BlackBerry speed tests

[grapjas]

Howzit everyone.
Was wondering what speeds everyone else is getting on blackberry since the fix.
Mine has been averaging 180 to 200 Kbits/s a second.
For the last day or so its terribly slow again with the speed test timing out and no websites opening.
This is on a Bold.

[skateboardt]

Sep 08 15:02:11

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 97.74Kbits/s
Max. Download Speed: 1177.86Kbits/s

Avg. Upload Speed: 53.93Kbits/s
Max. Upload Speed: 164.31Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
--------------------------
Sent using BlackBerry

[Akafreakazoid]

Sep 08 18:21:37

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 76.61Kbits/s
Max. Download Speed: 866.86Kbits/s

Avg. Upload Speed: 30.13Kbits/s
Max. Upload Speed: 105.3Kbits/s

[Ice2Cool]

Today was horribly slow! especially from 1pm onwards. couldnt even load any sites.

[TopNode]

This is with Full 3G signal wit a Bold on VC... Using the R600 for the contract I should rather have bought Magazine subscriptions. I can understand why the Blackberry contracts are unlimited :mad:

Sep 11 12:39:04

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 252.49Kbits/s
Max. Download Speed: 252.49Kbits/s

Avg. Upload Speed: 10.35Kbits/s
Max. Upload Speed: 18.09Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[Ice2Cool]

Erm thats a decently good speed considering BIS is capped at 350 or so.


This is with Full 3G signal wit a Bold on VC... Using the R600 for the contract I should rather have bought Magazine subscriptions. I can understand why the Blackberry contracts are unlimited :mad:

Sep 11 12:39:04

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 252.49Kbits/s
Max. Download Speed: 252.49Kbits/s

Avg. Upload Speed: 10.35Kbits/s
Max. Upload Speed: 18.09Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[Sponge Bob Square Pants]

The Vodacom network cannot handle the huge uptake of customers signing up for the New Blackberry 8520 deal @ R149pm total monthly cost which includes the blackberry service and 120 off peak minutes.

[threegee]

Ah yes the elusive Blackberry network "FIX". Worked so damn fast for about 24-48 hours after they "fixed" it .... now it's almost back to the way it was before the "fix" .... like with everything at Vodacom these "fixes" last a few days before someone goes and tampers with them. I would just love to see one of these fixes last for more than a week, that would be quite novel.

[Sensorei]

My speeds right now with MTN:

Connection Type: Carrier
Avg. Download Speed: 320.38Kbits/s
Max. Download Speed: 414.09Kbits/s

Avg. Upload Speed: 20.97Kbits/s
Max. Upload Speed: 80.9Kbits/s

Disappointingly slow the last week or so. Usually it averages quite bit higher. This time at night I should get 800-1000kb/s. BIS is not capped at 350kb/s on MTN.

[grapjas]

It's a shame really.
I love my Bold but the gets really slow sometimes.
I've been getting a friend to do speed tests at similar times to me on MTN and if the results stay the same (MTN is always faster) I'm going to buy out the rest of my contract and switch.
Its just sad that Vodacom get to make money for giving me crap service.

[Vlad_M]

So what is the consensus? Is a switch to mtn necessary for normal bb usage?

[SoTrue]

Browsing on my BB Storm is a joke. I am lucky to get 30 Kbits/s. Web pages take ages to display. My Nokia 6110 Navigator is about 10-20 times faster. Very disappointing - my conclusion is that Vodacom is unable to provide a decent Blackberry Service beyond e-mail.

[grapjas]

Browsing on my BB Storm is a joke. I am lucky to get 30 Kbits/s. Web pages take ages to display. My Nokia 6110 Navigator is about 10-20 times faster. Very disappointing - my conclusion is that Vodacom is unable to provide a decent Blackberry Service beyond e-mail.

What he said.
Email seems to work fine.
Browsing was brilliant just after the fix but is dropping of again with more users joining.
I use my old Sony phone with 3G to browse lately.

[Astound]

In a nutshell, the performance I get on my brand new Blackberry 8520 can at best be described as worse than dial up.

Back in the day my 28.8 US Robotics Sportster Analogue modem performance was better than this.

This service is oversold and will only result in more unhappy clients like I am.

Even html formatted emails take a while to download the embedded images, quite sad actually.

We actually have to pay for this service?

If I provided this service I would not even want to give it away because of the embarrasment factor :mad:

VC your BIS service sucks :sick:

[bwana]

While it's not as bad as it was it's getting there.

Vodacom had to go and make BIS essentially free with their latest special apparently without considering how all the new users would [negatively] impact the service.

[Astound]

While it's not as bad as it was it's getting there.

Vodacom had to go and make BIS essentially free with their latest special apparently without considering how all the new users would [negatively] impact the service.

If you are going to offer buffet at an eat as much as you like for a once off payment then you are going to have to ensure that you provision enough food to cater for however many people you are selling tickets to.

I guess the hope was that you would be turned off by the queues lined up and quietly go and sit in a corner and watch everyone else eat without complaint.

Poor analogy, but one does kind of feel ripped off.

To be honest I have not even tried to download anything except for Opera Mini which took its own time to download, but just browsing pages is becoming quite frustrating, with the signal more on GPRS than EDGE and even when showing EDGE it is just as slow as GPRS.

Which application are you using to produce your speed test results?

Edit:
Download speed is: 20.7Kbits/s
Max speed is: 34.21Kbits/s

Upload speed is: 6.33Kbits/s
Max speed is : 23.6Kbits/s

It may say 20.7Kbits/s but it does not indicate the lag where it sits for a bit with no progress being indicated

On a BB 8520

[ID_10_T]

We have a uptake in blackberry devices and a lot of towers in Gauteng now has EDGE. Are we going to wait another 3 months before Vodacom comes to the party and upgrade the link?

[assagai]

yeah it's pretty bad again. Some sites timing out and speed test won't even connect right now. It's funny how VC bragged about their BB Link upgrade when it seems all they did was bring the service up to barely usable level.

I wonder how long it'll take this time to get recognition of the problem?

[Astound]

If you are going to offer buffet at an eat as much as you like for a once off payment then you are going to have to ensure that you provision enough food to cater for however many people you are selling tickets to.

I guess the hope was that you would be turned off by the queues lined up and quietly go and sit in a corner and watch everyone else eat without complaint.

Poor analogy, but one does kind of feel ripped off.

To be honest I have not even tried to download anything except for Opera Mini which took its own time to download, but just browsing pages is becoming quite frustrating, with the signal more on GPRS than EDGE and even when showing EDGE it is just as slow as GPRS.

Which application are you using to produce your speed test results?

Edit:
Download speed is: 20.7Kbits/s
Max speed is: 34.21Kbits/s

Upload speed is: 6.33Kbits/s
Max speed is : 23.6Kbits/s

It may say 20.7Kbits/s but it does not indicate the lag where it sits for a bit with no progress being indicated

On a BB 8520

Did they fix this, or is it just a better timing? Quite a difference since previous test.

Sep 21 12:35:57

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 51.16Kbits/s
Max. Download Speed: 106.17Kbits/s

Avg. Upload Speed: 12.5Kbits/s
Max. Upload Speed: 38.92Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[SoTrue]

Did they fix this, or is it just a better timing? Quite a difference since previous test.

Sep 21 12:35:57

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 51.16Kbits/s
Max. Download Speed: 106.17Kbits/s

Avg. Upload Speed: 12.5Kbits/s
Max. Upload Speed: 38.92Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

Are you saying that you are happy with 51 Kbits/s download? For me anything below 200 Kbits/s is unacceptable.

[bwana]

Are you saying that you are happy with 51 Kbits/s download? For me anything below 200 Kbits/s is unacceptable.I have to wonder if you don't have unrealistically high expectations of EDGE.

[assagai]

this service really is going backwards again, full signal on 3G - BIS Icon showing and i can't connect to facebook, speed test times out... back to square one it seems.

[bwana]

this service really is going backwards again, full signal on 3G - BIS Icon showing and i can't connect to facebook, speed test times out... back to square one it seems.I recall square one being much slower than this:

Connection Type: Carrier
Avg. Download Speed: 117.15Kbits/s
Max. Download Speed: 117.15Kbits/s

Avg. Upload Speed: 5.35Kbits/s
Max. Upload Speed: 30.78Kbits/s

[Ockie]

I have not been able to perform a speed test now for a while. Last week it would not even try to do the download test...would jump to the upload one...now it is saying Error code: 413 :-(

[skateboardt]

I have not been able to perform a speed test now for a while. Last week it would not even try to do the download test...would jump to the upload one...now it is saying Error code: 413 :-(

mine also doing the same thing... can't download anything
it's become worse than it was before the upgrade:mad:

[Ockie]

It is weird though...cause my mail and BB messenger seems to be working fine. Just the speed test thing that bombs out?

[bwana]

It is weird though...cause my mail and BB messenger seems to be working fine. Just the speed test thing that bombs out?Have you reinstalled it?

[Ockie]

will do it later..bit busy now. will report back when done.

[grapjas]

My speedtest is also timing out again today.

My question is if I signed up for the blackberry contract (not the normal contract with blackberry added onto it). Do I have grounds to cancel the whole thing and not just get refunded the blackberry part of it?
The whole reason for me getting the contract was the internet and email.
It’s also impossible to ask this question to anybody in any Vodacom call centre they all want me to take my phone into a Vodashop to get it checked out.

[grapjas]

Connection Type: Carrier
Avg. Download Speed: 0.0Kbits/s
Max. Download Speed: 0.0Kbits/s

Avg. Upload Speed: 28.61Kbits/s
Max. Upload Speed: 206.28Kbits/s

Emailed the result to myself.
It's still not in my inbox after 13 mins.

[Sensorei]

LMAO damn! Run a speed test daily for a week then Email them to Slowdacom demanding a refund for BIS.

[Astound]

Are you saying that you are happy with 51 Kbits/s download? For me anything below 200 Kbits/s is unacceptable.

This is for GPRS, sometimes it shows EDGE, not 3G, it is the 8520 handset.

