More MWEB ADSL bandwidth for your buck

[rpm]

More ADSL bandwidth at the same price (http://mybroadband.co.za/news/ADSL/9419.html)

MWEB today announced that it is offering subscribers ‘more bandwidth per buck’

[mr.sniper]

almost a exact copy of what telkom did...

[rpm]

Price cuts are starting to filter through: good news for consumers :)

Eagerly awaiting news from guys like Web Africa about their new pricing ;)

[czc]

almost a exact copy of what telkom did...

Except they increased the Cap for the 1Gig people as well.

[Garyvdh]

http://www.mweb.co.za/productsservices/InternetAccess/InternetAccessADSLPricing/tabid/142/Default.aspx

:sick:

[mr.sniper]

Price cuts are starting to filter through: good news for consumers :)

Eagerly awaiting news from guys like Web Africa about their new pricing ;)

yeah hopefully Web Africa can come up with something good

[Lycanthrope]

Why is usage still referred to as bandwidth (frequency/bitrate/speed)?

Unless I'm completely missing something.

Good-ish news nonetheless...

[ingeon]

Except they increased the Cap for the 1Gig people as well.

+1


** R 145 per month for 6 months only, R 199 p/m thereafter

So, what if i have my own modem?

[froot]

It all sounds a heck of a lot better. It's not up to most consumers' "standards" yet, but it will definitely get a lot better in the future too, once everything has settled.

[Gaz{M}]

Except they increased the Cap for the 1Gig people as well.

Yes, but is there any benefit to an MWEB 2GB over a cheaper 2GB from a SAIX reseller?

[morkhans]

So what? MWeb have finally realised they have been overcharging customers for years in comparison to SAIX and IS accounts? Personally I am surprised they managed to charge what they have for so long :sick:

[cr@zydude]

Well I'm glad that MWeb upped the people on one gig caps. I'm looking at you Telkom!

[Smooth Criminal]

So what? MWeb have finally realised they have been overcharging customers for years in comparison to SAIX and IS accounts? Personally I am surprised they managed to charge what they have for so long :sick:
Suckers with mweb email accounts are plentiful.

[SlyFly]

Hopefully we dont have to wait till next year to see price drops...

[Curtix2]

Why is usage still referred to as bandwidth (frequency/bitrate/speed)?

Unless I'm completely missing something.

Good-ish news nonetheless...

+1
MyBB Writers don't know the difference?

[The_Librarian]

So it's R145 for 2Gb...

...now they're on level with Axxess... 1Gb for R70, 2Gb for R140...

nice to see prices coming down at last.

[Carbon_Fibre]

MWEB still sucks a$$

[malier]

yeah hopefully Web Africa can come up with something good

I have already asked them if they are reviewing their packages
Seems to be a lot of hesitation from them but no definitive answer

[Inevitable]

But howcome telkom customers on 1gig dont get 2 gigs now like mweb clients?

[malier]

But howcome telkom customers on 1gig dont get 2 gigs now like mweb clients?

I can see a lot of disgruntled customers jumping ship soon
Out of the frying pan into the fire

[boydan]

a little bit too little too late. Quite pathetic. Took two months to cancel in terms of notice period from Mweb and now they do it. Do they just wake up on a monday morning and make decisions. Pathetic - wont go back. Come on Web Africa, increase your caps now

[ipodmusicman]

Am I missing something here, but nothing was mentioned about a cap increase on the 1gig all-in ADSL package? My in-laws are currently paying R199 for 1gig cap w/ MWEB and I'd like to know if that package will get a cap bump too.

[jannievdberg]

If only Vodacom will follow the example.....I hope the 10% extra on bundles was just a taste of what it to come. Come on VC!

[placebo]

So now I get 5 Gigs per month.Wonder what I will do with that as I have not yet used 400megs of my 3Gb cap this month.

[ldmelsa]

So now I get 5 Gigs per month.Wonder what I will do with that as I have not yet used 400megs of my 3Gb cap this month.

RAS :mad:





:D

[drukkie]

yawn...not enough for me to move...

[drukkie]

So now I get 5 Gigs per month.Wonder what I will do with that as I have not yet used 400megs of my 3Gb cap this month.

noob

[krycor]

I wonder if cybersmart will be increasing theirs too :D

[rambo919]

but will local cap also increase?

[MWEB]

but will local cap also increase?

No, still remains 10GB free for all accounts. Thereafter local only traffic will be charged at 3c per MB.

Note: there is no hardcap on local only to maintain conformance with ICASA's regulations regarding the provisioning of ADSL services.

[rambo919]

oh well at least most users hardly get to 10GB threshold, but with game demo sizes still on the increase it might become a problem in future. at this stage i use bout mayby 5gb local every month

[I am Penguin]

Small consolation. Do they expect us to jump sky high with joy? Freaking national bandwidth idits.

