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View Full Version : RAS 720 error when trying to connect (again)



CeeBee
11-08-2009, 01:44 PM
Perhaps the gurus can assit with this one, please?
We've got some new Dell laptops, with Windows Vista Business 32Bit, SP2.
The latest VMC software off VC website is installed.
It comes up when u start, and connects.
Problem comes when the connection is dropped... or when u manually disconnect.
Cannot re-connect again, without restarting laptop.
If you've disconnected (or connection dropped) and u try connect again, get connection error, RAS 720.
Any idea how to fix? Sounds like its not specifically a Vista issue?
I found some web discussions on it, related to registry issues... just wondering if you guys experienced it, know a quick fix?
txs

sparticus
11-08-2009, 01:54 PM
try and uninstall and then reinstall TCP/IP , error 720 is normally a problem with the Windows XP IP Stack

sparticus
11-08-2009, 02:00 PM
try and uninstall and then reinstall TCP/IP , error 720 is normally a problem with the Windows XP IP Stack


Sorry should have said WIndows IP stack and not Windows XP IP stack , kinda silly seeing that you running vista !! :sick:

CeeBee
12-08-2009, 10:32 AM
thanx, redid TCP/IP as per:
http://support.microsoft.com/kb/299357

now getting 613 error.... will try this when the laptop is in office again

Error 613: Invalid compression specified

1. Restart your computer
2. Try add the modem string &K3 to any existing modem string or just putting it in there by itself if you haven't got a modem string set.
3. If that doesn't work, try using &K0 in place of &K3.
4. Try reinstall the modem.
5. If the above fails, consult a third-party technician or modem manufacturer.

any other suggestions?

rabbiddog
12-08-2009, 04:26 PM
I am running Vista Business32 bit with Vodafone ver 9.1.2.5766 with no errors on the reconnect. Which version of the vodafone software are you using?

Shaunhard
14-08-2009, 12:51 PM
Hi Use the VMC software version 9.3.6 . then drop another msg

CeeBee
14-08-2009, 01:34 PM
I am running Vista Business32 bit with Vodafone ver 9.1.2.5766 with no errors on the reconnect. Which version of the vodafone software are you using?

its the version from VC website at :
http://www.vodacom.co.za/services/vodacom_broadband/downloads.jsp

Application Software - VMC 9.3.6.zip