The performance is not great at all, funny thing is when I got it, it was fine, now it seems to have slowed down drastically :confused:

[assagai]

I recall square one being much slower than this:

Connection Type: Carrier
Avg. Download Speed: 117.15Kbits/s
Max. Download Speed: 117.15Kbits/s

Avg. Upload Speed: 5.35Kbits/s
Max. Upload Speed: 30.78Kbits/s

you're lucky, i'm having difficulty with fb app not connecting/timing out and certain websites not loading.

[threegee]

I see Vodacom is REALLY paying attention to our complaints. Today ... 2-3 minutes to load a page off a VERY fast locally hosted server. I think it's quicker to get Winston the Pigeon to transfer data for us.

[Astound]

I see Vodacom is REALLY paying attention to our complaints. Today ... 2-3 minutes to load a page off a VERY fast locally hosted server. I think it's quicker to get Winston the Pigeon to transfer data for us.

Even local is extremely slow, which debunks my idea that maybe VC is using the BIS service as a testing base for the Seacom trial runs.

Sep 21 20:51:55

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 17.5Kbits/s
Max. Download Speed: 2.147483647E7Kbits/s

Avg. Upload Speed: 4.48Kbits/s
Max. Upload Speed: 38.13Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

Anyone seen the funny Max. Download Speed: 2.147483647E7Kbits/s ?

:confused:

[SoTrue]

I have to wonder if you don't have unrealistically high expectations of EDGE.

The Blackberry service is not limited to EDGE. My Blackberry Storm often/mostly indicate a signal availability of 3G/HSDPA. When using it as a modem I am able to reach download speeds of at least 2 000 Kbits/s.

[bwana]

The Blackberry service is not limited to EDGE.
But it is on Astound's device. :)

[DazBrahz]

Absolutely pathetic!

My speedtest bombs out!

[Ockie]

VodacomData is aware and awaiting feedback. I am sure he will post here as soon as he has more detail as to what could be causing this and proposed resolution.

[grapjas]

Thanks ocleroux
I know it's not his fault and he is trying his best but its frustrating as hell to say the least.
Last time this issue took 3 months to resolve.

[Ockie]

I know....I also use a Blackberry. As soon As VD has found out what exactly is causing this and what the solution is and when the solution will be implemented then he will report back. Lets give him a chance to get all info. I think its better for him to have all relevant info when reporting back as apposed to a half hearted one. :-)

[SoTrue]

I know....I also use a Blackberry. As soon As VD has found out what exactly is causing this and what the solution is and when the solution will be implemented then he will report back. Lets give him a chance to get all info. I think its better for him to have all relevant info when reporting back as apposed to a half hearted one. :-)

I agree, but I was just concerned that we have become so accustomed to an inferior Blackberry internet service that we regard a 100% improvement as something great. As my wife always say: 100% of 0 is still 0.

[mjkelly]

The Blackberry service is not limited to EDGE. My Blackberry Storm often/mostly indicate a signal availability of 3G/HSDPA. When using it as a modem I am able to reach download speeds of at least 2 000 Kbits/s.

When using it as a modem, it is not going through the blackberry bis service.

Sep 22 10:52:27

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 1.48Kbits/s
Max. Download Speed: 1.48Kbits/s

Avg. Upload Speed: 0.47Kbits/s
Max. Upload Speed: 0.47Kbits/s

[grapjas]

Connection Type: Carrier
Avg. Download Speed: 0.0Kbits/s
Max. Download Speed: 0.0Kbits/s

Avg. Upload Speed: 104.83Kbits/s
Max. Upload Speed: 193.35Kbits/s

Email also seems to be 30 mins or so delayed.

[DazBrahz]

Sep 22 11:33:28

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 0.0Kbits/s
Max. Download Speed: 0.0Kbits/s

Avg. Upload Speed: 63.79Kbits/s
Max. Upload Speed: 221.26Kbits/s

As with grapjas, emails also delayed by about half an hour.

[SoTrue]

When using it as a modem, it is not going through the blackberry bis service. .....

I know, my point is the Blackberry service and the normal Vodacom data service should be comparable in terms of speed when using the same handset.

[Astound]

Maybe BIS is going over Seacom as trial runs?

Different location, different base station:

Sep 22 12:26:46

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 119.7Kbits/s
Max. Download Speed: 2.147483647E7Kbits/s

Avg. Upload Speed: 18.02Kbits/s
Max. Upload Speed: 39.46Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[bwana]

I know, my point is the Blackberry service and the normal Vodacom data service should be comparable in terms of speed when using the same handset.I dont think so - when you're using the blackberry apn all data roundtrips via RIMs European servers.

[mjkelly]

I dont think so - when you're using the blackberry apn all data roundtrips via RIMs European servers.

But that doesn't mean its acceptable for the speed to be a small fraction of the Vodacom apn speeds.

So I called 155 and spoke to the Vodacom Blackberry department, what a waste of time! Firstly they are unwilling to even acknowledge there is a problem, saying it is the first they have heard of it. I guess I should of known better. So i was instructed to head down to the vodacare in Centurion for them to check my phone before they can complain to RIM.

So off i went, spoke to the stores 'Blackberry Specialist', ha ha, what a joke. He also has a Storm, said he has the same problem and there is nothing I can do, I just need to wait for the scheduled system upgrade which he has no idea when it has been scheduled for. As for sending a complaint to RIM, apparently I need to do that directly, WTF!

According to this guy, in his region they are pushing out 300 new Blackberries a day. About 180 a month through the Centurion store. What they are doing is closing ports for browsing and using them to push emails, this is why our browsing speeds are sh*t but our emails are still coming through relatively smoothly. :mad:

[grapjas]

I also tried the 155 helpdesk.
They said they arent aware of any issues. I eventually managed to have them log a call with the advanced data call centre.
Got a call back just before 5 yesterday where the guy said they are aware of the issue but they dont have a ETA for the fix yet.
At least I managed to get a reference number out of them for once.
Im hoping this reference along with the acknowledgement (I'm just gonna use the refund for 3 months) that the service was down a very short while ago is a strong enough argument that Vodacom can't deliver on their half of the contract.
I've been paying for the contract every month but they havent been delivering.
Refunding the blackberry part of it only is useless.
If I had known I couldn't get data I would have gotten another phone with a decent data bundle.

The whole argument that Vodacom use saying its because it has to get to europe 1st is crap anyway. MTN also work the same way and they don't have any issues.
It's just pathetic planning from Vodacom.

[bwana]

But that doesn't mean its acceptable for the speed to be a small fraction of the Vodacom apn speeds.I never said it was acceptable.

Fortunately - for all of us - they're out of stock for the 8520 atm so I'll be transferring the missus to MTN and their similarly priced offering. No point putting up with another two years of excuses.

[fismail]

Interesting .....
I gather they have much less subscribers.



The whole argument that Vodacom use saying its because it has to get to europe 1st is crap anyway. MTN also work the same way and they don't have any issues.
It's just pathetic planning from Vodacom.

[Sponge Bob Square Pants]

I never said it was acceptable.

Fortunately - for all of us - they're out of stock for the 8520 atm so I'll be transferring the missus to MTN and their similarly priced offering. No point putting up with another two years of excuses.

Stock ariving in stores from Tomorrow

[Sponge Bob Square Pants]

what a *** service. cant even open a web page.

OVER SUBSCRIBED

[Astound]

My best speed test result and brwsing is actually good enough to post this from my Blackberry.


Sep 25 07:58:16

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 11.9Kbits/s
Max. Download Speed: 44.27Kbits/s

Avg. Upload Speed: 17.06Kbits/s
Max. Upload Speed: 24.4Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[DazBrahz]

My complaint on Hellopeter got the standard "bring your handset in for a check to your nearest vodacare centre" response.

[grapjas]

It was almost useable over the weekend (only had the occasional time out).
But today everything seems to be back to normal. All the pages I try and browse to time out.

[odegos]

In JHB at the moment - browsing working with no problems, a bit slow though.

[assagai]

totally unusable today, all pages time out (including speedtest)

So what did vodacom do? "Upgrade" the link so that they could take on more subscribers and kill the service again?

Time to cancel my contract - this isn't a business service at all, just a waste of time and money and a source of stress that i definitely don't need, thanks for nothing vodacom.

[grapjas]

totally unusable today, all pages time out (including speedtest)

So what did vodacom do? "Upgrade" the link so that they could take on more subscribers and kill the service again?

Time to cancel my contract - this isn't a business service at all, just a waste of time and money and a source of stress that i definitely don't need, thanks for nothing vodacom.

I'm also looking at cancelling my contract.
It really isn’t worth it.

Vodacom not acknowledging the problem isn't helping at all.
And just saying that they are aware of the problem and working on it is totally unacceptable.
Pathetic service from Vodacom.

[brucem]

+1 for this.... my BB is also unusable today :( :( :confused:

[assagai]

Funny how mybb posted the news of vodacom's blackberry "upgrade" as front page article, but hundreds of paying subscribers who receive no service go unnoticed.

[ID_10_T]

Speedtest time out!!!!!!!!

[brucem]

Speedtest timeout for me too! VodacomData - u out there??? What's going on?

[grapjas]

Speedtest time out!!!!!!!!

Same here

[Astound]

The Blackberry Internet Service from Vodacom is currently not being served, at least not on my device with full GPRS signal.

Message says, "Unable to connect to the Internet, please try again later.
If the problem persists please contact your service provider" which happens to be Vodacom in my case.

Anyone else experiencing this too?

Contacting the service provider is a waste of time as they are not willing to acknowledge a fault.

If anyone else is also experiencing loss of Internet connectivity then this is not an isolated instance :o

This is quite pathetic, and I am constraining myself in my choice of words, this is after all a public forum :o

[assagai]

Same error, cannot connect to server.

[Astound]

Same error, cannot connect to server.

Here is the proof:

BIS not being served! (http://mybroadband.co.za/photos/showphoto.php/photo/12646/ppuser/77221)

[skateboardt]

this **** is getting ridiculous... VC sux ass
speedtest time outs, pages not loading, IM messages delayed wtf?? :(

[grapjas]

I'm having the same issue.
Trying to open gmail just hangs with a status of requesting.
Totally unusable today.

[Astound]

BIS is dead, my signal indicator shows gprs in lowercase letters on my BB8520 which means BIS is _not_ active :mad:

Will be posting a photo and if I can a video to show the attempts to connect and error msg shortly.

