What NTL giveth, NTL taketh

Staggering 3 gig

we detailed how NTL were setting the trend of doubling up end users broadband speeds for no extra monthly charge. The CableForum website yesterday announced some further details - one of which, has a bit of a sting in its tail.

Old speed | New speed | Month cost | Transferallowance
300K | 1Mbit |£17.99 | 3GB
750K | 2Mbit | £24.99 | 30GB
1.5Mbit | 3Mbit | £37.99 | 40GB

As can be seen in the table above, not much changes for the majority of the packages, except for existing NTL customers using a 300Kbps service. Those that choose to be upgraded to the new 1Mbps speed (free of charge), will find their monthly usage allowance, dropped from 30GB to a staggering 3GB, just a couple of hours worth of use.

Its currently rumoured that those users exceeded their allotted bandwidth allowance, will find their service is reduced to 56Kbps

Upgrades are expected to start rolling out in 4 weeks.

I like the way they refer to 3GB as "just a couple of hours worth of use."

For Telkom 3GB means value for the consumer, even though the 3GB is international only and gets chowed up by local.. waar's my knopkierie!

The turds at Telkom are the scum of the earth! These Telcs's are getting fresh all over the show and some kind of revolt is needed to shove them into line...

Yah well, they will realise it was a big mistake when ALL their customers that like to download something every now and then move over to UKOnline and the other massive cap Service Providers. Then they will be thinking, was that a good idea?

NTL sucks though, I had 1mbit when I was in the UK, and I had 2 faulty Set Top Boxes, which caused my connection to die every 4 hours, and you had to reset the box, So I think NTL are in the same league as Telkom!

Cheerz
Fieldz

Which means that we should maybe not get our hopes up too high as far as the SNO is concerned, especially after I see the report and the remarks about their bad customer service. As far as I am concerned the eqaution is as follows:

BAD CUSTOMER SERVICE = JUST IN IT TO MAKE A QUICK BUCK

No win-win situtation which means I offer a service which you pay for, and each of us get something out of the deal!