BluntMalunt
Active Member
Well one poster has achieved 360Gb on his 4Mb premium account in the past 30-days and has not been throttled. 360/30 = 12Gb a day. I wonder if that limit is halved and quartered on the respective 2 and 1mbps lines
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Mweb Throttling Bull
- Thread starter cryaxxx
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Well one poster has achieved 360Gb on his 4Mb premium account in the past 30-days and has not been throttled. 360/30 = 12Gb a day. I wonder if that limit is halved and quartered on the respective 2 and 1mbps lines
cYcLIc
Senior Member
I cancelled in August soon as the news came out. Sitting on 82gb with Afrihost 2mb business. I'd be throttle right now if I were still with Mweb.
1mb is +-3.5gb a day.
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Not sure I follow, as I was asking about the changes to the myaccount feature.
Good Day Textile Guy, I noticed the five threads. I also found a common denominator i.e. the same clients posting in the threads
We have not hidden all the posts on Facebook, only those that were repetitive and those who did not require assistance but instead trolled on other posts.
We have not disclosed threshold figures and I can understand the client base affected by throttling being disheartened by it.
What we have done, as an interim measure. Is improve the tools available to illustrate when you are being throttled and the rolling period usage which impacted on the throttling. This is now available via My account.
In my personal capacity, I have noticed a better all round experience since throttling has been enabled.
And you have not blocked anyone lol just been hit withe Mweb ban hammer lol
TEXTILE GUY
Honorary Master
Good Day Textile Guy, I noticed the five threads. I also found a common denominator i.e. the same clients posting in the threads
We have not hidden all the posts on Facebook, only those that were repetitive and those who did not require assistance but instead trolled on other posts.
We have not disclosed threshold figures and I can understand the client base affected by throttling being disheartened by it.
What we have done, as an interim measure. Is improve the tools available to illustrate when you are being throttled and the rolling period usage which impacted on the throttling. This is now available via My account.
In my personal capacity, I have noticed a better all round experience since throttling has been enabled.
Make no mistake ....MWEB treated me well over a number off years. I would love to be with MWEB for various reasons. I have said this before. I even went as far to consider a business account, at a cost, with no throttling, from MWEB, but reading the complaints has made me apprehensive.
I can't understand the uncapped being soft capped and have NO idea how or when I may be throttled shaped or whatever term makes you happy - or in essence..pay for a service that I can't enjoy.
In this I am not alone ....not by a long stretch ... Longer than 5 guys who I don't know from a bar of soap mind you.
I did have a lengthy discussion with MWEB on this topic via email. My mails were generally met with impunity and a take it or leave it attitude. In other cases the response was ...as you put it ...repetitive. Look at your own responses to the various complaints and tell me I am wrong?
That aside, since getting a second unshaped account, I have realized that other ISPs come with their own baggage, but at least there is some certainty in what to expect. S'pose I should at least thank you for forcing me to go out of my box in terms of ISPs.
I have said this before and will say it again ... If I was told that I am paying for an account where I can consume so many Meg's at a set speed before the parameter changed, I could then make a better choice. Remember, when you throttle a 4 meg account, Telkom still needs to be paid. You have heard this from many others ..... The user tries to apply load after hours to avoid congestion or whatever problems businesses may have,But they are throttled nonetheless. That aside, by your own CEOs admission, more people have more devices requiring more internet bandwidth .... Then you implement throttling and call these users "abusers"?
You have seen this ..as have I, users who are capped with relatively low useage while others remain uncapped despite high useage. There is simply no formula. You have seen this ...as have I ...users who are capped for a short time, others for who knows how long?
There is a debate on these forums ....users trying to comprehend the 30 day rolling window story.
The other thing I just don't get, is that AH almost celebrates useage, while OW, tries to give as much bandwidth to their users as possible. It's a great feeling dealing with these guys, MWEB considers high useage folk "abusers" ....and live with the negative connotation of that! But then blaming these users for all the ills of the network performance ...
The most interesting aspect, is that despite the AUP, which I have addressed in other posts relating to the CPA, the advertising and understanding for the past few years was that MWEB does NOT throttle...and I have provided such evidence of this in other posts, and to MWEB... And then, out of the blue, the picture changed and to this MWEB simply says ... "We have an AUP, and it's up to you to have read and understood it". Throttling is something I only understood recently.
Prior to the throttling event, MWEB and I discussed what the best option would be. I was guided by YOU. When I wanted to go to 2 Meg's, YOU told me it wasn't possible. On my instance, I went this route and it was stable. When I wanted to go up to 4 Meg's MWEB advised me it was not possible. When I took back control of my line and asked Telkom to upgrade to 4megs, the line sync"d perfectly? So, from your side, I got the message that you simply did not want me as a subscriber....so be it. Somewhere in all this, despite trying to meet you half way, you told me I was abusive.