[Ockie]

Have you tried switching your mobile connection off and back on to let it reregister?

[Astound]

Have you tried switching your mobile connection off and back on to let it reregister?

Ok, just did that, still no BIS, have shutdown, pulled the battery, reinserted and booted back up again, signal indicator in following order:

SOS <-- enter Pin code
GSM
gprs requesting
edge
gprs

No GPRS, no EDGE

So no BIS service.

Thanks for the suggestion/help ;)

PS I am in the CPT Waterfront, anyone else have same problem?

[Ockie]

Might be a regional problem then. I am in Joburg and mine is working. Have you contacted 082155 and informed them about the problem?

[Ockie]

Astound, Please PM me ure cell number.

[Astound]

Astound, Please PM me ure cell number.

Just did, from the other thread :D

[Ockie]

*headspinning* getting confused as to what thread to follow hehe.

Thank you...i recieved it....will come back to you.

[Astound]

*headspinning* getting confused as to what thread to follow hehe.

Thank you...i recieved it....will come back to you.

Have call 082155 and discovered my BIS has been de-activated since 00h30 last night, but I received mails till 6h09 this morning, am currently online with 082155 and they are trying to sort as I am typing this.

My BIS is active but according to them I am not registered :confused:

Anyway, am on hold at the moment, let's see how this pans out.

Thanks ocleroux, are you sure my Blackberry has not been blacklisted? :D

[Ockie]

I had a look on your number and I can see the BIS service on our number on my system, but put in a query to see if the service is actually provisioned properly on your line. If you get a update before I do, please post here.

[Oomtas]

Have call 082155 and discovered my BIS has been de-activated since 00h30 last night, but I received mails till 6h09 this morning, am currently online with 082155 and they are trying to sort as I am typing this.

My BIS is active but according to them I am not registered :confused:

Anyway, am on hold at the moment, let's see how this pans out.

Thanks ocleroux, are you sure my Blackberry has not been blacklisted? :D



WoW you must feel like an ass not even having the service active and complaining the entire morning.:rolleyes:

[Ockie]

@ Astound....please note that I have found out that the BB APN is not reflecting on your number. Please ask 082155 if they can provision that for you as I can not do it on my side. Please post the outcome here.

[Astound]

I had a look on your number and I can see the BIS service on our number on my system, but put in a query to see if the service is actually provisioned properly on your line. If you get a update before I do, please post here.

OK, my phone is new, just received it two weeks ago on a handset upgrade/migration, with Weekender Plus option, BIS included.

Called 082155 on receipt of the handset to activate BIS which was duly done and it was great initially, but of experienced the degradation of the service thereafter.

As the new month is imminent, I like this word, the BIS activated earlier has been deactivated as of 00h30 last night and will be re-activated tomorrow for the new billing cycle or so I was just told, which explains my dead BIS service today.

May affect other new Blackberry adoptors so may as well carve all of this in stone here for their benefit should they find the same issue.

Will have to be patient until my new BIS service is re-surrected again ;)

Thanks for you efforts ocleroux :D

[Ockie]

Ahhhh I see now what happened. Did not realize you had BIS active before. Checked the system notes on the system and basically what happened is when you did the upgrade, the deal that you took has BIS included, but this uses a different service code as apposed to the normal BIS service u already had active before the upgrade. The system therefore had to de-activate the normal BIS service and set the activation for the new BIS serivice that is included in the deal that you took with your upgrade. Now it makes sense :-)

[Astound]

WoW you must feel like an ass not even having the service active and complaining the entire morning.:rolleyes:

Not really, especially since I had an _active_ service which had been de-activated without my being informed.

Would you not find it strange if your activated service just stopped without warning?

Have one on me, oomtas, cheers :rolleyes:

[Ockie]

Now now....play nice you guys :-)

Most service consultants would not have known this would happen. The changeover was done in the background by the system. I also would not have foreseen this. We are only human. :-)

[Astound]

Now now....play nice you guys :-)

Most service consultants would not have known this would happen. The changeover was done in the background by the system. I also would not have foreseen this. We are only human. :-)

Hey, I don't mind anyone taking a dig and fancying their chances, but never enter a battle of wits unarmed, maybe stick to the oomtas, oblivion is a safe place :D

[Ockie]

Will you post here when your BIS comes on Astound?

[Astound]

Will you post here when your BIS comes on Astound?

Was promised to be activated at midnight tonight, but will report tomorrow morning, as I do need my beauty sleep :D

[Ockie]

LOL ok. Will check back here tomorrow to see if you up and running. And god help you if you post about slow speeds once it is back up. I will deactivate your BIS again so quickly ure head will spin hehe (kidding)

[assagai]

I see astound had a separate issue, nevertheless speeds continue to be very poor.
I've been unable to use satnav today, web browsing is possible but very slow.

Do we really have to go through this complain/vc denial thing again?

It's such a waste of energy.

Speeds after hours:
Sep 30 02:25:41

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 298.49Kbits/s
Max. Download Speed: 326.91Kbits/s

Avg. Upload Speed: 61.63Kbits/s
Max. Upload Speed: 99.4Kbits/s


Speeds now:

Sep 30 14:06:37

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 6.03Kbits/s
Max. Download Speed: 7.85Kbits/s

Avg. Upload Speed: 1.4Kbits/s
Max. Upload Speed: 7.13Kbits/s

come on now vodacom, sort this out or give me my hard-earned money back!

[Astound]

LOL ok. Will check back here tomorrow to see if you up and running. And god help you if you post about slow speeds once it is back up. I will deactivate your BIS again so quickly ure head will spin hehe (kidding)

Ooo errrr, I have been silenced but assegai does not sound happy, will report my findings tomorrow morning.

[Ockie]

OK, I deleted my speedtest thing as it was giving me crap and reinstalled. Here are my results in Midrand Johannesburg on my Blackberry 8310.

Sep 30 14:31:02

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 174.65Kbits/s
Max. Download Speed: 174.65Kbits/s

Avg. Upload Speed: 14.03Kbits/s
Max. Upload Speed: 27.33Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry from Vodacom - let your email find you!

[Ockie]

PS: Tested my SatNav also by searching a address and loading the maps and it seems to be ok.

[grapjas]

I see astound had a separate issue, nevertheless speeds continue to be very poor.
I've been unable to use satnav today, web browsing is possible but very slow.

Do we really have to go through this complain/vc denial thing again?

It's such a waste of energy.

Speeds after hours:
Sep 30 02:25:41

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 298.49Kbits/s
Max. Download Speed: 326.91Kbits/s

Avg. Upload Speed: 61.63Kbits/s
Max. Upload Speed: 99.4Kbits/s


Speeds now:

Sep 30 14:06:37

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 6.03Kbits/s
Max. Download Speed: 7.85Kbits/s

Avg. Upload Speed: 1.4Kbits/s
Max. Upload Speed: 7.13Kbits/s

come on now vodacom, sort this out or give me my hard-earned money back!

Looks like its going to be the denial thing again.
Why cant anybody from Vodacom atleast say that yes they have a problem but they are looking at it or no they don't so everybody with issues must have their phones checked out.

I think all allot of us are asking for is some official coms from Vodacom.

When Vodacom supposedly double their capacity a few months back their was an article about it and everything.
Dodging difficult issues are no way to resolve them.

[ID_10_T]

I would not say we are back to normal

Sep 30 15:32:50

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 9.06Kbits/s
Max. Download Speed: 9.06Kbits/s

Avg. Upload Speed: 5.6Kbits/s
Max. Upload Speed: 18.07Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry from Vodacom - let your email find you!

[grapjas]

I also downloaded the speedtest again.
Instead of getting 0 Kbits download it jumped to this.

Sep 30 19:59:07

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 1.21Kbits/s
Max. Download Speed: 1.21Kbits/s

Avg. Upload Speed: 7.37Kbits/s
Max. Upload Speed: 61.65Kbits/s

This is with full signal saying 3G.
Pretty pathetic really.

[assagai]

it's all over the place, i briefly got around 200kbps - lasted a few minutes, then went back to the single digit speeds.

[Antonf]

Why would anyone go for BB?

[grapjas]

Why would anyone go for BB?

Don't think it's BB in general.
It should be a great service. And on another network for now at least it seems to be.
It's just the Vodacom BB that is way over subscribed.

[skateboardt]

just did a speedtest.... the results speak for themselves

Oct 01 08:59:55

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 7.68Kbits/s
Max. Download Speed: 11.08Kbits/s

Avg. Upload Speed: 3.11Kbits/s
Max. Upload Speed: 7.0Kbits/s

[Astound]

Will you post here when your BIS comes on Astound?

@ ocleroux - My BIS seems to be re-activated, showing GPRS in caps this morning however I have not received any mail on my BB but have on my PC for the same account.

I can send emails though and I can access the Internet now again.

Have contacted 082155 went through the options for Blackberry assistance, but was then told, "Due to unforseen circumstances, our call center is unavailable" :(

Now what to make of _this_ response from VC support?

Anyone else getting the same message as quoted above?

Have gone to my settings and registered on the Wireless network and received the response from Blackberry, which says, "Your handheld has been registered with the wireless network" , but still no new emails.

So something is still broken on my setup and something is definitely broken with the call centre.

Since this is the Blackberry Speed test forum, to add value, here is my speed test:

Oct 01 09:43:59

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 113875.0Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 9.86Kbits/s
Max. Upload Speed: 34.15Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[Astound]

Still not able to receive emails but can send, new speed test:

Oct 01 10:11:27

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 163.22Kbits/s
Max. Download Speed: 163.22Kbits/s

Avg. Upload Speed: 7.39Kbits/s
Max. Upload Speed: 36.68Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

Seems to be way more snappier than ever before :D

Still find the VC Call Centre unavailable due to unforseen circumstances though :(

[Ockie]

@ VodacomData....please throttle Astounds speed...he is getting way too much speed on that Blackberry of his :D

[Ockie]

Just sent me a test email about 15 mintues ago...have not come through. General problem perhaps?

[Astound]

@ VodacomData....please throttle Astounds speed...he is getting way too much speed on that Blackberry of his :D

Noooo, don't it is fine just the way it is :D

Don't know why I cannot receive mails though, can send fine.

