Why is MTN charging for SMS delivery report ?

I post it here ,to create some awareness on this issue.

If it doesnt improve in a month or two ,Moderator please move this thread to consumerism section,and We'll put some momentum behind it .
 
I never really liked MTN
Everything of theirs is just a little bit more expensive
 
I've never had a problem with MTN. It's an individual thing. You can't blanket a company and say "oh MTN is ****" unless it's Melkom you are refering to.
 
I know they charge for contract users. Not too sure about pay as you go. Pretty sure pay as you go has free delivery reports...
 
The only reason I would change over to Vodacom is for the delivery report reason and cos my contract only charges per second after the first minute, which the consultant at the MTNSP shop conveniently never told me about..
 
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neobyte said:
I know they charge for contract users. Not too sure about pay as you go. Pretty sure pay as you go has free delivery reports...
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I tested this near the end of last year with a prepaid MTN sim I still had. Delivery reports was definetly charged for.
 
mtn must also be linked to helkom......they are following the good ol suck the south african consumer dry road
 
i just dialled 808 and spoke to Naomi.

She confirmed that delivery reports are being charged for on pre-paid. Not contract.

I asked why she said she does not know, she can only answer for contract.

This is a ripoff indeed.

Do Vodacom and Cell C have the same practice ?
 
qDot said:
She confirmed that delivery reports are being charged for on pre-paid. Not contract.
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Last time I used it (a couple of years ago) it was charged for on my MTN contract...
 
They have always stated that delivery reports are charged for, however on pay as u go they diddnt actualy ever charge you untill about a year or two ago...

Oh and MTN SP has to be the crappest service provier around, other SP's like nashua and the likes are probably a lot better. I still belive that MTN as a network are very good.
 
Er... I've been an MTN user since 1999. I know they charge delivery reports for pre-paid people. I know FOR A FACT they don't charge contract users for delivery reports.

Why do I know that? Because I send a sh1tload of smses out and receive delivery reports. My cousin has mtn prepaid, and they charge him for delivery reports.

So, that is why I sent Mad an email stating that contract users does NOT get charged for delivery reports, only PREPAID users does
 
brooko said:
They have always stated that delivery reports are charged for, however on pay as u go they diddnt actualy ever charge you untill about a year or two ago...

Oh and MTN SP has to be the crappest service provier around, other SP's like nashua and the likes are probably a lot better. I still belive that MTN as a network are very good.
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I've been with them since 1999 (started on prepaid) they charged for delivery reports back then on prepaid as well
 
noone said:
Er... I've been an MTN user since 1999. I know they charge delivery reports for pre-paid people. I know FOR A FACT they don't charge contract users for delivery reports.
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I specifically asked a friend of mine because I am no longer with MTN and contract subscribers are NOT charged for SMS delivery reports.

Although MyChoice packages are offered through a contract - the underlying implementation on the network is prepaid so it is possible that these contract subscribers ARE being charged for delivery reports.
 
Well, I signed up for the the cheapest contract several years ago, then it changed to some or other thingy, and last year I upgraded to Procall 300. I have a 500 sms bucket, "free" smses for 500 of them and then 23cents (If Im not mistaken) afterwards. I never hit 500 smses a month and I send alot. Around 400 a month.

This makes MTN the cheapest in smses. I should know, we wrote an sms profiler for a company and went live last monday (basically it assesses the company's customer base, and when a product is on special, decides who to sms)

Vodacom and CellC charges a few cents more, even if you buy in bulk. So those few cents more could explain how they're able to afford not charging for delivery reports?

They've been consitant in their service to me. And cheap. However, I feel for the prepaid subscribers. On all the networks.

Vodacom is able to pay almost 9 rand per 29 rand voucher sold IN COMMISSION to the people who resell it.

I've seen a privately owned business (who sells prepaid and sims on the side) make around R150000 per month in income, and they can stop selling sim cards if they wanted to, cause that 150k would be there every month because of people recharging.

I've seen someone recharge almost 5000 rand in 1 month.
 
hey noone, i'm looking at doing some smsing for my company aswell, few thousand and all , every now and then, where did you go to set that up?
 
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