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matrixweb
11-05-2008, 04:02 PM
Hi

If anyone working in neotel or knows someone who is can you please tell me if theres going to be a uncapped prime as the uncapped lite is way to slow? i dont mind paying R1000-R1200 because thats what i pay at the moment . thats for a 4mb line which only goes to 2mb , and a 4mb unshaped and 40gig local after from telkom allaccess o yeah dont forget the prepaid gigs i buy everymonth which works out to about a extra R500 so im spending about R1700 a month on adsl , maybe neotel can help me and others like me out?:rolleyes:

LabAnimal
11-05-2008, 05:57 PM
R1000 - R1200 is too expensive considering what speeds you get overseas and its uncapped for a fraction for that price. Now, knowing this is south africa, a nice starting point would be R600 - R700 for a Prime Uncapped offering!

matrixweb
11-05-2008, 06:06 PM
R1000 - R1200 is too expensive considering what speeds you get overseas and its uncapped for a fraction for that price. Now, knowing this is south africa, a nice starting point would be R600 - R700 for a Prime Uncapped offering!

im not sayings its not expensive but look at the other prices , so im happy with that price since i pay that currently

ToxicBunny
11-05-2008, 06:22 PM
Nope... Uncapped R500.. max... lose all the "bundled" nonsense.. and we shouldn't be happy with a slight reduction in telscums fees, we want and demand a DRASTIC reduction since we know how much Telscum have been profiteering over the last decade.

matrixweb
11-05-2008, 06:52 PM
Nope... Uncapped R500.. max... lose all the "bundled" nonsense.. and we shouldn't be happy with a slight reduction in telscums fees, we want and demand a DRASTIC reduction since we know how much Telscum have been profiteering over the last decade.

look at the other uncapped provider (IS) , its way more expensive

Shake&Bake
11-05-2008, 06:59 PM
Nope... Uncapped R500.. max... lose all the "bundled" nonsense.. and we shouldn't be happy with a slight reduction in telscums fees, we want and demand a DRASTIC reduction since we know how much Telscum have been profiteering over the last decade.

Hell yeah!

Why can't they prove themselves to be a dynamic breath of fresh air into the market!

So for NeoInternet, I have to have a Neophone with a 1000 free mins which are of no use? :sick: :mad:

Why can't they simply just give us access to bandwidth!?!?!?!

Neotel =

http://mybroadband.co.za/photos/showphoto.php?photo=3974&cat=500

matrixweb
11-05-2008, 10:57 PM
Hell yeah!

Why can't they prove themselves to be a dynamic breath of fresh air into the market!

So for NeoInternet, I have to have a Neophone with a 1000 free mins which are of no use? :sick: :mad:

Why can't they simply just give us access to bandwidth!?!?!?!

Neotel =

http://mybroadband.co.za/photos/showphoto.php?photo=3974&cat=500

they are of no use now but in a couple of months you'll be using them lol

Glordit
12-05-2008, 06:52 AM
they are of no use now but in a couple of months you'll be using them lol

Yea, I am guessing the free minutes do not carry over... then I would have 1000's of hours of free calls :D

The_Librarian
12-05-2008, 07:25 AM
Nope... Uncapped R500.. max... lose all the "bundled" nonsense.. and we shouldn't be happy with a slight reduction in telscums fees, we want and demand a DRASTIC reduction since we know how much Telscum have been profiteering over the last decade.

Seconded.

Shake&Bake
12-05-2008, 05:56 PM
they are of no use now but in a couple of months you'll be using them lol

In a few months I hope to be out of the country, but yeah, if they could prove me wrong and sign me up in the interim - it would be refreshing! :)

ToxicBunny
12-05-2008, 07:15 PM
Trust me on this, I won't be using any fixed line providers free minutes or anything like that.

I have one single point of contact and that is my cellphone and Neotel won't be able to change that.

I just want internet access from them, nothing else.
As for comparing them to IS, there is one major difference between IS and Neotel. Neotel have their own network and do not have to pay Telscum those exorbitant fees for links.

