TheYak
12-01-2005, 09:49 PM
Why people?! Why is my connection so flippen slow?! It's been like two weeks of this now...
This is NOT acceptable!
:(
This is NOT acceptable!
:(
View Full Version : Sihen, WBS: WHAT is going on?!
limnos
12-01-2005, 10:25 PM
Hmm.. Looking very forward to purchasing iBurst now... :(
Tell me TY, is the speed permenately slow, or does it increase then decrease?
Tell me TY, is the speed permenately slow, or does it increase then decrease?
ic
12-01-2005, 10:29 PM
Hmm.. Looking very forward to purchasing iBurst now... :(
Tell me TY, is the speed permenately slow, or does it increase then decrease?Limnos, click on theYak's test results hidden away in the bottom right of his signature, then check mine as well.
I can say things have slightly improved for me since yesterday sometime, but now I've got some new (but less stressing problems). Up to today, "the workaround" has been easing the problem, but who knows what's going on @ WBS - no communication (apart from Dylan aka Sihen's last post about the helpdesk staff).
Added: just looked @ theYak's iBurst results - he clearly is experiencing the stuttering/unresponsiveness problem - characterised by 0 upload speeds on consecutive tests (scroll down to his graph).
Tell me TY, is the speed permenately slow, or does it increase then decrease?Limnos, click on theYak's test results hidden away in the bottom right of his signature, then check mine as well.
I can say things have slightly improved for me since yesterday sometime, but now I've got some new (but less stressing problems). Up to today, "the workaround" has been easing the problem, but who knows what's going on @ WBS - no communication (apart from Dylan aka Sihen's last post about the helpdesk staff).
Added: just looked @ theYak's iBurst results - he clearly is experiencing the stuttering/unresponsiveness problem - characterised by 0 upload speeds on consecutive tests (scroll down to his graph).
TheYak
13-01-2005, 07:49 AM
I don't know what the problem is, but it better get sorted out, or I'm reversing the debit order on my payment!
I know that we're in a test phase and they're still sorting out stuff and blah blah blah blah-freakin' blah... but we're still paying for this "service"
I waited like FIVE minutes for a simple form to submit last night - that's RIDICULOUS!!!
And do the WBS guys on this board, like Sihen or Anakin, talk to us and tell us what's going on? No! But "they do care about what the guys on this board think"
Bull*****! :mad:
Sorry for ranting guys, but I'm getting tired of companies like Sentech and WBS taking South Africans for rides... it's NOT on!
I don't want any excuses or "we're working on it" or anything like that.... JUST FIX IT! :mad:
I know that we're in a test phase and they're still sorting out stuff and blah blah blah blah-freakin' blah... but we're still paying for this "service"
I waited like FIVE minutes for a simple form to submit last night - that's RIDICULOUS!!!
And do the WBS guys on this board, like Sihen or Anakin, talk to us and tell us what's going on? No! But "they do care about what the guys on this board think"
Bull*****! :mad:
Sorry for ranting guys, but I'm getting tired of companies like Sentech and WBS taking South Africans for rides... it's NOT on!
I don't want any excuses or "we're working on it" or anything like that.... JUST FIX IT! :mad:
alchamy
13-01-2005, 09:24 AM
I think my predictions about tower contention are finally coming to pass. Some of you are aware I have brought up the tower capacity on several occasions.
Iburst Towers have 3 channels and support 8mbit per channel. In other words the maximum capacity for a tower is 24mbit (though im sure it could be pushed somewhat)
http://global.kyocera.com/prdct/telecom/office/iburst/basestation.html
With so many heavy users climbing onto a very limited number of towers certain towers are getting overloaded. In Australia Iburst imposed heaving shaping and capping at launch due to the limited number of towers. 1 year down the line and they have removed shaping & eased up on caps. (though they still exist)
Ofcourse in South Africa they will probably never put up extra towers to improve value for money, because the cost of international bandwidith excuse is always available. Wonder why they cap local then? :rolleyes:
Iburst capping goes beyond "international bandwidth" It is required to maintain service levels on the limited bandwidth provided by the towers, hence personal broadband. Ofcourse 3 gigs is still absolutely ridiculous.
