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View Full Version : Double my cap available



gifs
14-08-2009, 09:48 PM
I just sent an sms to 2222 to check my data balance, and it says the following:

Free Data Resource:Total 4194304 K . Used 1312571 K. Left 2881733 K.


But the thing is I ma subscribed to a 2GB cap, not 4GB.

Can anyone else check to see whether someone really awesome has happened and Telkom doubled our data allowance, or is it a glitch as I expect?

:confused:

bullfrog
14-08-2009, 09:51 PM
Phone them and ask. Just now you get a bill for 4gb and not 2gb. Might even be an "error" put in place to make sure they make more money from you. ;) If you use it, they will most probably charge you, even if they only pick up on the error in a few months time.

Mokusei
14-08-2009, 10:10 PM
Phone them and ask. Just now you get a bill for 4gb and not 2gb. Might even be an "error" put in place to make sure they make more money from you. ;) If you use it, they will most probably charge you, even if they only pick up on the error in a few months time.

That's not legal, so if he threatens them with a lawyer, they won't bug him. Believe me, my mother is a lawyer, and that happens daily. She gave her ISP notice a month ahead of time, which they require, and they still didn't cut it off so she phoned, no returned calls, so she carried on using, then they wanted to charge. Lawyer + Corrupt ISP = Corrupt ISP running away.