syntaX1
25-07-2003, 05:21 PM
Hi,
Now, Telkom has already capped us at our 3gb limit reducing our speeds to that of a 9,600 dialup, what next?? Port caps... Why is it, that we pay our money each and every month for our 3GB of data. Surely, that 3gb is 3gb of ANY data irrespective of it's source. Why now have Telkom gone and capped us on certain ports when we are still well within our 3gb cap? Not only have they provided a service without an option to upgrade, they are also telling us what we must use it for.
I've had my fair share of phone calls to them, and will continue to phone them with each and every problem I experience with DSL. I WILL take up their their time, and will consistantly demand reasons from them. I know full well that they will be the same old poor excuses, and unfortunately, it's their support staff who are the ones taking the brunt for their poor service. It's not my desire to make their their staff, as individuals, unhappy, but an unhappy workforce certainly affects a company's performance.
Never give up the fight for decent service, especially one for which we pay far more than the rest of the world.
syntaX
Now, Telkom has already capped us at our 3gb limit reducing our speeds to that of a 9,600 dialup, what next?? Port caps... Why is it, that we pay our money each and every month for our 3GB of data. Surely, that 3gb is 3gb of ANY data irrespective of it's source. Why now have Telkom gone and capped us on certain ports when we are still well within our 3gb cap? Not only have they provided a service without an option to upgrade, they are also telling us what we must use it for.
I've had my fair share of phone calls to them, and will continue to phone them with each and every problem I experience with DSL. I WILL take up their their time, and will consistantly demand reasons from them. I know full well that they will be the same old poor excuses, and unfortunately, it's their support staff who are the ones taking the brunt for their poor service. It's not my desire to make their their staff, as individuals, unhappy, but an unhappy workforce certainly affects a company's performance.
Never give up the fight for decent service, especially one for which we pay far more than the rest of the world.
syntaX