I suspect once capping starts at the end of this month everyone will experience the great speeds we did 3 months ago.
Iburst Towers have 3 channels and support 8mbit per channel. In other words the maximum capacity for a tower is 24mbit (though im sure it could be pushed somewhat)
http://global.kyocera.com/prdct/telecom/office/iburst/basestation.html
With so many heavy users climbing onto a very limited number of towers certain towers are getting overloaded. In Australia Iburst imposed heaving shaping and capping at launch due to the limited number of towers. 1 year down the line and they have removed shaping & eased up on caps. (though they still exist)
Ofcourse in South Africa they will probably never put up extra towers to improve value for money, because the cost of international bandwidith excuse is always available. Wonder why they cap local then? :rolleyes:
Iburst capping goes beyond "international bandwidth" It is required to maintain service levels on the limited bandwidth provided by the towers, hence personal broadband. Ofcourse 3 gigs is still absolutely ridiculous.
I suspect once capping starts at the end of this month everyone will experience the great speeds we did 3 months ago.
TheYak
13-01-2005, 01:36 PM
We can only hope, because at the moment, it's atrocious and DEFINATELY not worth the money. I don't mind the cap, as, like you said, it'll make sure that people behave themselves... but yeh, 3Gigs is a bit low...
Let's see what happens... hopefully they sort this mess out, because if I have to go home to a slow connection again, I'm going to go crazy :(
Let's see what happens... hopefully they sort this mess out, because if I have to go home to a slow connection again, I'm going to go crazy :(
regardtv
13-01-2005, 03:47 PM
Heya Yak.
I'm also in RandparkRidge and connect primarily to Northcliff (sometimes it switches out to Bryanston - strange I know)... Last nite was really bad agreed.
I've been trying to get some feedback but from what I understand Northcliff has been giving some hassles... don't know what ... wish I did.
To see some of my details for comparison: riggerman.dyndns.org
Rig
I'm also in RandparkRidge and connect primarily to Northcliff (sometimes it switches out to Bryanston - strange I know)... Last nite was really bad agreed.
I've been trying to get some feedback but from what I understand Northcliff has been giving some hassles... don't know what ... wish I did.
To see some of my details for comparison: riggerman.dyndns.org
Rig
TheYak
14-01-2005, 07:43 AM
Howzit Regardt, you doing well? (It's Kai :) )
I had a bit of a blowout with Tsepho last night and felt quite bad about it afterwards, but damn, this connection is getting more and more like Sentech... granted, I can still use it (which I could say for Sucktech), but it's SO slow...
The funny thing is this: I changed my MTU settings on my access point last night, and that made a small difference in my speed, but it was still slow. This morning however... it was fast again?! Check out my linespeed test stats in my signature and you'll see: it was HORRENDOUS last night! My upload "speed" is 0 most of the time!!! :( This morning at 03:32 it came right again...
I'm sure we'll see some kind of improvement once the cap is introduced... because people will will not abuse the system then... guess we'll have to wait and see...
I had a bit of a blowout with Tsepho last night and felt quite bad about it afterwards, but damn, this connection is getting more and more like Sentech... granted, I can still use it (which I could say for Sucktech), but it's SO slow...
The funny thing is this: I changed my MTU settings on my access point last night, and that made a small difference in my speed, but it was still slow. This morning however... it was fast again?! Check out my linespeed test stats in my signature and you'll see: it was HORRENDOUS last night! My upload "speed" is 0 most of the time!!! :( This morning at 03:32 it came right again...
I'm sure we'll see some kind of improvement once the cap is introduced... because people will will not abuse the system then... guess we'll have to wait and see...
ic
14-01-2005, 08:10 AM
TheYak, I'm sure the cap will help to spread the bandwidth a bit, but I think there is another reason for upload speeds that tend to be 0.
