Waiting 7 (SEVEN) weeks to have credit Passed

3Gee

3Gee

Executive Member
Joined
Jul 16, 2005
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I am waiting for close to 7 weeks to have a valid credit passed on my account ,
called 808 about 5 times now , they have acknowledge the credit is valid , 3 reference numbers , for the same query , promised on every occasion that the credit will be passed

Still nothing ????????????????????????????????:mad::mad::mad::mad::mad::mad:
 
3Gee said:
I am waiting for close to 7 weeks to have a valid credit passed on my account ,
called 808 about 5 times now , they have acknowledge the credit is valid , 3 reference numbers , for the same query , promised on every occasion that the credit will be passed

Still nothing ????????????????????????????????:mad::mad::mad::mad::mad::mad:
Click to expand...

PM me your number and I'll pass it now if it's valid ;)
 
3Gee said:
check your PM , thanks , please confirm once the credit has been passed
Click to expand...

I have responded already :o

Anyway this is the problem. The package you took does have a Upgrade fee which is chargeable. Only the Pro call range has no upgrade fee.

The problem I have with this is that someone already confirmed with you that it's due. I have escalated it to your Credit controler to have it processed and captured. If it was due I could have done it myself. It now needs to be signed off as an agent error.
 
thanks , got your PM , the question still remains , 7 weeks ????? ,
 
3Gee said:
thanks , got your PM , the question still remains , 7 weeks ????? ,
Click to expand...

I have no idea why it was never attended too.

I have just processed the credit for R 104.99 ;) Next time if you have any thing, pls PM me :)
 
Will do , thanks for the help
 
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