[SaiyanZ]

It's better than nothing. Look at things this way. Prices can only go down from now.

[Budza]

No, still remains 10GB free for all accounts. Thereafter local only traffic will be charged at 3c per MB.

Note: there is no hardcap on local only to maintain conformance with ICASA's regulations regarding the provisioning of ADSL services.

:sick::sick::sick::sick::sick::sick::sick::sick:

"Maintain conformance." Bleh.

[Jacques]

Originally Posted by rambo919
but will local cap also increase?

No, still remains 10GB free for all accounts. Thereafter local only traffic will be charged at 3c per MB.

Note: there is no hardcap on local only to maintain conformance with ICASA's regulations regarding the provisioning of ADSL services.
Mweb: don't spoil your own announcement with this hardcap/softcap fudge! :mad:

[lpvoid]

WOOHOO! It starts!

[Lycanthrope]

:sick::sick::sick:

"Maintain conformance." Bleh.


Mweb: don't spoil your own announcement with this hardcap/softcap fudge! :mad:


bwhahahahaha :D Nice :)

What a lovely way to say, "We're still raping those ICASA loopholes to the best of our ability" :)

Euphemism of the day :)


WOOHOO! It starts!

It always starts. Problem is it never gets into gear.

[DJNgoma]

Note: there is no hardcap on local only to maintain conformance with ICASA's regulations regarding the provisioning of ADSL services.

I don't understand why ICASA can't just give it a cap. Why should I have to pay just because you can't put a brake on the downloading, it does not make any logical sense to me. I would have expepected atleast a redirected to a login/purchase page than find out that my PC as been used as a spam bot.

[Praeses]

Thanks MWeb! 5GB ftw!

[LabAnimal]

yea the handouts are starting to filter thru..... however I think its pretty pathetic. They should be adding a zero next to each number! 1 should be 10, 2 should be 20...

[Praeses]

yea the handouts are starting to filter thru..... however I think its pretty pathetic. They should be adding a zero next to each number! 1 should be 10, 2 should be 20...

This is South Africa, not Nirvana ;)

[vaakseun]

Am I missing something here, but nothing was mentioned about a cap increase on the 1gig all-in ADSL package? My in-laws are currently paying R199 for 1gig cap w/ MWEB and I'd like to know if that package will get a cap bump too.

@MWEB Business, why no cap increase on the 1GB all inclusive package?
Just doesn't make sense...:(

[TelkomUseless]

yea the handouts are starting to filter thru..... however I think its pretty pathetic. They should be adding a zero next to each number! 1 should be 10, 2 should be 20...
we can dream and wish...

[MWEB]

@MWEB Business, why no cap increase on the 1GB all inclusive package?
Just doesn't make sense...:(

Hi vaakseun,

Just was not possible, this product is already on bare bones margins.

If taken over 12 months one would be paying R145 for the first 6 months and R199 for the remainder, giving an average cost of R 172 per month.

For this one gets;

384Kbps ADSL line rental
1 GB of blended traffic
10GB of local only traffic
Network locked ADSL WiFi router
5 mailboxes totaling 2GB
300 minutes of free WiFi access
Faxmail account/number
VoIP (SIP) account with 087 number and toll-free on-net calls
AVG Anti-Virus

Now add to this the other soft costs associated with servicing average Joe/Jane, such as marketing to attract them, large calls centres able to cope with customer who make no differentiation between Internet & PC hw/sw support, and you aren't left with much.

Hope this clarifies it.

MWB

[McT]

almost a exact copy of what telkom did...

for once Telkom got a head start? :eek:


Price cuts are starting to filter through: good news for consumers :)

Eagerly awaiting news from guys like Web Africa about their new pricing ;)

must be positive and look forward to the good times we should see soon


http://www.mweb.co.za/productsservices/InternetAccess/InternetAccessADSLPricing/tabid/142/Default.aspx

:sick:

Hey, Garyvdh, what I did notice was the local cap by Mweb is still 10Gb whereas its been increased a bit with Telkom if I recall correctly?

Still I hope I never have to use the local cap ... that'll will be a sad day!

[hyperian]

I wonder if cybersmart are going to offering anything besides their 3 gig cap acounts. There are other services which they offer (night rider, grow for life), but you have to have your line with cybersmart to be able to subscribe to any of them :(

[laric]

I just did the quick math on the MWEB booster price. R99 for 1.5GB, that works out to R66 per GB, but then of course with the R250 for 3.5GB, that works out to R71.43GB. I guess the people who did the maths now wants people to rather get the 1.5GB boosters as one would in this new scenario pay more for less.

previous pricing R99 per 1GB or R250 for 3GB (ie. R83.33 per GB). I mean with a 33.333% reduction on the 1GB booster one would assume that the 3GB would have gotten the same (that would have worked out to roughly around to R250 for 4GB) but hey.... guess now people will only be buying 1GB boosters.