I don't know what the reason is, but it also isn't our job to sort out- that's WBS' responsibility.
TheYak, I would like to know if you have tried the workaround (background ping), and I definitely want to know if it does NOT work in your case?
I don't know what the reason is, but it also isn't our job to sort out- that's WBS' responsibility.
TheYak, I would like to know if you have tried the workaround (background ping), and I definitely want to know if it does NOT work in your case?
sihen
14-01-2005, 09:42 AM
We have had 1 or 2 network problems, these problems are sorted out and speeds should be back to normal, TheYak how are your speeds?
ic
14-01-2005, 11:05 AM
We have had 1 or 2 network problems, these problems are sorted out and speeds should be back to normal, TheYak how are your speeds?Dylan, thanks to everyone who worked on getting it sorted.
Just looked at theYak's LSM results (in his signature), starting to look better. My LSM results are also looking better.
Out of interest, what was the identified cause of 0 upload speed?
In a case like this (problem being experienced since 2004-12-23) we really need to be kept informed via any method, just 1 post on MyADSL would've drastically reduced the overload of calls you must've received.
<added>
TheYak is correct, the problem is not fixed, his upload speed has gone to the dogs again, and I think they are actually Werewolves :( </added>
Just looked at theYak's LSM results (in his signature), starting to look better. My LSM results are also looking better.
Out of interest, what was the identified cause of 0 upload speed?
In a case like this (problem being experienced since 2004-12-23) we really need to be kept informed via any method, just 1 post on MyADSL would've drastically reduced the overload of calls you must've received.
<added>
TheYak is correct, the problem is not fixed, his upload speed has gone to the dogs again, and I think they are actually Werewolves :( </added>
sihen
14-01-2005, 11:13 AM
IC actually not sure its on the PABX side, which we get people to fix for us, but we are installing new PABX software for a call centre solution which should fix up everything as the calls will no longer just ring and ring, music will be playing :)
ic
14-01-2005, 11:45 AM
IC actually not sure its on the PABX side, which we get people to fix for us, but we are installing new PABX software for a call centre solution which should fix up everything as the calls will no longer just ring and ring, music will be playing :)Sorry Dylan, you've fetched a completely different stick there - I was referring to the stuttering/unresponsiveness problem on the iBurst network that has been happening since 2004-12-23.
Related threads:
IBurst speed updates!!!
iBurst very slow
Related threads:
IBurst speed updates!!!
iBurst very slow
aborg
14-01-2005, 05:16 PM
Interesting - I experienced a slowdown during the last week of Dec and first week of Jan but it seems to be stable again - I average 20 - 40 KB/s on most protocols. Http still the fastest at over 70 KB/s. Must be your tower Yak or the distance...or you are last in the queue for bandwidth...;-)
ic
14-01-2005, 05:36 PM
I don't know what's going on my signal strength today, normally it's 4..5, today it has been 1, 2, 3 - I'm starting to get a semi-permanent-yellow-glint in my eye.
TheYak
14-01-2005, 06:06 PM
Sihen: It still sucks - VERY slow, check my LSM stats... they're definatley not better. There was one spike 07:30 and from there it was ho-hum again. We lost power this afternoon - hence no stats... and then of course, this afternoon, it's crap again...
aborg: The fault is definately not on my side... I got 130KB/s just before Christmas and my connection was great until just over two weeks ago... in the morning it's also great but during peak times it sees it's arse... which leads me to believe that we don't have enough bandwidth to handle all the peeps...
Does this seem familiar to anyone?
IC, as for the background ping - if I remember correctly it did make a difference. I didn't have to pause and resume the download the whole time, it ran fine...
But like you said, I should have to do a background ping for my connection to work! :(
aborg: The fault is definately not on my side... I got 130KB/s just before Christmas and my connection was great until just over two weeks ago... in the morning it's also great but during peak times it sees it's arse... which leads me to believe that we don't have enough bandwidth to handle all the peeps...
Does this seem familiar to anyone?