To boot, a day after I was told that 4 meg line was not an option your sales called and offered it to me. When I asked about throttling, they got quite rude and hung up! And for that I should not voice my opinion?
As for that better experience on the network, I must say, upto last month, except for a few Telkom issues, the network with MWEB was always ok for me. I did have problems and we fought it out, but in the main, I was quite satisfied (in my area). I didn't particularly enjoy the email that you sent me intimating I was manipulating things to bypass your shaping ....reason being I have no idea how to.
Like it or not, there will be others like me. I am but one guy. However, if you were to address my concerns, you would be doing so for many other people. I see the complaints as do you. I hear them amongst my peers. If you believe it's only 5 guys ...well then there's that impunity again.
So, here's the thing ... If it's only 5 guys as you say .... I will make your life easier and drop off this blog site. Then there's only 4. Don't know how you are going to deal with Hellopeter or the steady stream on you FB page, but that's not my concern. If the feed back or comments aren't to your liking, ignore them, or simply treat them as you have me.
I shall however offer my opinion if and when asked by others.
Would it not make sense to rather give me (and 4 others as you believe) a reason to make positive comments. I can send you the mails and comments I made two years ago, and they were nothing but complimentary, but I do know that something at MWEB has changed and it's not healthy.
Cheers.
Make no mistake ....MWEB treated me well over a number off years. I would love to be with MWEB for various reasons. I have said this before. I even went as far to consider a business account, at a cost, with no throttling, from MWEB, but reading the complaints has made me apprehensive.
I can't understand the uncapped being soft capped and have NO idea how or when I may be throttled shaped or whatever term makes you happy - or in essence..pay for a service that I can't enjoy.
In this I am not alone ....not by a long stretch ... Longer than 5 guys who I don't know from a bar of soap mind you.
I did have a lengthy discussion with MWEB on this topic via email. My mails were generally met with impunity and a take it or leave it attitude. In other cases the response was ...as you put it ...repetitive. Look at your own responses to the various complaints and tell me I am wrong?
That aside, since getting a second unshaped account, I have realized that other ISPs come with their own baggage, but at least there is some certainty in what to expect. S'pose I should at least thank you for forcing me to go out of my box in terms of ISPs.
I have said this before and will say it again ... If I was told that I am paying for an account where I can consume so many Meg's at a set speed before the parameter changed, I could then make a better choice. Remember, when you throttle a 4 meg account, Telkom still needs to be paid. You have heard this from many others ..... The user tries to apply load after hours to avoid congestion or whatever problems businesses may have,But they are throttled nonetheless. That aside, by your own CEOs admission, more people have more devices requiring more internet bandwidth .... Then you implement throttling and call these users "abusers"?
You have seen this ..as have I, users who are capped with relatively low useage while others remain uncapped despite high useage. There is simply no formula. You have seen this ...as have I ...users who are capped for a short time, others for who knows how long?
There is a debate on these forums ....users trying to comprehend the 30 day rolling window story.
The other thing I just don't get, is that AH almost celebrates useage, while OW, tries to give as much bandwidth to their users as possible. It's a great feeling dealing with these guys, MWEB considers high useage folk "abusers" ....and live with the negative connotation of that! But then blaming these users for all the ills of the network performance ...
The most interesting aspect, is that despite the AUP, which I have addressed in other posts relating to the CPA, the advertising and understanding for the past few years was that MWEB does NOT throttle...and I have provided such evidence of this in other posts, and to MWEB... And then, out of the blue, the picture changed and to this MWEB simply says ... "We have an AUP, and it's up to you to have read and understood it". Throttling is something I only understood recently.
Prior to the throttling event, MWEB and I discussed what the best option would be. I was guided by YOU. When I wanted to go to 2 Meg's, YOU told me it wasn't possible. On my instance, I went this route and it was stable. When I wanted to go up to 4 Meg's MWEB advised me it was not possible. When I took back control of my line and asked Telkom to upgrade to 4megs, the line sync"d perfectly? So, from your side, I got the message that you simply did not want me as a subscriber....so be it. Somewhere in all this, despite trying to meet you half way, you told me I was abusive.
To boot, a day after I was told that 4 meg line was not an option your sales called and offered it to me. When I asked about throttling, they got quite rude and hung up! And for that I should not voice my opinion?
As for that better experience on the network, I must say, upto last month, except for a few Telkom issues, the network with MWEB was always ok for me. I did have problems and we fought it out, but in the main, I was quite satisfied (in my area). I didn't particularly enjoy the email that you sent me intimating I was manipulating things to bypass your shaping ....reason being I have no idea how to.
Like it or not, there will be others like me. I am but one guy. However, if you were to address my concerns, you would be doing so for many other people. I see the complaints as do you. I hear them amongst my peers. If you believe it's only 5 guys ...well then there's that impunity again.
