Prophecy Shop - great service

hj2k_x

hj2k_x

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Returned a broken 250GB drive to them for replacement less than two weeks ago. They organised a courier to fetch the drive from me as I am in CT.

Just got an email with a waybill number to say the replacement drive is on its way back to me.

Now that is the kind of service I like and exactly why I always recommend Prophecy to people :)
 
Yup, I've never been disappointed with them either... they always reply to my emails and it's a real response not generic.
 
I bought 2 male to female VGA extentions and did not have any problems, They are not far from my office and I collected the extentions from there office in Linden
 
DJNgoma said:
+1, most sellers expect US to pay.
Click to expand...

Indeed. I am not sure if this was a once-ff thing, but they really made the effort to go the extra mile to replace the drive for me.

Means they will be getting my business in the future and I will be directing everyone I know to them. Great prices and great service. Not often you can say that about an SA company.
 
You only pay the shipping if the product is NOT faulty when they test it.

My friend bought his PC from them (seperate components). There was a problem with the motherboard so we asked them for a RMA. They checked it and for some reason the board worked fine. So they sent it back, after fitting it back into the PC it again did not work. So Prophecy collected the whole PC from me here in CPT and tested it again. They payed shipping and everything was sorted out in a little over a week.

They really are by far the best PC store in South-Africa.
 
Not 100% sure but it's $1.99 add on 20% times R8.50 gives you about R20 a filter I think.

Henk will pm me the final prive when he places the order.
 
I love Prophecy too. All my orders with them have been easy and pain free, and one time when they had some issues with stock, I got a call from Paul, the co-owner I think of the shop, and we sorted things out quickly. Now that's service, and although there prices slightly higher, it's worth it in my view.
 
I think the reason why some of their prices are higher than other stores is because of the free deliver for orders over R1k
 
Hi Guys,

Thanks for the great comments! Glad to hear we're doing something right! Feel free to shout at me if we're doing something wrong, and we'll try our best to help :)

Cheers
Henk
 
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