See there are problems getting hold of the call centre according to Vodacomdata atm :erm:

[Ockie]

It just came through...never mind.

[Ockie]

@ Astound....provisioning of the back-end has been completed.Mail should be coming through in +-10 mins

[Astound]

@ Astound....provisioning of the back-end has been completed.Mail should be coming through in +-10 mins

@ ocleroux ... still no incoming emails, and call centre still not accepting calls on 082155, not available.

[Ockie]

Please take battery out, leave it out for 30 seconds and reboot the phone. Please revert back with the outcome.

[Astound]

Please take battery out, leave it out for 30 seconds and reboot the phone. Please revert back with the outcome.

Did what you said, pulled battery, waited 2mins, replaced battery rebooted, can send but still cannot receive new emails.

Sent the following email from my Blackberry and received via my PC but not on the Blackberry:

Oct 01 12:40:28

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 27.35Kbits/s
Max. Download Speed: 47.15Kbits/s

Avg. Upload Speed: 7.02Kbits/s
Max. Upload Speed: 29.95Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

Thanks for your input ocleroux :D

[Ockie]

Depending on how your PC email client is set up, when the PC downloads the email it is normally no longer available on the mail server for your blackberry to pull it. Somtimes you can change the settings in your email client to leave emails on the server once it has downloaded the email, so then it will go through to your blackberry aswell. What email u using? Pop?

[Astound]

Depending on how your PC email client is set up, when the PC downloads the email it is normally no longer available on the mail server for your blackberry to pull it. Somtimes you can change the settings in your email client to leave emails on the server once it has downloaded the email, so then it will go through to your blackberry aswell. What email u using? Pop?

I have taken up Vodacomdata's offer of assistance in the new thread he just opened, yep, keep copy on server is active, using POP3, have also setup a test account only accessed by the Blackberry to ensure elimination of read mail not being pushed.

I dont get the test messages to this account on the Blackberry and am not popping them at all either.

Refer the 111 / 155 thread by Vodacomdata.

Once again thanks :D

[Ockie]

Oct 01 14:24:45

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier (EDGE)
Avg. Download Speed: 74.62Kbits/s
Max. Download Speed: 74.62Kbits/s

Avg. Upload Speed: 7.98Kbits/s
Max. Upload Speed: 51.65Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry from Vodacom - let your email find you!

[grapjas]

Thats a half decent speed ocleroux.
For a second i thought maybe my phone is dodgy after getting this.

Oct 01 14:27:11

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 4.44Kbits/s
Max. Download Speed: 4.44Kbits/s

Avg. Upload Speed: 0.78Kbits/s
Max. Upload Speed: 0.78Kbits/s

But then I asked 3 other people in the office to try and they all more or less got the same.

[Ockie]

Now I feel guilty.:erm:

[brucem]

Has there been any sort of update? Still getting unusable speed during business hours....

[w1tw0lf]

think the weather has an effect on my speedtest :confused:

Connection Type: Carrier
Avg. Download Speed: 210.36Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 3.14Kbits/s
Max. Upload Speed: 75.64Kbits/s
:confused:

here is an screenshot (http://i635.photobucket.com/albums/uu79/w1tw0lf/speedtest.jpg)

[Astound]

It seems to be much better now:

Oct 07 21:22:50

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 113875.0Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 4.34Kbits/s
Max. Upload Speed: 27.74Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

Sent via my BlackBerry

[Astound]

Oct 07 22:38:41

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 35.44Kbits/s
Max. Download Speed: 44.15Kbits/s

Avg. Upload Speed: 6.72Kbits/s
Max. Upload Speed: 37.17Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[Vlad_M]

Lol, also getting these silly fluctuations. Point is, when browsing on 3G, it's unbelievably slow. Therefore sustained speeds are pathetic. Luckily this is not my primary phone.

[assagai]

i find performance very erratic, sometimes fine, mostly slow, especially during work hours.
Like Vlad says, the real world experience of browsing on 3g is pretty poor, most of the time.

[grapjas]

My daily (working days only) speedtests for the last week and a bit.

Sep 30 19:59:07
Avg. Download Speed: 1.21Kbits/s
Max. Download Speed: 1.21Kbits/s

Oct 01 09:08:04
Avg. Download Speed: 4.92Kbits/s
Max. Download Speed: 25.09Kbits/s

Oct 01 14:27:11
Avg. Download Speed: 4.44Kbits/s
Max. Download Speed: 4.44Kbits/s

Oct 02 13:27:36
Avg. Download Speed: 13.91Kbits/s
Max. Download Speed: 13.91Kbits/s

Oct 05 13:39:54
Avg. Download Speed: 10.19Kbits/s
Max. Download Speed: 10.19Kbits/s

Oct 06 16:49:36
Avg. Download Speed: 3.91Kbits/s
Max. Download Speed: 3.91Kbits/s

Oct 07 14:19:40
Avg. Download Speed: 5.66Kbits/s
Max. Download Speed: 5.66Kbits/s

Oct 08 07:07:30
Avg. Download Speed: 15.86Kbits/s
Max. Download Speed: 115.02Kbits/s

[bwana]

I've been trying to download an app off Blackberry's own servers and it keeps bombing out.

Pathetic really.

[SoTrue]

I think it is immoral from Vodacom to sell a single Blackberry contract (at least at the current subscription rate) until they have restored the browsing/download services to acceptable levels. They should also reduce current BB contract rates.

Has anyone complained to ICASA yet?

[Astound]

Best way to document the speed issues is to post your speed tests here.

Performance seems to be hit and miss as can be seen by other BB users on the 8520 Tips & Tricks thread (http://mybroadband.co.za/vb/showthread.php?t=191379&page=2).

One of the comments compares phone to phone comparisons between the VC and MTN networks by loading the same pages simultaneously and MTN pips VC everytime :eek:

Email seems to be fine though :confused:

Here is my latest speed test:

Oct 08 12:41:50

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 8.05Kbits/s
Max. Download Speed: 8.05Kbits/s

Avg. Upload Speed: 2.9Kbits/s
Max. Upload Speed: 27.24Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[SoTrue]

I agree that the VC/Blackberry e-mail service works well.

Oct 09 09:00:31

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 9.1Kbits/s
Max. Download Speed: 9.1Kbits/s

Avg. Upload Speed: 4.91Kbits/s
Max. Upload Speed: 26.24Kbits/s

So this is slower than old 9 600 bps dialup. Real Third World (make that Fourth World) stuff.

[RandomGRK]

This is actually one of my fastest speeds. Usually I get about 5Kbit/s. Any word from VD when they might sort this out?

Oct 09 18:25:53

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 15.69Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 6.18Kbits/s
Max. Upload Speed: 39.09Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry from Vodacom - let your email find you!

[AntiThesis]

Oct 09 18:22:53

Here are the Speed test results for my Blackberry:

Connection Type: Carrier
Ave. Download Speed: 9.11Kbits/s
Max. Download Speed: 30.83Kbits/s

Ave. Upload Speed: 6.65Kbits/s
Max. Upload Speed: 39.96Kbits/s

Not exactly shunting along... works well for email though and fortunately I have wifi lurking if I really need to grab something.

[Astound]

There is no Blackberry Speed test thread under the MTN forum.

It appears that there is no need for such a thread to exist as nearly every comment on MTN BIS seems to be positive especially since MTN doubled capacity to RIM on Wednesday, according to comments there.

So what is the excuse for the really poor performance we have been receiving from the VC BIS?

I must admit that emails comes through quite quickly but on device browsing can be likened to watching paint dry.

I have posted numerous speed tests which indicate fluctuations in performance, mostly poor and many others concurr with their speed tests posted.

How long is this going to take to resolve?

More importantly, what are the options available to us who have subscribed to this service in good faith, only to get this, now becoming notoriously poor service from VC?

Surely this cannot continue, even if the BIS service is reasonably priced for what is purports to provide.

Payment is exacted for the service with _good_ money, we are not crumpling the notes, or throwing in monopoly money or subsituting gutter bolt washers for coins.

So what have we as consumers done to deserve such poor service from VC BIS?

Do we really deserve this?

Oh, this is not isolated incident by any means, disenchantment of new Blackberry 8520 users on VC BIS is unprecendented :mad:

The _only_ people who are positive about the BB 8520 are MTN subscribers :eek:

This seems to rule out the BB 8520 as a bad device even if it is only GPRS/EDGE capable.

This is actually coming across now as being a rip-off, promising unlimited Internet etc (have you seen the adverts?) but not delivering on the promises :erm:

Quite annoying :(

[Astound]

Ooops, forgot to post my Speed test result:

Oct 09 22:33:08

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 13.16Kbits/s
Max. Download Speed: 65.97Kbits/s

Avg. Upload Speed: 5.97Kbits/s
Max. Upload Speed: 32.61Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[Astound]

... and more of the same:

Oct 09 23:01:23

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 7.24Kbits/s
Max. Download Speed: 7.95Kbits/s

Avg. Upload Speed: 9.54Kbits/s
Max. Upload Speed: 17.48Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[802.3z]

Change to MTN dude

MTN BISBES

Speedtest results this morning

Download speed is: 382.48 kbit/s
Max Speed is:16347.5 kbits/s

Upload speed is: 26.34 kbit/s
Max Speed is:51.09 kbit/s

[Astound]

Change to MTN dude

MTN BISBES

Speedtest results this morning

Download speed is: 382.48 kbit/s
Max Speed is:16347.5 kbits/s

Upload speed is: 26.34 kbit/s
Max Speed is:51.09 kbit/s

Thanks for posting your speed test results from MTN in the VC Speed tests forum, (3G, EDGE or GPRS?) as it really affords us VC victims an opportunity to compare apples with apples and exposes the poor service we are receiving for our good Cash.

Unfortunately, it is not as easy as just moving to MTN, I have a contract in place with VC for 24 months which will attract cancellation fees etc should I wish to terminate it early.

My question would be a simple one, surely the contract is a two way street?

If VC is delivering such a poor service are they not guilty of breach of contract?

I do understand that no network provider will/can ever provide 100% uptime/throughput but one can safely say that the _poor_ VC BIS service is the norm rather than the exception, borne out by many forum speed test posts.

