OpenWeb ADSL Feedback Thread

Aluroth · Jan 11, 2014

Openweb is down for me atm

. Anyone else?

Necuno · Jan 11, 2014

MrBEEP said:
For an official OpenWeb response, kindly post in the main OpenWeb Feedback Thread.

http://mybroadband.co.za/vb/showthread.php/469168-OpenWeb-ADSL-Feedback-Thread/page750

OK, I would please like an official response why cancellations take 30 days.

dcsmax · Jan 11, 2014

How do I run a trace route?

LabAnimal · Jan 11, 2014

all sorted, thank you

snail112 · Jan 11, 2014

dcsmax said:
How do I run a trace route?

http://bit.ly/1eLSyyb

dcsmax · Jan 11, 2014

Aluroth · Jan 11, 2014

My router keeps saying "Authentication Failure" but I haven't changed anything

MrBEEP · Jan 11, 2014

Excellent!

Thank you for letting us know

LabAnimal said:
all sorted, thank you

MrBEEP · Jan 11, 2014

Kindly PM me with your ADSL username and OW number, and I will investigate for you

Sephiroth96 said:
My router keeps saying "Authentication Failure" but I haven't changed anything

dcsmax · Jan 11, 2014

ok. Ran trace route.

Attached is the data.

Please enlighten me as I am clueless as to what it means.

DrJohnZoidberg · Jan 11, 2014

dcsmax said:
ok. Ran trace route.

Attached is the data.

Please enlighten me as I am clueless as to what it means.

View attachment 92665

That looks good. Any issues you have then are probably not Telkom exchange related. Where did you run that speedtest?

dcsmax · Jan 11, 2014

Speed test coming

up.

DrJohnZoidberg · Jan 11, 2014

dcsmax said:
Speed test comingView attachment 92667 up.

Looks pretty good for a 2Mbit line. What problems did you say you had?

Aluroth · Jan 11, 2014

Thanks, that seemed to have done the trick. OpenWeb working again.

dcsmax · Jan 11, 2014

Thx.

Downloading files.

Files I cannot break 100 kpbs.

You tube download test.

Some how router dropped dsl connection a couple of minutes ago as well.

i.got~issues · Jan 11, 2014

dcsmax said:
Thx.

Downloading files.

Files I cannot break 100 kpbs.
<snip>

^^ Mine cannot break 55 on my 2Mbs Gold since Friday... doing above 180 now on new backup account.

dcsmax · Jan 11, 2014

i.got~issues said:
^^ Mine cannot break 55 on my 2Mbs Gold since Friday... doing above 180 now on new backup account.

So you have additional account?

With some other isp?

I just moved beginning of month from PLUGG to OW. Gold something (think its power).

If I new this, I would never have left PLUGG.

MrBEEP · Jan 11, 2014

Kindly drop me a PM so that I can investigate.

Please include your ADSL username and your OW number

dcsmax said:
Thx.

Downloading files.

Files I cannot break 100 kpbs.

You tube download test.View attachment 92669

Some how router dropped dsl connection a couple of minutes ago as well.

MrBEEP · Jan 11, 2014

Kindly drop me a PM so that we can move you back to the IS network.

i.got~issues said:
^^ Mine cannot break 55 on my 2Mbs Gold since Friday... doing above 180 now on new backup account.

i.got~issues · Jan 11, 2014

dcsmax said:
So you have additional account?

With some other isp?

I just moved beginning of month from PLUGG to OW. Gold something (think its power).

If I new this, I would never have left PLUGG.

Just signed with Afrihost and their unshaped 2Mb business uncapped.
Getting full speed with everything on Afrihost.
When I change back to OpenWeb, the Gold seemed capped at 55Kbs.

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