IC, as for the background ping - if I remember correctly it did make a difference. I didn't have to pause and resume the download the whole time, it ran fine...
But like you said, I should have to do a background ping for my connection to work! :(
kuberkoos
14-01-2005, 06:31 PM
should i be able to routinely top 50kB/s from local ftp sites? like ftp.is.co.za or ftp.up.ac.za? even in peak say between 19:00-22:00 in the evening?
i've already established that my latency sucks, around 250ms, compared to that of the faster connections, 60-80ms.
thing is: i was getting _no more than_ 15kB/s from SAIX,IS and other local sites last night. _no_ parrallel downloads or ANY other funny stuff.
whats your average and best case scenario like at the moment? and what is it like compared to week3 in december last year? (when my speeds we're very good).
.
chz,
kk
i've already established that my latency sucks, around 250ms, compared to that of the faster connections, 60-80ms.
thing is: i was getting _no more than_ 15kB/s from SAIX,IS and other local sites last night. _no_ parrallel downloads or ANY other funny stuff.
whats your average and best case scenario like at the moment? and what is it like compared to week3 in december last year? (when my speeds we're very good).
.
chz,
kk
ic
14-01-2005, 06:41 PM
...should i be able to routinely top 50kB/s from local ftp sites? like ftp.is.co.za or ftp.up.ac.za?...Ok, I will side with Luis on this, the last 3 weeks or so I have been downloading on&off, linux distro isoz from both ftp.is.co.za & ftp.sun.ac.za, both of them limit outgoing bandwidth, and it has varied, this goes for single & multi-threaded/segmented d/ls.
<added>
TheYak & Sihen, sad to see that the stuttering/unresponsiveness problem is not yet fixed :(</added>
<added>
TheYak & Sihen, sad to see that the stuttering/unresponsiveness problem is not yet fixed :(</added>
kuberkoos
14-01-2005, 06:50 PM
ftp.is.co.za & ftp.sun.ac.za, both of them limit outgoing bandwidth, and it has varied, this goes for single & multi-threaded/segmented d/ls.
ic,
my download (a single download with wget) to ftp.up.ac.za maxed out at 15kB/s in very short bursts. it hovered around 3-7kB/s most of the time. in disgust i killed wget and tested other sites (SAIX,IS) by getting a bit of their "ls-LR.gz"-files, but things did not improve.
chz,
kk
ic,
my download (a single download with wget) to ftp.up.ac.za maxed out at 15kB/s in very short bursts. it hovered around 3-7kB/s most of the time. in disgust i killed wget and tested other sites (SAIX,IS) by getting a bit of their "ls-LR.gz"-files, but things did not improve.
chz,
kk
kuberkoos
14-01-2005, 06:56 PM
(hope replying to myelf is not TOO bad style...)
it would have been nice if iburst's first router (our PPP peer) implemented an echo or discard service (or something else) so that we could guage the "raw" connection speed at any moment and thus take out any upstream constraints out of the equation.
chz,
kk
it would have been nice if iburst's first router (our PPP peer) implemented an echo or discard service (or something else) so that we could guage the "raw" connection speed at any moment and thus take out any upstream constraints out of the equation.
chz,
kk
Mercury
15-01-2005, 09:35 AM
We have had 1 or 2 network problems, these problems are sorted out and speeds should be back to normal, TheYak how are your speeds?
I first started seeing the stuttering/unresponsiveness problem in the first week of January. It is still as bad as ever with the ananzi page (as an example I just tested) taking over 50 seconds to start loading if I am not running a background ping. It takes just over a second if I am.
I have also noticed a distinct slowdown in http and ftp transfers since the halcyon days of December.
I first started seeing the stuttering/unresponsiveness problem in the first week of January. It is still as bad as ever with the ananzi page (as an example I just tested) taking over 50 seconds to start loading if I am not running a background ping. It takes just over a second if I am.
I have also noticed a distinct slowdown in http and ftp transfers since the halcyon days of December.