I also understand that VodacomData does do a stirling job in addressing individual forumites queries.

However, I am find this poor service wherever I travel within the City of Cape Town, ie. Northern Suburbs to Atlantic seaboard daily and Southern Suburbs over week-ends as well.

My colleagues using MTN BIS initially had some issues but not anything like what I am experiencing now.

Granted, emails are pumped through quite quickly, but online browsing is really pathetic.

Please indicate whether your speed tests are via 3G, EDGE, or GPRS as this will certainly clarify speed performance differences experienced.

I have at times, few and far between experienced quite snappy performances and have posted those results here as well, but sadly these are now becoming consistently worse.

[802.3z]

Speed test are via 3G, on a Blackberry Bold. Even on EDGE you should be expecting a decent service (ie download > 200 kbps)

The bottleneck is with the international links to RIM. You will experience a poor download speeds, irrespective of where you are in the country.

[Astound]

Speed test are via 3G, on a Blackberry Bold. Even on EDGE you should be expecting a decent service (ie download > 200 kbps)

The bottleneck is with the international links to RIM. You will experience a poor download speeds, irrespective of where you are in the country.

I understand that _everything_ comes via RIM, compression is applied etc.

However, it seems that MTN are not currently affected by these anomolies, just using your speed tests and other MTN BIS commentary as examples.

Sub 200kbps seems reasonable for EDGE/GPRS but we are experiencing between 7kbps -13kbps downloads, really sub 20kbps :mad:

While that may be fine for text based emails that is the "watching paint dry" syndrome when attempting to browse :rolleyes:

[Astound]

Latest speed test, which explains why I am getting _unlimited_ viewing of a whitescreen, with a blue progress bar at the bottom, showing very little to no progress.

Note that web pages take at least five minutes to load.

Oct 10 21:57:46

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 12.56Kbits/s
Max. Download Speed: 44.77Kbits/s
Avg. Upload Speed: 5.78Kbits/s
Max. Upload Speed: 36.74Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

This is via GPRS on a Blackberry 8520 on Vodacom Blackberry Internet Service

[rurapente]

2.2kbs/s down
3.4kbs/s up.

as usual, useless rubbish. thank goodness my BB has wifi....

[Akafreakazoid]

Oct 11 18:53:23

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 104.28Kbits/s
Max. Download Speed: 272.42Kbits/s

Avg. Upload Speed: 22.24Kbits/s
Max. Upload Speed: 74.18Kbits/s

My speedtest results over the weekend.

I'll post tomorrow to compare during the week.

[AntiThesis]

Compared with a friend on mtn using the same 8520
And man it was catastrophic!

Seems to be around ten times faster! Likelihood of anything being done to solve this?

[Astound]

Oct 11 18:53:23

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 104.28Kbits/s
Max. Download Speed: 272.42Kbits/s

Avg. Upload Speed: 22.24Kbits/s
Max. Upload Speed: 74.18Kbits/s

My speedtest results over the weekend.

I'll post tomorrow to compare during the week.

^ That looks pretty decent, is this on 3G or EDGE/GPRS, MTN or VC, which province?

Here is my very latest, GPRS on VC in WC:
Oct 11 19:51:51

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 8.95Kbits/s
Max. Download Speed: 43.76Kbits/s

Avg. Upload Speed: 7.78Kbits/s
Max. Upload Speed: 25.41Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[Akafreakazoid]

^ That looks pretty decent, is this on 3G or EDGE/GPRS, MTN or VC, which province?


Here's my latest test on vodacom at 3G in the western cape.

Oct 11 21:08:27

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 5.54Kbits/s
Max. Download Speed: 15.57Kbits/s

Avg. Upload Speed: 17.35Kbits/s
Max. Upload Speed: 69.66Kbits/s

[RandomGRK]

Compared with a friend on mtn using the same 8520
And man it was catastrophic!

Seems to be around ten times faster! Likelihood of anything being done to solve this?

I complained to Vodacom via their website and I got a call back after 3 or 4 days after some backwards and forwards with email. They said they are aware of the problem and they are trying to fix it. He then started saying that RIM have something to do with the connection so I reminded him that MTN dont have the problem. He was a bit lost for words but yeah.

At least they aren't denying it.

[assagai]

I complained to Vodacom via their website and I got a call back after 3 or 4 days after some backwards and forwards with email. They said they are aware of the problem and they are trying to fix it. He then started saying that RIM have something to do with the connection so I reminded him that MTN dont have the problem. He was a bit lost for words but yeah.

At least they aren't denying it.

congrats on getting feedback from vodacom. a public statement would be nice.

[Astound]

Here's my latest test on vodacom at 3G in the western cape.

Oct 11 21:08:27

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 5.54Kbits/s
Max. Download Speed: 15.57Kbits/s

Avg. Upload Speed: 17.35Kbits/s
Max. Upload Speed: 69.66Kbits/s

Ouch!!! Did you drop to this ^ on 3G nogal from what you posted earlier:
Connection Type: Carrier
Avg. Download Speed: 104.28Kbits/s
Max. Download Speed: 272.42Kbits/s

Avg. Upload Speed: 22.24Kbits/s
Max. Upload Speed: 74.18Kbits/s

Hectic, that puts you in the same boat as rest of us in WC ie., Sub 20kbps :mad:

Wonder if there is any throttling going on here, I mean how do you go from hero to zero in one foul swoop :confused:

I really hope that VC is going to take on their responsibility to provide the services they are so intent on selling to us, because those numbers on 3G = FAIL.

Yes FAIL :(

MTN subscribers do not suffer from these anomolies :rolleyes:

[SoTrue]

My speedtest results on a BB Storm, supposedly at HSDPA speed:

Oct 11 19:35:29

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 6.16Kbits/s
Max. Download Speed: 6.16Kbits/s

Avg. Upload Speed: 5.25Kbits/s
Max. Upload Speed: 20.56Kbits/s

[Akafreakazoid]

Here are my results. 3G, VC, WC.

Oct 12 08:57:25

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 4.39Kbits/s
Max. Download Speed: 4.39Kbits/s

Avg. Upload Speed: 4.98Kbits/s
Max. Upload Speed: 4.98Kbits/s

EDGE, VC, WC

Oct 12 09:04:16

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 5.58Kbits/s
Max. Download Speed: 5.58Kbits/s

Avg. Upload Speed: 6.7Kbits/s
Max. Upload Speed: 26.82Kbits/s

[w1tw0lf]

Speedtest using wap:
Oct 12 10:38:37

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 519.36Kbits/s
Max. Download Speed: 520.37Kbits/s

Avg. Upload Speed: 56.05Kbits/s
Max. Upload Speed: 123.76Kbits/s

Speedtest using bb network:
Oct 12 10:43:31

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 61.88Kbits/s
Max. Download Speed: 61.88Kbits/s

Avg. Upload Speed: 4.27Kbits/s
Max. Upload Speed: 88.49Kbits/s

on blackberry tour that supose to have hsdpa and hsupa

[phiber]

I think Vodacom is just taking the "lets ignore everyone and hope they go away" approach.

[Astound]

Good evening, or maybe it is'nt :o

Here is why:

Oct 12 19:46:54

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 8.1Kbits/s
Max. Download Speed: 37.85Kbits/s

Avg. Upload Speed: 2.34Kbits/s
Max. Upload Speed: 4.03Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

Which is why I, "Say NO to Blackberry 8520 on Vodacom Blackberry Internet Service"

Please VC, let me change the NO to YES, pretty please :o

[Superhero]

I got my Blackberry 8520 this weekend from Vodacom.

ABSOLUTELY SHOCKED at how S.L.O.W. it is compared to what I experienced on MTN.

Staff at Vodacom 155 call center known only 2 solutions to "fix the slow BIS problem".
1) Please dial *111# to re-register for BIS
2) Hard boot the phone by taking out the battery while the phone is on.

No use phoning them for help. I would recommend that if you are with Vodacom you DON'T get a Blackberry. I hate Vodacom I hate Vodacom I hate Vodacom BIS (Blackberry Internet Service) - I want to use the words Vodacom and SLOW and Blackberry Curve 8520 and Vodacom Contract and pathetic service from Vodacom and Vodacom is the slowest network on earth when it comes to browsing on BIS with Blackberry as often as I can on the internet because I want Google to scan these messages and whenever a new customer search for reviews on a Blackberry cellphone in South Africa, I hope these threads come up first, together with all the lovely complaints on HelloPeter before they actually get to the reviews.

People must know how pathetic it is to own a Blackberry with BIS and be tied into a contract with Vodacom with a call center that has no clue and a company that won't acknowledge that they're offering a non-working service and then have the cheek to launch a massive marketing campaign where they offer the phone for cheap to everyone, while they can't even service their existing customers.

I'm also posting as many positive messages on the net as I can for MTN and Blackberry with BIS. Because Blackberry phones are amazing on MTN with BIS - it's like a dream to use them on MTN!!!!!!! I love MTN I love MTN!

I'm going to pay for Google AdWords for 1 week so that my link will come up on top of Google searches in SA for Blackberry BIS on Vodacom and I'm going to tell the world, everyone that clicks on the link, about the poor service we getting and I'll recommend and link to wonderful specials for Blackberries on MTNdirect.co.za. I have a couple of Google Adword vouchers that I got in the newspaper so I'll get at least 1000 clicks out of them - so on a R149 contract Vodacom will hopefully loose out on R149000 per month and hopefully that money will all go to MTN!!!!!!!!!!!!!!!!! Screw you Vodacom!

[Astound]

I got my Blackberry 8520 this weekend from Vodacom.

ABSOLUTELY SHOCKED at how S.L.O.W. it is compared to what I experienced on MTN.

Staff at Vodacom 155 call center known only 2 solutions to "fix the slow BIS problem".
1) Please dial *111# to re-register for BIS
2) Hard boot the phone by taking out the battery while the phone is on.

No use phoning them for help. I would recommend that if you are with Vodacom you DON'T get a Blackberry. I hate Vodacom I hate Vodacom I hate Vodacom BIS (Blackberry Internet Service) - I want to use the words Vodacom and SLOW and Blackberry Curve 8520 and Vodacom Contract and pathetic service from Vodacom and Vodacom is the slowest network on earth when it comes to browsing on BIS with Blackberry as often as I can on the internet because I want Google to scan these messages and whenever a new customer search for reviews on a Blackberry cellphone in South Africa, I hope these threads come up first, together with all the lovely complaints on HelloPeter before they actually get to the reviews.