Shake&Bake
12-05-2008, 07:27 PM
Trust me on this, I won't be using any fixed line providers free minutes or anything like that.

I have one single point of contact and that is my cellphone and Neotel won't be able to change that.

I just want internet access from them, nothing else.
As for comparing them to IS, there is one major difference between IS and Neotel. Neotel have their own network and do not have to pay Telscum those exorbitant fees for links.

AMEN TO THAT!

matrixweb
12-05-2008, 07:39 PM
AMEN TO THAT!

i see your point but this is just some of their 1st packages , they did say they are going to put the backbone to use and put fixed lines which means ADSL instead of wimax in the feature from neotel , but iv waited long and going to takes this for the time being since neotel told me they will upgrade me in the feature for a small fee which i dont mind

ToxicBunny
12-05-2008, 08:08 PM
See... I am no longer the complacent typical SA consumer, like you seem to be..

If they're going to release a product to launch with, it better be something to wow me with.. and what I've seen does nothing to wow me in the slightest.

And if I take their highest product now and they release something later, they will upgrade me for free or lose my business to another company.. and I won't be locked in to 24 month contracts. I will accept nothing but world-class service and products and world-comparative prices anymore. Yes I'm just one person but eventually everyone will start doing the same thing and these useless companies milking us will HAVE to change their business practices.

matrixweb
12-05-2008, 09:04 PM
See... I am no longer the complacent typical SA consumer, like you seem to be..

If they're going to release a product to launch with, it better be something to wow me with.. and what I've seen does nothing to wow me in the slightest.

And if I take their highest product now and they release something later, they will upgrade me for free or lose my business to another company.. and I won't be locked in to 24 month contracts. I will accept nothing but world-class service and products and world-comparative prices anymore. Yes I'm just one person but eventually everyone will start doing the same thing and these useless companies milking us will HAVE to change their business practices.

they said even if u in the contract they will upgrade u to a different package

Shake&Bake
12-05-2008, 09:09 PM
they said even if u in the contract they will upgrade u to a different package

At a fee - which sounds alot like iburst man :o

Mooo

matrixweb
12-05-2008, 10:42 PM
At a fee - which sounds alot like iburst man :o

Mooo

stop complaining then just stay with telkom

ToxicBunny
13-05-2008, 04:40 PM
matrixweb you're totally missing the point..

Neotel are here now, and they need to please their potential customers, not just offer the same regurgitated rubbish that every other SA company does....

and since I know what goes on internationally, and that Neotel are part-owned by a large multinational telecoms company, I expect international standards.. not SA standards... and I will voice that opinion and do my bit to attempt to educate other consumers of the same.

Contracts are unnacceptable... We do not want bundled rubbish... and 10gbs per month is not acceptable as a high end product.

matrixweb
13-05-2008, 07:37 PM
matrixweb you're totally missing the point..

Neotel are here now, and they need to please their potential customers, not just offer the same regurgitated rubbish that every other SA company does....

and since I know what goes on internationally, and that Neotel are part-owned by a large multinational telecoms company, I expect international standards.. not SA standards... and I will voice that opinion and do my bit to attempt to educate other consumers of the same.

Contracts are unnacceptable... We do not want bundled rubbish... and 10gbs per month is not acceptable as a high end product.

i get what you saying but to me this is a going in a good direction

ToxicBunny
13-05-2008, 08:32 PM
Its not going in a good direction at all..

They're displaying every aspect of what is WRONG with the telecommunications industry in this country, and they are price gouging so if they can get away with it so early on, it will just get worse and worse as times goes on...

Thestealth
13-05-2008, 09:24 PM
I would like to know if I can connect to the news servers using a NT account or will I still need to buy seperate IS/SAIX b/w. Somebody please help with this one...?

matrixweb
13-05-2008, 09:41 PM
I would like to know if I can connect to the news servers using a NT account or will I still need to buy seperate IS/SAIX b/w. Somebody please help with this one...?

i think a a usenet account from the us would be best as neotel does not use IS or Saix

Lord Anubis
14-05-2008, 10:37 AM
arrgghh :(:( with so many cables apparently being laid, with so many competitor's lining up, with so many ISP's...no-one can ever get a straight answer anymore from anyone. Look at the first post in this thread..try to answer it !

matrixweb
14-05-2008, 04:42 PM
arrgghh :(:( with so many cables apparently being laid, with so many competitor's lining up, with so many ISP's...no-one can ever get a straight answer anymore from anyone. Look at the first post in this thread..try to answer it !

