vodacom.co.za for more information.
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...VC just needs to sort out some of the confusing aspects.