People must know how pathetic it is to own a Blackberry with BIS and be tied into a contract with Vodacom with a call center that has no clue and a company that won't acknowledge that they're offering a non-working service and then have the cheek to launch a massive marketing campaign where they offer the phone for cheap to everyone, while they can't even service their existing customers.

I'm also posting as many positive messages on the net as I can for MTN and Blackberry with BIS. Because Blackberry phones are amazing on MTN with BIS - it's like a dream to use them on MTN!!!!!!! I love MTN I love MTN!

I'm going to pay for Google AdWords for 1 week so that my link will come up on top of Google searches in SA for Blackberry BIS on Vodacom and I'm going to tell the world, everyone that clicks on the link, about the poor service we getting and I'll recommend and link to wonderful specials for Blackberries on MTNdirect.co.za. I have a couple of Google Adword vouchers that I got in the newspaper so I'll get at least 1000 clicks out of them - so on a R149 contract Vodacom will hopefully loose out on R149000 per month and hopefully that money will all go to MTN!!!!!!!!!!!!!!!!! Screw you Vodacom!

I feel your pain, I understand what you are going through, how, because I am experiencing the exact same thing.

More importantly, we are not alone, as is evident in the activity on the forum of others like us bemoaning the choice of using the crippled BIS from VC.

I cannot and will not endorse Vodacom BIS because it is truly pathetic to rip your paying clients off in this way.

[grapjas]

Read this post in the MTN section.


MTN BIS is flying today. At around 10am I downloaded a 21MB file at an average 61KB/s (488kbit/s). Very quick for mid morning.

Must be nice to have Blackberry that actually works.

[jannievdberg]

My BB8520 on EDGE results are as follow:

Oct 13 12:38:53

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 6.34Kbits/s
Max. Download Speed: 108.97Kbits/s

Avg. Upload Speed: 8.33Kbits/s
Max. Upload Speed: 26.28Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry from Vodacom - let your email find you!


Oct 13 12:41:16

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 15.27Kbits/s
Max. Download Speed: 108.97Kbits/s

Avg. Upload Speed: 2.68Kbits/s
Max. Upload Speed: 34.84Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry from Vodacom - let your email find you!

Eish.....

[Superhero]

I've just typed a nice complaint on Hello Peter. Let's all complain and post speed tests on Hello Peter as well as on MyBroadband.

I see the PR people on Hello Peter is trying to be very politically correct. But, they always reply to each complain about slow BIS on Hello Peter with the following irritating line:

"In order for us to assist you, you need to provide us with your email address as we need more information for escalation".

When you write your complaint, please type in the complaint that it's not neccesary for them to get more info from you as you're merely stating that they're BIS service is VERY slow. I linked to this forum in my post so hopefully EVERYONE will see this. I also pointed out that there's a thread on MyBroadband where MTNers are raving about their lightning fast speeds.

Tell them you don't want to "enter into an email conversation to get more info to escalate" type scenario - we just want them to fix it - there's nothing to talk about, and much to do about.

[AntiThesis]

Link to your HP complaint?

I don't really see a problem with supplying an email address.

[Superhero]

http://www.hellopeter.com/vodacom-complaint-[330925]

[xlungu]

I also fell for the Vodacom Blackberry 8520 Scam.
Been doing speed tests and it ranges between 1.02Kbits/s to 12.71Kbits/s for download speed and 4.07Kbits/s to 4.29Kbits/s for upload.
Does anyone know if I will be able to put my contract MTN sim card into my BB and just have MTN BIS activated? Is the Vodacom Issued Blackberry 8520 network locked?

[assagai]

afaik vc bbs are not locked.

[assagai]

Also logged a complaint (more of a rant) on hellopeter

http://www.hellopeter.com/vodacom-complaint-%5B331015%5D

[xlungu]

afaik vc bbs are not locked.

Thanx! Gonna see what i can do with MTN then.
I also hellopeterd Vodacom BIS!

[RandomGRK]

Also logged a complaint even though they already contacted me after I complained directly to them and they even admitted there is a problem.

[odegos]

Oct 14 02:04:59 Durban

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 150.9Kbits/s
Max. Download Speed: 162.52Kbits/s

Avg. Upload Speed: 30.76Kbits/s
Max. Upload Speed: 36.48Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[Akafreakazoid]

Here is my speedtest results from a storm before 5am on VC on 3G in the WC.

Oct 14 04:58:29

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 413.75Kbits/s
Max. Download Speed: 413.75Kbits/s

Avg. Upload Speed: 70.8Kbits/s
Max. Upload Speed: 81.2Kbits/s

I will try and get a reading at 5pm.

[southafricanrob]

I fell even worse than most - I went for the Bold as I thought the 3G would speed things up - When 3G's on I cant even make or receive calls and my old beat up nokia had way faster browsing on GPRS.....I just emailed RIM telling them that Vodacom is seriously letting them down - I frikkin hate my Bold which I shouldn't be....

On a separate note, anyone else narked by the fact that AppWorld isn't supported here. When I signed up for mine I was told yes, 1000's of apps and it syncs beautifully with a mac....what a crock of ****.....

...and I just ported from MTN to vodacom for the 1st time as I thought they were better.....aaaaish

[Superhero]

Very good idea to email RIM and inform them southafricanrob! I'm going to do the same right now!

We should all complain everywhere we can.

[VodacomData]

Hi

Please have a look at the STICKY

http://mybroadband.co.za/vb/showpost.php?p=3237064&postcount=384

Regards
VodacomData

[assagai]

Hi

Please have a look at the STICKY

http://mybroadband.co.za/vb/showpost.php?p=3237064&postcount=384

Regards
VodacomData

Well hallelujah, a response. Albeit late and a tad misleading... a RESPONSE.
congrats on a RESPONSE.

[rurapente]

aaah nice. wait for it to be BROKEN FOR 6 MONTHS. then wake-up and check capacity and act on it.

Typical.

[Astound]

Hi

Please have a look at the STICKY

http://mybroadband.co.za/vb/showpost.php?p=3237064&postcount=384

Regards
VodacomData

Thanks for the update, there is light at the end of the tunnel.

Ten days to go for a hopefully more richer Blackberry Internet Experience once the Network upgrade has been finalised.

Looking forward to the day, so that I can change my signature appropriately.

Till then, hmmm vasbyt?

Oct 14 15:46:11

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 4.49Kbits/s
Max. Download Speed: 4.49Kbits/s

Avg. Upload Speed: 1.13Kbits/s
Max. Upload Speed: 4.37Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[odegos]

The evnings are a lot better, can't use the BB browser at all during the day. Happy to hear that things would be a bit faster soon. How about gtting BIS servers here in SA? Atleast local browsing will be faster.



Oct 14 19:36:20

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 177.23Kbits/s
Max. Download Speed: 177.23Kbits/s

Avg. Upload Speed: 9.73Kbits/s
Max. Upload Speed: 34.08Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[Astound]

You must be on 3G because my Speed test is via GPRS in WC:

Oct 14 21:32:07

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 5.56Kbits/s
Max. Download Speed: 5.56Kbits/s

Avg. Upload Speed: 8.06Kbits/s
Max. Upload Speed: 31.05Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[xlungu]

I hope the vc upgrade makes it worthwhile having their bb! If only they woke up earlier they wouldnt have so many irritated customers.

[VodacomData]

Have a look here

http://mybroadband.co.za/vb/showpost.php?p=3241414&postcount=404

[southafricanrob]

I heard back from Vodacom today -apparently having problems with number ported recently from MTN.

So in reading the forums today:
Telkom line to France issue
Vodacom to RIM connection issues
Porting issues

....seems to be a few to many different excuses / problems.

The guy from Vodashop yesterday told me that its totally normal for your browser to say "requesting" for ages before loading. And he says of course its slow during the day - the network is busy.

I paid top dollar for a smart business phone to do business like normal folk do - during the day.

I dont care what they say - networks are making a killing and they need to stop lying about what they offer - if they told me "look , here's a kick ass phone - we cant offer decent speeds at the moment but we'll try and get there" i'd probably still get it and not feel so ripped off. or maybe not

Also, anyone else get "requesting" on your browsers for ages before loading??????

[Ockie]

There is a problem with clients that ported from MTN to Vodacom recently yes when it comes to receiving calls. Vodacom is aware and a call has been logged with MTN as this is a routing problem. We are hoping for a very speedy resolution.

[VodacomData]

Feedback received

Good all

The problem below has been resolved.

test calls from Telkom and MTN lines have been made to 50 customers and all calls connected.

[Ockie]

Thanks VD for posting the fix :-)

[Superhero]

Vodacom phoned me today, apologised for their terrible Blackberry service and promised that they are working hard on resolving it. The VC rep couldn't give me a date for this to be resolved but at least she acknowledged that a lot of their Blackberry users are complaining and that they know it's not working... I'm happier ;-)

[assagai]

Vodacom phoned me today, apologised for their terrible Blackberry service and promised that they are working hard on resolving it. The VC rep couldn't give me a date for this to be resolved but at least she acknowledged that a lot of their Blackberry users are complaining and that they know it's not working... I'm happier ;-)

wow - you got a call - all i got was a lousy excuse on hellopeter.
too little too late, cancelling my line.

[xlungu]

I got these speed test results this morning past 3am.
It was amazing.
All apps worked so nice and fast.

Oct 16 03:30:21

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 258.93Kbits/s
Max. Download Speed: 258.93Kbits/s

Avg. Upload Speed: 50.97Kbits/s
Max. Upload Speed: 54.2Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

But now its back to the crawl again.
Hopefully these are the speeds we can expect after the BIS upgrade.

[skateboardt]

last night speedtest...

Oct 15 20:40:16

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 3.05Kbits/s
Max. Download Speed: 3.05Kbits/s

Avg. Upload Speed: 1.15Kbits/s
Max. Upload Speed: 1.15Kbits/s

[threegee]

I got these speed test results this morning past 3am.
It was amazing.
All apps worked so nice and fast.