:cool:

pkid
14-05-2008, 05:33 PM
arrgghh :(:( with so many cables apparently being laid, with so many competitor's lining up, with so many ISP's...no-one can ever get a straight answer anymore from anyone. Look at the first post in this thread..try to answer it !

And I am still paying the same high price for my 384 kb/s line. For me nothing has changed...

matrixweb
14-05-2008, 06:03 PM
And I am still paying the same high price for my 384 kb/s line. For me nothing has changed...

sooooon broadband should drop with 2010 coming

pkid
14-05-2008, 06:55 PM
sooooon broadband should drop with 2010 coming

I think that it could go either way. The telcos might try to make more money by jacking prices up. If you have Euros or Dollars then it won't be so bad and the tourists will pay because they will want the connection. Or things could become cheaper. Only time will tell...

matrixweb
14-05-2008, 08:16 PM
I think that it could go either way. The telcos might try to make more money by jacking prices up. If you have Euros or Dollars then it won't be so bad and the tourists will pay because they will want the connection. Or things could become cheaper. Only time will tell...

but it should be cheaper as every1 from around the world will be coming here but the thing is will telkom n the others have enough capacity for every1?

ToxicBunny
15-05-2008, 04:14 PM
Given the past behaviour of our Telco's and the excuses flowing from our SNO already, my guess is the prices will only go one way and thats up.

As of right now, I am completely disillusioned with Neotel. They have not wowed me in any way shape or form, and since they're already coming with excuses for things I am not expecting anything other than business as usual in the Telecoms sector of this country.

Zyzzyva
15-05-2008, 04:42 PM
Given the past behaviour of our Telco's and the excuses flowing from our SNO already, my guess is the prices will only go one way and thats up.

As of right now, I am completely disillusioned with Neotel. They have not wowed me in any way shape or form, and since they're already coming with excuses for things I am not expecting anything other than business as usual in the Telecoms sector of this country.

I think the giving themselves a decent margin. So when telkom drop their prices, they will still have some room to play, while still making a profit.

My feeling is the next year will be a good one.

Shake&Bake
15-05-2008, 11:28 PM
I think the giving themselves a decent margin. So when telkom drop their prices, they will still have some room to play, while still making a profit.

My feeling is the next year will be a good one.

Don't care for their profit margin... :mad:

Next year will be a good one for them, with Seacom landing anyway.

Something that I just pondered now concerning Seacom.

Will it only be Neotel that would have access to the landing station in KZN?
If so - I don't feel we're gonna have true competition.
I would like to see VC, perhaps MWEB, ceratinly IS having access to it and jostling the pricing structure in order to compete and lure clients - WITHOUT CONTRACTS!

EDIT: Found this (http://mybroadband.co.za/vb/showthread.php?t=118361)rather disturbing SEACOM thread and article posted by ShaunSA

Lord Anubis
16-05-2008, 02:45 PM
hehe the next comeback from Neotottie to uncapped will probably be like the telskommel stinker reply...i.e. pay as you go

Keeper
16-05-2008, 03:51 PM
Listen people.

The mere fact that neotel is here is amazing, nevermind their uncapped service.

If they werent here, Telkom has no competition.

In a few months the price wars will start, as they fight for broadband dominance...which will be interesting - the one who doesn't lower prices, will lose more and more customers every day.

Neotel will get better and better as time goes on, just like any company must grow.

So, to sum up: Even if the services are kinda the same, and priced the same, it doesn't matter - because now there is some competition introduced!

I'm sure telkom is already trying to cope with MTN and vodacom's HSDPA services....

