Telkom stuffed up my account! 3rd Disconnection in a month!

antowan

antowan

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I am tired of this crap! First a payment becomes invisible to them, then I go and give them proof. Query is lodged but I get reconnected. Then they disconnect me again because the payment again is invisible even with proof of payment and then I go and pay the money again plus a little extra to make sure THEY OWE ME while that query is sorted. At exactly 12am this morning I get disconnected AGAIN! WTF!!!! :mad:
 
Oi you guys this sucks! On a public holiday nogal! You can imagine the odds of getting it sorted today...

:(
 
Are you sure the disconnection is account related on an Easter Weekend.
Who is working at Telkom over Easter disconnecting accounts?:confused:
It must be automated.

Sorry to hear this Antowan. Ever considered a Debit Order?
There must be some reasonable explanation for this.:p

My 2 accounts are paid by Debit Order of which I set a limit to many years ago. Anything above that limit I pay via EFT. I have an EFT profile on my Bank Account for Telkom using the long code given at the back of your Telkom Account.
Never had a problem, yet.
 
Last edited:
BTTB said:
I have an EFT profile on my Bank Account for Telkom using the long code given at the back of your Telkom Account.
Never had a problem, yet.
Click to expand...

It is exactly that code that stuffed out and started this trouble! :)

I ended up paying somebody elses account using the number on MY account.

No way for me to get this crap sorted today. :(
 
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