Oct 16 03:30:21

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 258.93Kbits/s
Max. Download Speed: 258.93Kbits/s

Avg. Upload Speed: 50.97Kbits/s
Max. Upload Speed: 54.2Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

But now its back to the crawl again.
Hopefully these are the speeds we can expect after the BIS upgrade.

Testing at 3 in the morning is hardly a test, do this same test during business hours and post your results here. However that speed you got at 3am in the morning is how Blackberry "should" be performing for each and every user 24 hours a day but that's just not the case.

[Superhero]

Vodacom phoned me today and was very excited to tell me that the Blackberry service is now 100% sorted out. The guy was completely unaware of the fact that there's apparently a whole upgrade happening with regards to the link to RIM, he said "No, everyone's profiles just had to be reset." - but I still don't see any improvement. VodacomData, can you actually confirm that there is indeed an upgrade taking place? No one else knows about this???

Also, I see that they updated my hellopeter complaint and said "Problems Resolved"... You guys all still also experiencing slow browsing during the day?

Maybe I must complain again and this time make it a little more clear...

[xlungu]

They are either talking k@k or they forgot to 'reset' my profile..

Oct 16 14:59:39

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 4.97Kbits/s
Max. Download Speed: 4.97Kbits/s

Avg. Upload Speed: 2.5Kbits/s
Max. Upload Speed: 7.34Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[Superhero]

Well, what do we do now... complain again on Hello Peter? At least I got a response: http://hellopeter.com/vodacom-complaint-[330925] but it didn't really help at all. And I know that emailing customerservice@vodacom.co.za as they suggested is not going to help at all.

Any suggestions? As long as I know for sure that they're upgrading their capacity as stated on Tuesday and that it'll be better in 10 days time I'm happy to wait...but somehow only Vodacom Data knew about this...

[Ockie]

I am not exactly sure, but these might be two seperate cases. Yesterday mail & BB instant messages seemed to have been delayed. This now seems to be have been corrected now. The upgrade mentioned by VD will sort out the speed for browsing as this does not affect the delivery of mail and BB messages. E&OE :p

[assagai]

Bis still sucks on vc. The only thing that was resolved was vc's continued commitment to shafting the customer.

[Astound]

Is VC BIS really fixed?

The performance on my phone certainly does not indicate improvement, nor do my Speed test results:

Oct 16 21:40:27

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 9.33Kbits/s
Max. Download Speed: 46.17Kbits/s

Avg. Upload Speed: 3.31Kbits/s
Max. Upload Speed: 3.31Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

If this is fixed, then there must be something terribly wrong with my Blackberry 8520 handset.

Is it just me or anyone else finding similar results?

Just to test, I did one more Speed test for the sake of my sanity since they say BIS is fixed:

Oct 16 21:56:42

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 7.87Kbits/s
Max. Download Speed: 46.17Kbits/s

Avg. Upload Speed: 7.61Kbits/s
Max. Upload Speed: 34.34Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

It seems my sanity is still intact, however the one who said VC BIS is fixed needs a Speed test of a different nature :eek:

[Ockie]

I am not exactly sure, but these might be two seperate cases. Yesterday mail & BB instant messages seemed to have been delayed. This now seems to be have been corrected now. The upgrade mentioned by VD will sort out the speed for browsing as this does not affect the delivery of mail and BB messages. E&OE :p

. Two seperate issues...two seprate fixes...email and bb messages fixed....speed not fixed yet. To be fixed by the link upgrade VD told us about...date of implementation was something like the 24th of this month.

[Astound]

@ocleroux, thanks for clearing that up.

Guess when it does rain it pours, so email and messenger fell over compounding the existing bandwidth issue.

So that has been sorted then.

It can _only_ get better from this point on, surely ;)

[Akafreakazoid]

Please see link below and do the same.

http://mybroadband.co.za//vb/showthread.php?p=3249279#post3249279

[Superhero]

Nice... hopefully something will happen...

[xlungu]

Vodacom is still denying that there is a problem after the reply i got from them on Hellopeter.

This is what happend on hellopeter:

My problem as described below was not solved as the Vodacom rep says in his reply. Just another runaround from Vodacom!

I fell for the Vodacom Blackberry 8520 scam. They are advertising that you can get unlimited on device internet. The problem is that you rarely get a connection you can actualy use. Most of the time when you try to access the internet it times out or takes ages to load. I found out that vodacom is over subscribed on the BIS but wont acknowledge that there is a problem. I have friends on the MTN Blackberry Intenet Service and they have no complaints about internet on their devices.
I called Vodacom a few times they told me to take my battery out for 30 seconds and try to access the internet again. I would like to get a straight answer from Vodacom as to what the problem is and what is being planned to rectify this problem. The time for denial is over. The problem is obvious!

Hello xlungu,
Kindly be advised that we have liaised with our Advanced Data Support Desk who advised that there were problems being experienced with the Blackberry International Gateway which has since been resolved.
Should you have any further queries, please contact us via...

[Astound]

Vodacom is still denying that there is a problem after the reply i got from them on Hellopeter.

This is what happend on hellopeter:

My problem as described below was not solved as the Vodacom rep says in his reply. Just another runaround from Vodacom!

I fell for the Vodacom Blackberry 8520 scam. They are advertising that you can get unlimited on device internet. The problem is that you rarely get a connection you can actualy use. Most of the time when you try to access the internet it times out or takes ages to load. I found out that vodacom is over subscribed on the BIS but wont acknowledge that there is a problem. I have friends on the MTN Blackberry Intenet Service and they have no complaints about internet on their devices.
I called Vodacom a few times they told me to take my battery out for 30 seconds and try to access the internet again. I would like to get a straight answer from Vodacom as to what the problem is and what is being planned to rectify this problem. The time for denial is over. The problem is obvious!

Hello xlungu,
Kindly be advised that we have liaised with our Advanced Data Support Desk who advised that there were problems being experienced with the Blackberry International Gateway which has since been resolved.
Should you have any further queries, please contact us via...

Well, not sure what has been resolved, but here is my very latest Speed test result which somehow does not seem to make _resolved_ ring very true :confused:

Oct 19 21:03:59

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 8.02Kbits/s
Max. Download Speed: 173.85Kbits/s

Avg. Upload Speed: 3.92Kbits/s
Max. Upload Speed: 27.51Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

While I do understand that posting Speed tests also has an impact on VC's network, it is the only way to carve into stone exactly the type of throughput we are experiencing and have to live with.

This thread exists for exactly that reason, to document the issue.

These are time stamped and the application leaves its mark as proof.

Until I see significant improvement in usability borne out of better Speed test results, I will have to say take the _resolved_ story with a pinch of salt :erm:

So we have five more days to go to 24 October 2009 as per VCD announcement (http://mybroadband.co.za/vb/showpost.php?p=3237064&postcount=384), when we can expect bandwidth upgrades to RIM, no salt involved there at all.

[Superhero]

I've taken out a contract with MTN now, I figured that the amount of time wasted on Vodacom calls and destroying my phone's back cover after having to "hard boot" it for the 100th time as per the lovely consultants on 155, it's just not worth it.

So, Vodacom will be getting a lovely R200 per month from me for the next 24 months, sad sad sad, but unfortunately hiring a lawyer to get me out of this contract will just cost waaay too much money. And not paying it will only destroy my credit record. So Vodacom wins again - Congratulations!!!! So I've made peace with it, Vodacom will in total get R4800 from me over the next 2 years, while not providing me with any BIS service or anything. I cut the SIM card up and went to the MTN store today to get a new Blackberry on a new contract.

Needless to say, it's working like a dream on MTN and I'm loving the Blackberry experience for the first time. It's a costly lesson for me, next time I'm going to investigate much more before I sign a contract. What's sad is that in South Africa you need to research first before you decide who to sign a contract with because no one gives a damn, they're all too helpful to get you into the one-sided contract, but from there you're on your own and complaining to ICASA is a total joke. So they get away with it.

At least I managed to sell the Vodacom Blackberry to someone for R2000 so I got some of the wasted Vodacom money back at least.(I told them Vodacom Blackberry Internet is AMAZING!).

[Akafreakazoid]

I've taken out a contract with MTN now, I figured that the amount of time wasted on Vodacom calls and destroying my phone's back cover after having to "hard boot" it for the 100th time as per the lovely consultants on 155, it's just not worth it.

So, Vodacom will be getting a lovely R200 per month from me for the next 24 months, sad sad sad, but unfortunately hiring a lawyer to get me out of this contract will just cost waaay too much money. And not paying it will only destroy my credit record. So Vodacom wins again - Congratulations!!!! So I've made peace with it, Vodacom will in total get R4800 from me over the next 2 years, while not providing me with any BIS service or anything. I cut the SIM card up and went to the MTN store today to get a new Blackberry on a new contract.

Needless to say, it's working like a dream on MTN and I'm loving the Blackberry experience for the first time. It's a costly lesson for me, next time I'm going to investigate much more before I sign a contract. What's sad is that in South Africa you need to research first before you decide who to sign a contract with because no one gives a damn, they're all too helpful to get you into the one-sided contract, but from there you're on your own and complaining to ICASA is a total joke. So they get away with it.

At least I managed to sell the Vodacom Blackberry to someone for R2000 so I got some of the wasted Vodacom money back at least.(I told them Vodacom Blackberry Internet is AMAZING!).

Just a bit of info for your information. I've had contracts with mtn since february this year. I have yet to receive a statement from them. I see the payments going off my bank statements but I don't know what its for.

So the grass is not always greener on the other side. I'm also unable to check my balances via ussd as its always down and when its working it takes at least a week to update.

Calling 808 doesn't help either. I've logged numerous call all without success. Goodluck with mtn.

[rUx]

Just a bit of info for your information. I've had contracts with mtn since february this year. I have yet to receive a statement from them. I see the payments going off my bank statements but I don't know what its for.

So the grass is not always greener on the other side. I'm also unable to check my balances via ussd as its always down and when its working it takes at least a week to update.