Good luck Neotel, cant wait for your prime uncapped service!!

matrixweb
16-05-2008, 04:21 PM
Listen people.

The mere fact that neotel is here is amazing, nevermind their uncapped service.

If they werent here, Telkom has no competition.

In a few months the price wars will start, as they fight for broadband dominance...which will be interesting - the one who doesn't lower prices, will lose more and more customers every day.

Neotel will get better and better as time goes on, just like any company must grow.

So, to sum up: Even if the services are kinda the same, and priced the same, it doesn't matter - because now there is some competition introduced!

I'm sure telkom is already trying to cope with MTN and vodacom's HSDPA services....

Good luck Neotel, cant wait for your prime uncapped service!!

i agree , but some people just want to say no they not good we want this we want that , but the fact is neotel is trying to help and they do need a profit , every company does and just for the people who will say that uk etc are cheaper , they were not stuck to 1 provider as we where , now things are changing

Lord Anubis
17-05-2008, 11:18 AM
hmmm so they will fight a price war eh? what like IS?? ROFLMAO

Keeper
17-05-2008, 07:24 PM
hmmm so they will fight a price war eh? what like IS?? ROFLMAO

LOL - so you think melkhom is gonna still charge high prices for their service if Neotel brings theirs down as more people start moving over?

If you don't agree that SA has lately been getting some competition to Telkom you clearly walk around with sunglasses at nite.

And they are only starting.

If there wasn't any competition we wouldnt be having this discussion.

Keeper
17-05-2008, 07:28 PM
hmmm so they will fight a price war eh? what like IS?? ROFLMAO

Ahem....


Even if the offerings don’t suit you, it does bring pricing pressure into the market and may force other providers to respond. I just hope they expand their coverage quickly and provide great service as this will ensure pressure on providers like Telkom & iBurst…

Die baas het ook so gese!

snoman
18-05-2008, 05:44 PM
Since Telkom simply refuses to install a telephone line for me (been waiting 4 months), I've decided to look into Neotel. From what I gather, the contract is there because the CDMA device is pretty expensive. The sales rep explained to me that, if you cancel the contract, you will still be liable for R80 per month for the device. So, R80 of the monthly fee of R599 goes to the device. (80*24 = R1920)

Still don't know what I should do :confused:

matrixweb
18-05-2008, 07:41 PM
Since Telkom simply refuses to install a telephone line for me (been waiting 4 months), I've decided to look into Neotel. From what I gather, the contract is there because the CDMA device is pretty expensive. The sales rep explained to me that, if you cancel the contract, you will still be liable for R80 per month for the device. So, R80 of the monthly fee of R599 goes to the device. (80*24 = R1920)

Still don't know what I should do :confused:

go with neotel

Crusader
18-05-2008, 08:11 PM
Since Telkom simply refuses to install a telephone line for me (been waiting 4 months), I've decided to look into Neotel. From what I gather, the contract is there because the CDMA device is pretty expensive. The sales rep explained to me that, if you cancel the contract, you will still be liable for R80 per month for the device. So, R80 of the monthly fee of R599 goes to the device. (80*24 = R1920)

Still don't know what I should do :confused:

Well, that will depend on what you want to use it for and what your browsing habits are. If you don't mind waiting for things to download, and tend to download quite a lot then this is definitely well worth it.

pkid
18-05-2008, 08:15 PM
Also I don't think that you can phone while you are on the Internet...

snoman
18-05-2008, 08:33 PM
Well, that will depend on what you want to use it for and what your browsing habits are. If you don't mind waiting for things to download, and tend to download quite a lot then this is definitely well worth it.

The specs of NC Prime suite me fine. What worries me is that, a few months from now, Neotel may start offering fixed line DSL services - which may be cheaper. To get that, I'd have to cancel my NC Prime (at a penalty of R80 for each month of the contract left). Or should I wait for Neotel's Wimax??

