blackberry email setup issue on - MTN / MWEB(Icon.co.za)

Hi,

My old man has a blackberry curve, and seems to be having issues with his mweb (icon.co.za) email. Basically - the sending of mail is not working

WHat happens is -
1) He receives mail on his device, but there is a delay. When I mail him from my GMAIL (I'm on vodacom with the new bold - which rocks ) it takes a while for it to get to him.
2) When he receives an email on his phone - he can't reply by clicking MENU -> REPLY. He has to select the persons name in the FROM box and then click MAIL -> SEND EMAIL
3) When he mails me - I don't receive the mail - (This is probably the actual problem)

The BIS service is enabled - but I'm guessing its not configured right.

Is anyone able to help out or point me in a direction so that 'we' can assist him?

My mail through my gmail & vodacom works perfectly - and I didn't have to really enable anything. It just works!

Buy an iPhone

hehe. Sorry I am just spamming your thread....at least I bumped it for you! haha!

Phone vodacom maybe?

HAHAHA... you should be sleeping

I spoke to him a little after I posted that. He managed to get it all working... I think he went through the process again and it all 'works' now

guys yis that its just a load of crap when you trying to setup email on a blackberry when ever you go onto their site it tells you that it must be done from the phone and then when you do it you cannot even get edge or gsm in caps in order for you to set this up!
now do you know how many irrate clients i have that pays for a service and Mtn cannot even get that write are they just a bunch of idiots or what forever networks being upgraded no wonder icasa is on there ass like flies.maybe you need to employ me as iam customer driven and always looking for solutions and not excuse!

Mtn i hope you take note of this!!!!!!!!!!!!!