To the Neotel Rep - Re: NeoFlex

[explorian]

Our current configuration includes a belkin wireless ADSL router. From the FAQ compiled from the Neotel rep and from the Neotel website, it seems that NeoFlex Data is the only product that will fit this setup, as the NeoConnect Prime product requires a PC to be always on in order to share a connection.

We are not using a lot of data, and to my horror NeoFlex Data is priced from R700 for 10GB. Any plans on the cards to introduce lower packages with this device?

Can the NeoConnect Prime device be substituted for a NeoFlex device on a Prime package?

[Neotel]

Hi,

Currently the only product that acts as a 4 port / WiFi router is the NeoFlex Data product.

Neotel has been listening to its customers...so watch this space on Monday - a surprise on its way :cool:

[explorian]

Excellent! I'll watch this space!

Thanks for your prompt reply.

[rph72]

Hi,

Currently the only product that acts as a 4 port / WiFi router is the NeoFlex Data product.

Neotel has been listening to its customers...so watch this space on Monday - a surprise on its way :cool:

:cool::cool:

[bdt]

So, the NeoFlex Data (http://www.neotel.co.za/neotel/view/neotel/en/page68465) page shows:
Why choose this service?


Peak speeds of 3.1Mbps (downloads) and 1.8Mbps (uploads)
Average data speeds of between 450 to 900Kbps (downloads) and 300 to 700Kbps (uploads)
I look at that and can't help but wonder how realistic/attainable ...sustainable those *cough* "peak" numbers are. I mean, if the (split the difference) average is a piddling 675Kbps, why tease/taunt/barf "marketing" upon us with peak numbers that are, realistically, five TIMES higher than your published averages? For that matter, given the horror-stories elsewhere here on MyBB, how can we even believe the (alleged, I want proof if I am to believe) average speeds?

[rph72]

When can we expect this announcement?

[phenom]

awesomw, & i was just about to order

when when when????

[MielieSpoor]

When can we expect this announcement?

Pfft. Its 11:35 now and still nothing :(

[nk1]

Could be this:

http://mybroadband.co.za/news/Telecoms/7330.html

[MielieSpoor]

Could be this:

http://mybroadband.co.za/news/Telecoms/7330.htmlOk, explain then to me how would it relate to an announcement on Neoflex? From what I understand what the Neotel rep said, we can expect an announcement on another Neoflex package. That article you are referring to only boasts about a partnership with Cisco that doesn't really offer any advantage to the home user.

[SideWinder]

Agreed, I do not see the link between this Metro Ethernet and Neo Connect or Flex stuff. Customers need products for customers, and most importantly, COVERAGE. Anyway, ME is an old product, so old product + marketing re-launch = new product? Somehow the maths don't work!

Give us CDMA cards, a la 3G (even if it is USB, Cardbus (PCMCIA) or Express.

[Neotel]

You will have an announcement today - I cannot release it here until it has been released to the media first.

[rph72]

You will have an announcement today - I cannot release it here until it has been released to the media first.

:(

[Neotel]

Here it is:

Introducing:

NeoFlex 5G R499 pm x 24 months
Includes 5 Gigabytes of Data
The device fee (included in the above amount) is R100 pm x 24 months


NeoConnect Prime 1G
R279 pm x24
1024MB of Data per month (1 Gigabyte)
NeoMail Basic Account
500 Minutes Neotel – Neotel Local

I know that this may not be what everyone wants but there is more to come in the next few months...

[Ice2Cool]

Just fowarded that to some friends who are interested in a lower neoflex package.

[rph72]

Here it is:

Introducing:

NeoFlex 5G R499 pm x 24 months
Includes 5 Gigabytes of Data
The device fee (included in the above amount) is R100 pm x 24 months


NeoConnect Prime 1G
R279 pm x24
1024MB of Data per month (1 Gigabyte)
NeoMail Basic Account
500 Minutes Neotel – Neotel Local

I know that this may not be what everyone wants but there is more to come in the next few months...

Thanks. Now I only need excellent coverage.

[MielieSpoor]

NeoFlex 5G R499 pm x 24 months
Includes 5 Gigabytes of Data
The device fee (included in the above amount) is R100 pm x 24 monthsI wish I had R500 to dish out!! This really sounds good! I don't want to cancel my Telkom line, but I pay more than R500/month for my current 384 line and 2GB data...

[NathanCrow]

Here it is:

Introducing:

NeoFlex 5G R499 pm x 24 months
Includes 5 Gigabytes of Data
The device fee (included in the above amount) is R100 pm x 24 months


NeoConnect Prime 1G
R279 pm x24
1024MB of Data per month (1 Gigabyte)
NeoMail Basic Account
500 Minutes Neotel – Neotel Local

I know that this may not be what everyone wants but there is more to come in the next few months...

HI neotel rep what will happen if i switch from neoconnect lite 99 to the prime 1gig
i purchased the lite device for R599 witch neotel debit off my account and will i keep my current number

what will my new monthly payment be for the next 24 months i also get the R25 discount for being n the 99 lite

[explorian]

Thanks Neotel - this is a step in the right direction to gain me as a customer. Hopefully you introduce a 2GB or 2.5GB NeoFlex service soon, at a competitive price, then I will sign up in a flash.

We have excellent coverage, so hopefully "soon" is in fact soon!

[Neotel]

@ NathanCrow:

I will have to verify what the migration paths / policy around this is and get back to you.

[rph72]

I see the Neotel website (http://www.neotel.co.za/neotel/view/neotel/en/page68465) has been updated. However, there is no mention of the 1GB package.

[ninex]

I see the Neotel website (http://www.neotel.co.za/neotel/view/neotel/en/page68465) has been updated. However, there is no mention of the 1GB package.
The 1GB package is on neoconnect prime. here (http://www.neotel.co.za/neotel/view/neotel/en/page49581)

[rph72]

The 1GB package is on neoconnect prime. here (http://www.neotel.co.za/neotel/view/neotel/en/page49581)

Thanks

[Shake&Bake]

Thanks. Now I only need excellent coverage.

Dont' we all :o


I wish I had R500 to dish out!! This really sounds good! I don't want to cancel my Telkom line, but I pay more than R500/month for my current 384 line and 2GB data...

Yeah my Telscum line and 3Gig cap from Cybersmart works out to R422 or thereabouts. (Without calls)
So an extra R50 for 2more gigs and to be free of Telscum would satisfy me.
I'm not a hardcore online gamer anymore, so pings are not important to me.
Freedom of choice and ease of use, however is.
And a 24 month contract does not sit well with me.
Especially with Seacom landing in the next few months ;)

[DblD]

Well spare us no detail... will they have any real deals or is it all gonna be smoke and mirrors...



Here it is:

Introducing:

NeoFlex 5G R499 pm x 24 months
Includes 5 Gigabytes of Data
The device fee (included in the above amount) is R100 pm x 24 months


NeoConnect Prime 1G
R279 pm x24
1024MB of Data per month (1 Gigabyte)
NeoMail Basic Account
500 Minutes Neotel – Neotel Local

I know that this may not be what everyone wants but there is more to come in the next few months...

[adsl3g]

Hmmmm - I am wondering if I should migrate from Prime to Flex.... Commets re the SeaCom line landing soon is keeping me from phoning for a migration...

[Neotel]

@ NathanCrow: you have a PM.

[erasma]

How much for NeoFlex with no CAP!!

That should be the first thing you do!! I am looking at Telkom uncapped again

sorry Neotel but your service just is not stable enough at the moment & I am happy to pay the extra R500 for 4Mb stable line.