So, here's the thing ... If it's only 5 guys as you say .... I will make your life easier and drop off this blog site. Then there's only 4. Don't know how you are going to deal with Hellopeter or the steady stream on you FB page, but that's not my concern. If the feed back or comments aren't to your liking, ignore them, or simply treat them as you have me.
I shall however offer my opinion if and when asked by others.
Would it not make sense to rather give me (and 4 others as you believe) a reason to make positive comments. I can send you the mails and comments I made two years ago, and they were nothing but complimentary, but I do know that something at MWEB has changed and it's not healthy.
Cheers.
Great post summarized how we all feel. They have simply ignored all of us for this I hope Mweb disintegrates. Much respect to Mweb Guys though coolest dude out there but im sure he even knows what Mweb is doing is sh*t.Quick question Mweb Guy do you have an Mweb account? If so are you enjoying the new throttling policy?
Leatherman
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Me too
- Joined
- Apr 13, 2010
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Quick question Mweb Guy do you have an Mweb account? If so are you enjoying the new throttling policy?
Hi Cryaxxx.
I definitely have an MWEB uncapped account and I think the performance is brilliant currently.
As Far as throttling goes, I have not been throttled as I use the account in an acceptable manner
Heisenborg
Honorary Master
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Hi Cryaxxx.
I definitely have an MWEB uncapped account and I think the performance is brilliant currently.
As Far as throttling goes, I have not been throttled as I use the account in an acceptable manner
Jisis kan jy n groter d00s wees ???
Electric
Honorary Master
Hi Cryaxxx.
I definitely have an MWEB uncapped account and I think the performance is brilliant currently.
As Far as throttling goes, I have not been throttled as I use the account in an acceptable manner
WTF!!!!!
I agree with rakabos3.
MWEB hasn't responded correctly to any of the complaints.
Just telling ppl they are not using the account in an acceptable manner is not a valid argument.
Especially considering other ISPs are not throttling in this mad manner.
Change your accounts from Uncapped and actually state the throttling limit so that ppl know not to enter into a contract with MWEB, simple.
Necuno
Court Jester
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Hi Cryaxxx.
I definitely have an MWEB uncapped account and I think the performance is brilliant currently.
As Far as throttling goes, I have not been throttled as I use the account in an acceptable manner
Surfing porn, emails and mybroadband?
Your words not mine:
]
Proof that Mweb are bull****ting about 30-day throttle window. They have a daily average and if you exceed that they throttle you.
First image - Taken from the day I was first throttled. (actually looking at the stats it looks like the day before but i will give them the benefit of the doubt.
Second image - This is todays still throttled data.
A deduction of 11.3gb
This should be more than enough to bring me back within the so-called safe zone.
They have accused me of using VPN's which I have proved I have not. Torrents, which I have proved I have not. Odd when proof is supplied Mwebguy just ignores it or deletes it off their facebook page. I am now blocked.
But I have been patient waiting for the number taken off my throttle threshhold to bring me back within acceptable limits. It looks like I will have to wait until I am either below 120gbs or 100gbs now before I am within the so call throttle free safe zone. Because frankly I do not even thing they know what they are doing.
My question to Mr Mwebguy is simple. How on Gods green earth could I be so far past your throttle threshold if in fact you actually have a 30-day window. The maximiun it could be is one days worth as you claim to measure each evening.
Example Day before throttle I am fine, that night you measure and hey presto you think I am over so you throttle. One days usage, so therefore when you recover that one day's usage I should be unthrottled????????
But no... Is there another way you guys do it. I would love to know so we can be clear exactly how the so called 30-day window works. Am I going to be throttled till my account expires on November 30.
Please for the love of God can some dweeb at Mweb actually explain the 30-day window that makes sense?
I could I circumvent the data when you have recorded it, I mean I know, you have told me how easy it is with VPN etc, but you are throttling me on data you know I used not what you think I used right?
And if what you say is true about vpn's then how exactly do you throttle them if it is so easy to get round your throttling?
The simple truth is I used steam and you are throttling me because of it. :twisted::twisted::twisted:
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F
Fudzy
Guest
The first attachment isn't working.
Slow internet your side just click on the links, guess you use Mweb lol
Electric
Honorary Master
No, it's not working.
Leatherman
Well-Known Member
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Yes you can because you know the magic no and we don't.Hi Cryaxxx.
I definitely have an MWEB uncapped account and I think the performance is brilliant currently.
As Far as throttling goes, I have not been throttled as I use the account in an acceptable manner
Electric
Honorary Master
F
Fudzy
Guest
What package are you on? 1mbps standard? I'm guessing it's going to move out of Throttled when that figure gets to around 100GB based on what others have indicated their throttling at on the same package.
F
Fudzy
Guest
And I don't think MWeb cares if you're downloading 150GB of porn or 150GB of steam content, it's still 150GB.