And if one looks into the product offering, the sweet spot for MWEB monthly fees are also at the 5GB (previously 3GB) packages as the data only option works out to R59.80 a GB then you will pay R240 for the next 2.5GB (i.e. R96 a GB) to an average cost of R71.86 per GB for the 7.5GB package. and R 70.38 per GB for the 10.5GB package. the price difference is the same between the all in one packages too.

I guess MWEB only wants people to be on the 5GB packages as one would pay significantly more for anything else moving either up or down. So I guess people with more than 3GB cap accounts previously are pretty much taken for a ride. Nice way to rip off your bigger customers MWEB.

So MWEB customers, here is the way to go. Get the 5GB account and if you really need to buy a booster.. get the 1.5GB or anything else you do you pretty much getting a raw deal.

@MWEB Business guess you should have a talk with the pricing guys...

[rambo919]

well its september and my mweb cap has not increased and google brings me to landingpages, wonderful new service it is we thinks

[Praeses]

well its september and my mweb cap has not increased and google brings me to landingpages, wonderful new service it is we thinks

Restart router to fix the landing pages. Mine also hasn't increased yet though.

[Solitude]

Yep no increase on this side either.

[rambo919]

did a restart when i saw the problem, no change, other international sites work

[davemc]

Your computer will cache the landing page address.

After rebooting the router, on the computer that is still showing the landing pages, open a command prompt (start -> run -> (type in)cmd -> OK) and enter:
ipconfig /flushdns[press enter]

This will clear your computer's saved landing page details.
MWeb really did not think that one through properly.

[rambo919]

nope that did not do it either, seems a google problem because gmail also does it

[TonyA]

No increase here either:(

[Albereth]

It is strange that they would increase the amount that they are offering. The base MWEB offering was the Telkom Do 1 product and slightly cheaper for the first 6 months. Oh, and you got a network locked ADSL router if you took the contract. And I think that the line rental was included but I wouldn't trust that too much - there are a few vague points. If you read the small print you can only have one session on the internet.

You also get some strange results in trying to engage with MWEB - like, sorry no ports but we can sell you a Vodacom or MTN product for a few rands more (and they don't mention with a lower cap). They don't seem to get the low cost and low latency requirement. And speaking to Telkom you get - what on earth are they talking about, there are lots of ports. So you go back to MWEB and the story is now that there is no result for the sync speed and that means the line will keep on resetting but we can sell you something from Vodaco... Back to Telkom and they say there is no special equipment on the line so what is the order number and we'll follow it up for you? Back to MWEB and they say, no, we didn't put the order in but Vod...

It's a freaking nightmare.

Took the forms from Telkom to a Telkom shop and handed them in. No need for certified copies of ID book, proof of residence, salary slip, testimonials from your church, SAPS clearance for your car, wiring certificate of compliance for your house. Okay made the last few up.

Telkom costs more - you pay the R400 initiation fee and it's R200 a month. But it's less hassle and you they don't try and sell you anything except what you've asked for.

But we are now waiting for Telkom :) and hopefully not :(

[Loop]

No increase here either:(

Same here... Any news on the from Mweb Business? Dont wanna be stuck with any end of month "surprises".

[superskully]

Does anybody think that the increase in caps will also filter to 3g.

[Loop]

in my opinion I think 3g people will benefit the least. Our 3G prices are already some of the cheapest in the world (because this is one of the only countries where it can compete on price with ADSL)

As ADSL prices drop and (hopefully) become more in line with the rest of the world, 3g will find it harder and harder to compete.

[rambo919]

I queried MWeb and got the following reply


Our systems are busy updating the ADSL member information as need be on the back end and the new CAP should be updated for all members by the end of next week.

[MWEB]

Hi Budza, Jacques, Lycanthrope, DJNgoma

With reference to the local capping debate, the ADSL regulations state;


3.4 Local bandwidth shall not be subject to the cap.

Now this pretty open to interpretation, however there is no denying there is an inference that local cannot be capped.

With a view of giving the benefit of the doubt to our customers, MWEB did trail the viability of providing unlimited local bandwidth free of charge. This turned out to be finanacially unsustainable.

In view of the above regulation wording, the only other option avaliable to us was to provide unlimited local only (no cap), but on a pay per use basis.

MWB

[Lycanthrope]

@ MWEB - Don't get me wrong, I have a fair amount of respect for your free uncapped local trial you had running a while back. I apologise for sounding as though I was attacking you directly.