The question is not whether I should go Neotel or not - rather when should I go Neotel.

matrixweb
18-05-2008, 08:36 PM
The specs of NC Prime suite me fine. What worries me is that, a few months from now, Neotel may start offering fixed line DSL services - which may be cheaper. To get that, I'd have to cancel my NC Prime (at a penalty of R80 for each month of the contract left). Or should I wait for Neotel's Wimax??

The question is not whether I should go Neotel or not - rather when should I go Neotel.

they told me they will allow upgrades at a small fee

Shake&Bake
18-05-2008, 11:34 PM
The specs of NC Prime suite me fine. What worries me is that, a few months from now, Neotel may start offering fixed line DSL services - which may be cheaper. To get that, I'd have to cancel my NC Prime (at a penalty of R80 for each month of the contract left). Or should I wait for Neotel's Wimax??

The question is not whether I should go Neotel or not - rather when should I go Neotel.

Wimax may be a good option worth waiting for - a guy I know is on Telscum Wimax and gets good coverage and he has no complaints about it.
He plays alot of America's Army with pings that don't get him killed :p


they told me they will allow upgrades at a small fee

Now this is the problem that we're faced with...
You're still happy to pay an upgrade fee!?
This goes back to what TB has said, we shouldn't sit by idly and let SA companies throw rubbish at us and then when its time for new rubbish, have to pay for it again.
Small? Could well mean large in someone else's vocabulary.
Their reps would do better to shut up, then keep feeding us with the straws they're grabbing at!

7eviathan
19-05-2008, 10:21 AM
South Africa is always badly Internet and always mention about "out of bundle" not unlimited and nothing is new because South Africa is South Africa. :-(

Crusader
19-05-2008, 10:27 AM
The specs of NC Prime suite me fine. What worries me is that, a few months from now, Neotel may start offering fixed line DSL services - which may be cheaper. To get that, I'd have to cancel my NC Prime (at a penalty of R80 for each month of the contract left). Or should I wait for Neotel's Wimax??

The question is not whether I should go Neotel or not - rather when should I go Neotel.

Well, if you take into account how long it has taken Neotel to come so far that they have their first offerings on the table, I think it will take quite some time before they have DSL services available to consumers. Wimax might be worth waiting for though... if you can wait that long.

Do they have coverage for their current services in your area? Perhaps try to find out from them when their Wimax and DSL services will be available to you and then decide based on that.

KillSw!tch
19-05-2008, 02:35 PM
Will the Neotell Prime Uncapped Bundle only come out with a speed of 128kbps?

matrixweb
19-05-2008, 02:43 PM
Will the Neotell Prime Uncapped Bundle only come out with a speed of 128kbps?

thats what i wanted to know

KillSw!tch
19-05-2008, 04:31 PM
Hope they can manage a speed of at least 384kbp

dablakmark8
19-05-2008, 04:32 PM
R600 sounds nice for a uncapped plan....the dreamer the dreamer ..and what did he dream...

KillSw!tch
19-05-2008, 04:34 PM
The uncapped is R486 now at a speed of 128kbps:(

HellTel
19-05-2008, 07:05 PM
I called Neotel and this is what I was told.

If you are online and your phone rings it automatically pauses your internet connection. Lol what if you are in the middle of a game? Then apparently it unpauses once you place your receiver back on the base and you go back to where you were . lmao .. if you're fighting a boss you will go back to your dead character :) ... great service they are offering .... :D

matrixweb
19-05-2008, 07:29 PM
I called Neotel and this is what I was told.

If you are online and your phone rings it automatically pauses your internet connection. Lol what if you are in the middle of a game? Then apparently it unpauses once you place your receiver back on the base and you go back to where you were . lmao .. if you're fighting a boss you will go back to your dead character :) ... great service they are offering .... :D

lol

ToxicBunny
20-05-2008, 10:40 AM
Well that is an unacceptable solution in my opinion, and hearkens back to the bad old days of dial up.

I know people will attack me for being negative and whatever. Where I am coming from is that if we accept these poor and expensive product offerings from our "saviour" what are the chances of them giving us better products when they know we will accept rubbish?

snoman
22-05-2008, 02:22 PM
Email from Neotel...



