Content of OE6 disappears with switching identities

[OUPA]MrNutz

Expert Member
Joined
Jan 21, 2005
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Vereeniging
Have a customer with HP530 notebook running xp pro.

She is blind (DBSA Admin) and uses screen narators (JAWS/Window eyes)..anyhow

after 2-3 months of normal windows operation she always phones me up with exactly the same problem that seems to start.

her main identity in OutlookExpress6 - no problem - can open/close it 999999 times - mail is there (inbox/outbox/sent items/drafts ect) - but when she switches over to the second identity - the content of that ID is just "empty".

a reboot "fixes" this , but after 2-3 hours of operation problem returns.

have done antivirus updates/scans/virus updates/scans ect.

??? :P
 
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