What I meant is more to the point that I don't blame you for charging for local, since I assume you have to buy usage from the likes of SAIX? So yes, financially unsustainable. It's just that it's pretty much what every company does regarding local.

I don't blame you, I blame ICASA's lack of foresight. Or rather, their apathy.

[Albereth]

Wasn't there another thread about how the ISPs mislead with their claims about caps? A pay per use product has absolutely nothing to do with a cap or not.

Think of it this way - buffet night, eat as much as you want for R100. Or, ala carte - you pay for what you eat. Or menu option A - 4 course meal for R120.

Only the buffet night is uncapped. Most places offer menu option A and then you go to the ala carte menu.

And before the argument about restuarants running out of food on buffet night is raised. Look at the restuarant. I could see a Spur-type running out of ribs but if somewhere like the Michaelangelo ever had a buffet night, if they ran out of smoked salmon they most certainly would be offering their clients something just as good (or better) without an extra charge.

Funny how restuarants can get it right but ISPs not!

[rambo919]

I think half the problem is ISP's can now shamelessly blame telkom for their own inadequasies and sometime even be right but other times overmarketing and wording their promises on the edge of truth.
Like something I remember reading about a while back about a guy getting charged extra for a lot of usage on his "uncapped" line, as if uncapped is not a excuse to just go for it, if you pay for the privalige of raping a line only a idiot would be surprised if you actually did go ahead and do it
Our countries' leading marketing geniuses never seem to be able to factor in those of us that actually know enough to just qeue a bunch of torrents and then forget about them for a few weeks, damm i wish i had a uncapped line:(

[entrepr]

Except they increased the Cap for the 1Gig people as well.


From what I read, the 1 Gigabyte INCLUSIVE package remains completely *unchanged*. It still remains at 1 Gig.

:confused:

I think this is a big mistake - we are the bread and butter of M-Web's business. I've just gone out and bought an unlocked ADSL modem so that I can shop around!

[entrepr]

With reference to the local capping debate, the ADSL regulations state;

Now this pretty open to interpretation, however there is no denying there is an inference that local cannot be capped.

With a view of giving the benefit of the doubt to our customers, MWEB did trail the viability of providing unlimited local bandwidth free of charge. This turned out to be finanacially unsustainable.

In view of the above regulation wording, the only other option avaliable to us was to provide unlimited local only (no cap), but on a pay per use basis.

MWB

Please tell me if I'm wrong, but the ripoff seems to be that ALL usage counts to reaching the cap (local and international). Your local 10 Gig cap only kicks in after you have already depleted this. You are then stuck with the options of

A: using the 10 Gig but having no international
B: loading a booster or pay-per-use, but then not benefiting from the local
C: using the 10 Gig local and using another provider for international

All 3 options are patently ridiculous from a customer POV! :mad:

[MWEB]

From what I read, the 1 Gigabyte INCLUSIVE package remains completely *unchanged*. It still remains at 1 Gig.

:confused:

I think this is a big mistake - we are the bread and butter of M-Web's business. I've just gone out and bought an unlocked ADSL modem so that I can shop around!

Hi entrepr,

I think if you look at it from a total cost of ownership perspective, you'll see it makes sense;

MWEB 2GB ADSL data cap @ R145 + ADSL 384 line rental @ R152 = p/m tco of R297 for 2GB

MWEB 1GB 384 All-Inclusive Bundle @ R199 (R145 for 1st 6 months) + 1.5GB Booster @ R99 = p/m tco of R298 for 2.5GB


Your local 10 Gig cap only kicks in after you have already depleted this.

This is a technical limitation of Telkom's Wholesale ADSL architecture, which MWEB is bound by.

MWB

[Albereth]

Please tell me if I'm wrong, but the ripoff seems to be that ALL usage counts to reaching the cap (local and international). Your local 10 Gig cap only kicks in after you have already depleted this. You are then stuck with the options of

A: using the 10 Gig but having no international
B: loading a booster or pay-per-use, but then not benefiting from the local
C: using the 10 Gig local and using another provider for international

All 3 options are patently ridiculous from a customer POV! :mad:

The 'rip-off' becomes a little worse when you realise that MWEB (and others) use the same lame excuses that Teklom use. Why do MWEB sell belnded usage? Are they unable to monitor the usage parameters? Teklom said that they were unable to do that (yeah right) but suddenly are able to monitor where you try to go once you are capped.

[rambo919]

everything starts and ends with telkom and the huge financial stake gov has in it, just like with eskom and sabc, its merely another way of drawing extra taxes without actually calling it taxes, taxes after all mean the public is entitled to receive something back, the anc is too scaly to be merely stupid i tell u

[Rosina123]

NO, the all-inclusive Mweb subscribers (1g) will NOT get the added benefit
Very unfair of them.