At the moment you cannot use internet while you are in a call, the page which you will be browsing at will be in a

dormant stage then you will continue with the session when you end the call but in the near future it will be implemented.

My reply...



When you do implement it (using internet and the telephone simultaneously on NeoConnect), will I need to upgrade the device/pay any extra costs? Or will it just work?


Their reply...



The details pertaining your specific enquiry have not been finalised as yet, as soon as the information is finalised we will contact you. We have noted your query and saved your details on our database.

Slash69
22-05-2008, 02:36 PM
Well that is an unacceptable solution in my opinion, and hearkens back to the bad old days of dial up.

I know people will attack me for being negative and whatever. Where I am coming from is that if we accept these poor and expensive product offerings from our "saviour" what are the chances of them giving us better products when they know we will accept rubbish?

Toxic - I have been reading this entire thread and agree with EVERY single point you have made.

Why can't they simply "unbudle" all the add-on bull**** and just give us what we want at a reasonable price? We (South Africans) have taken too much of this crap from too many companies for too long. High prices and bad service - is this the SA way?

My brother-in-law and his wife live in London - now listen to this... His service provider (for internet connectivity, telephone, satalite TV, etc. - all in one) is Sky. For 16 pounds a month, he gets: A 20MB connection with NO cap - they have not heard of caps over there no matter who you are with, a landline telephone with unlimited free calls anywhere in London and greater London area and very cheap calls outside and overseas, and 700 channels of Sky Satalite TV. All this for 16 Pounds a month? We must be doing something wrong here. And I know what it is - for too long, we have just accepted monopolies with ridiculous prices and crap service.

We need to stand up and make our voices heard. I will not make any change to Neotel until they offer me a service at the price I am looking for. If they could could give me a 1MB connection, with at least 50GB data (preferably uncapped though), for about R 300.00 a month, I'll change over in a flash, but until then - bugger it.

gregmcc
22-05-2008, 02:55 PM
If you are online and your phone rings it automatically pauses your internet connection.

Sounds like a nice DoS attack for online games. I'll just phone you and your game will die! It will have to be from my cell phone otherewise my game will die as well! :eek: I mean what kind of offering is that!

cyberarmy
22-05-2008, 02:59 PM
Sounds like a nice DoS attack for online games. I'll just phone you and your game will die! It will have to be from my cell phone otherewise my game will die as well! :eek: I mean what kind of offering is that!

Voice and data run on different channels according to Neotel, but not seperated on the terminal (Your Neotel phone). I guess if you want to resolve the problem you need to get a new device......

Slash69
22-05-2008, 03:14 PM
I have another question - will this Neotel device (phone) work with my house's linked alarm and armed response?

armitage
27-05-2008, 12:04 PM
hmm, i wonder if you can disable incoming calls. Would be the ultimate irritant to be cold called by the big four to congratulate you on being preselected for a special screening to get a credit card :/ Whilst playing ure favourite games online...

HellTel
27-05-2008, 09:23 PM
Apparently it is not designed for gaming?

What a lot of BS.

I was told by one of their unskilled, untrained, (ex Telkom reject most probably) call centre guys. His words were .. " you can play games at times" .. what the heck is this suppose to mean? ... useless

You guys try to call and ask questions and see their knowledge levels. "ZERO"

Syndyre
27-05-2008, 09:27 PM
Sounds like a nice DoS attack for online games. I'll just phone you and your game will die! It will have to be from my cell phone otherewise my game will die as well! :eek: I mean what kind of offering is that!

:D

What a joke, even Telkom isn't that bad.

Chevron
28-05-2008, 02:54 PM
The uncapped is R486 now at a speed of 128kbps:(

There's a prime uncapped and lite uncapped. The lite is 156kbps the prime 2.4mbps.

matrixweb
28-05-2008, 07:04 PM
There's a prime uncapped and lite uncapped. The lite is 156kbps the prime 2.4mbps.

yeah but with any provider they also cant tell you exactly what u will get , what i mean is they cant say for sure that you will get 2.4mbps like telkom cant say you will get 4mbps