Calling 808 doesn't help either. I've logged numerous call all without success. Goodluck with mtn.

so it sounds that you are stuck either way with getting a BlackBerry for the "amazing free internet service". Go with MTN and you dont get any support, go with Vodacom and their service is over subscribed (cant belive they still deny this absolute fact, just do one search for BlackBerry on this site to see why). So I guess right now a BlackBerry is a no go, oh man how I miss O2 now :(

luckily I checked the forums before signing my 24 month contract with Vodacom. I was about to get the Bold this week, so were two mates of mine (they were goin for the Storm). but after reading all of the reports on the crappy BIS vodacom offers, will give it a pass right now. Cant believe Vodacom can be so stupid though, they could have gained most of the BlackBerry market, but with speeds like that noboddy will renew their contract. ah well, good ol SA> ;)

[bwana]

luckily I checked the forums before signing my 24 month contract with Vodacom. I was about to get the Bold this week, so were two mates of mine (they were goin for the Storm). but after reading all of the reports on the crappy BIS vodacom offers, will give it a pass right now. Cant believe Vodacom can be so stupid though, they could have gained most of the BlackBerry market, but with speeds like that noboddy will renew their contract. ah well, good ol SA> ;)If the speeds are any indication then there is a good chance they have gained more than their fair share of the market - and we, the existing consumer, are reaping the "benefits" :mad:

I purposely haven't renewed my contract so I'm more than prepared to change to MTN if Vodacom doesn't live up to their assurances and sort this out by the end of the month - and by sort it out I mean something sustainable.

[ID_10_T]

Is my imagination or is the network a bit better than the normal no performance

I can actually open a website again

[xlungu]

It does look a little bit better. Maybe its faster because of all the customers that left vodacom. Hahahaha!

[w1tw0lf]

The speed seems to be a lot better:

Oct 20 15:55:50

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 281.25Kbits/s
Max. Download Speed: 338.51Kbits/s

Avg. Upload Speed: 11.55Kbits/s
Max. Upload Speed: 48.3Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[xlungu]

I dont think these speed tests are a true indication of the speed on the devices.
I just ran a test after seeing your results and got the followong.

Oct 20 16:46:07

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 0.0Kbits/s
Max. Download Speed: 0.0Kbits/s

Avg. Upload Speed: 1.26Kbits/s
Max. Upload Speed: 2.68Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

And i was able to access the forum on my device.. Strange.
Maybe it fluctuates alot.

[w1tw0lf]

I have a blackberry tour whichs is suppose to be HSDPA and HSUPA 7.2mbps but I never get above 1000kbps. Maybe one day I will get that right.

[rabbiddog]

I cannot comment on browsing and downloading as I just use mine for emails etc.

Here is the latest Speed test results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 113.97Kbits/s
Max. Download Speed: 113.97Kbits/s

Avg. Upload Speed: 30.0Kbits/s
Max. Upload Speed: 36.62Kbits/s

[Akafreakazoid]

Oct 20 19:25:49

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 749.17Kbits/s
Max. Download Speed: 812.69Kbits/s

Avg. Upload Speed: 30.54Kbits/s
Max. Upload Speed: 76.45Kbits/s

My latest speedtest result I don't really trust the speedtest app as I've been getting max speed results in excess of 10000kbits/s during the last few weeks while pages were timing out. But let's see how long it lasts.

[Astound]

so it sounds that you are stuck either way with getting a BlackBerry for the "amazing free internet service". Go with MTN and you dont get any support, go with Vodacom and their service is over subscribed (cant belive they still deny this absolute fact, just do one search for BlackBerry on this site to see why). So I guess right now a BlackBerry is a no go, oh man how I miss O2 now :(

luckily I checked the forums before signing my 24 month contract with Vodacom. I was about to get the Bold this week, so were two mates of mine (they were goin for the Storm). but after reading all of the reports on the crappy BIS vodacom offers, will give it a pass right now. Cant believe Vodacom can be so stupid though, they could have gained most of the BlackBerry market, but with speeds like that noboddy will renew their contract. ah well, good ol SA> ;)

The new Blackberry Bold 9700 with Trackpad is on the horizon as is the new Blackberry Storm 2, both to be offered by MTN, hopefully before Xmas.

I will know by 24 October whether I can endorse the VC BIS or not, which will be indicated by my sig which incidently is in use on every forum that I am a member of, with the appropriate link to the Speed tests thread which probably accounts for the high incidence of new hits daily.

Just an act of kindness to allow prospective Blackberry subscribers to make a more informed choice before committing to 24 months of poor service. :eek:

[fismail]

FWIW version 0.1.86 seems to be back at this link -> http://www.xtremelabs.com/assets/mobile/speedtest/speedtest.jad

For about a month until I killed the OS on my Berry , XtremeLabs had another version that allowed one to check speeds for BIS / BES / TCP and had other advanced settings.

Does anyone still have a copy of that jad file ?

[odegos]

I was with MTN - yes their BIS might be better at the moment but their billing is badly skrewed! I have had countless fights with them regarding billing issues. Secondly they don't have such an nice "vodacom4me" site experience.

Wish you all the best - I'm sticking it out till the 24th and hope for the best.

[w1tw0lf]

FWIW version 0.1.86 seems to be back at this link -> http://www.xtremelabs.com/assets/mobile/speedtest/speedtest.jad

For about a month until I killed the OS on my Berry , XtremeLabs had another version that allowed one to check speeds for BIS / BES / TCP and had other advanced settings.

Does anyone still have a copy of that jad file ?

Yes please, i also want this version to do proper testing :rolleyes:

[Akafreakazoid]

FWIW version 0.1.86 seems to be back at this link -> http://www.xtremelabs.com/assets/mobile/speedtest/speedtest.jad

For about a month until I killed the OS on my Berry , XtremeLabs had another version that allowed one to check speeds for BIS / BES / TCP and had other advanced settings.

Does anyone still have a copy of that jad file ?

+1 I had a problem connecting so I deleted it. The .186 works but I'd like .190 too.

[fismail]

For billing you can try https://active.mtn.co.za/mtnsc/


I was with MTN - yes their BIS might be better at the moment but their billing is badly skrewed! I have had countless fights with them regarding billing issues. Secondly they don't have such an nice "vodacom4me" site experience.

Wish you all the best - I'm sticking it out till the 24th and hope for the best.

[fismail]

I am looking around for it and will let you know if it is put up for download again.

I would like to know what exactly it tests when the Blackberry user base on Vodacom connects to it (what servers does it access in what countries and what part of the link does it test since there are many facets that make a browser connection work)

I have made enquiries and am waiting on answers.


+1 I had a problem connecting so I deleted it. The .186 works but I'd like .190 too.

[VodacomData]

I am looking around for it and will let you know if it is put up for download again.

I would like to know what exactly it tests when the Blackberry user base on Vodacom connects to it (what servers does it access in what countries and what part of the link does it test since there are many facets that make a browser connection work)

I have made enquiries and am waiting on answers.

Hi

i called them from my cell yesterday and none who came to the phone could answer basically the same Q`s you mentioned.

Eventually they advised that i send a mail , which i did , awaiting their feedback

Regards
VodacomData

[Astound]

Oct 22 14:48:08

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 6.13Kbits/s
Max. Download Speed: 24.89Kbits/s

Avg. Upload Speed: 11.45Kbits/s
Max. Upload Speed: 24.63Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

Getting my emails on time, but browsing is non-existent.

[Oomtas]

Ok am in CAPE TOWN and these are my results

8310



Here are the Speed test results for my Blackberry:



Connection Type: Carrier

Avg. Download Speed: 36.31Kbits/s

Max. Download Speed: 103.52Kbits/s



Avg. Upload Speed: 20.22Kbits/s

Max. Upload Speed: 21.11Kbits/s



9500



Here are the Speedtest results for my Blackberry:



Connection Type: Carrier

Avg. Download Speed: 319.71Kbits/s

Max. Download Speed: 319.71Kbits/s



Avg. Upload Speed: 16.06Kbits/s

Max. Upload Speed: 32.89Kbits/s



2nd one done from 9500



Oct 22 12:13:39



Here are the Speedtest results for my Blackberry:



Connection Type: Carrier

Avg. Download Speed: 503.87Kbits/s

Max. Download Speed: 721.38Kbits/s



Avg. Upload Speed: 30.95Kbits/s

Max. Upload Speed: 32.89Kbits/s

[SFW007]

Oct 22 15:32:21

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 259.21Kbits/s
Max. Download Speed: 468.62Kbits/s

Avg. Upload Speed: 21.82Kbits/s
Max. Upload Speed: 33.21Kbits/s

[Astound]

Those seem pretty decent, are you on MTN or VC?

Just did another test now on my 8520 and ...

Oct 22 15:50:00

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 55.67Kbits/s
Max. Download Speed: 55.67Kbits/s

Avg. Upload Speed: 16.18Kbits/s
Max. Upload Speed: 29.0Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

and am currently in VA Waterfront, Cape Town.

Oooooer, now I am really confused :confused:

What to make of this, I have _never_ seen such big numbers on my BB :erm:
Oct 22 15:53:52

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 113875.0Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 4.27Kbits/s
Max. Upload Speed: 39.16Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[SFW007]

Cape Town
Strandfontein

Oct 22 21:30:52

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 321.23Kbits/s
Max. Download Speed: 465.87Kbits/s

Avg. Upload Speed: 20.27Kbits/s
Max. Upload Speed: 39.16Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[fismail]

Time -> 22H50 on 22 October 2009

Connection Type: Carrier - Vodacom
Curve 8900 - EDGE

Avg. Download Speed: 28.68Kbits/s
Max. Download Speed: 111.42Kbits/s

Avg. Upload Speed: 11.05Kbits/s
Max. Upload Speed: 21.75Kbits/s

[SFW007]

Oct 23 07:44:00

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 379.33Kbits/s
Max. Download Speed: 379.33Kbits/s

Avg. Upload Speed: 18.35Kbits/s
Max. Upload Speed: 27.77Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry from Vodacom - let your email find you!

Oct 23 07:49:19

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 304.62Kbits/s
Max. Download Speed: 503.60Kbits/s

Avg. Upload Speed: 13.27Kbits/s
Max. Upload Speed: 29.05Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry from Vodacom - let your email find you!

[Astound]

It is with mounting excitement that I watch the seconds pass by as we are literally a few hours away from 24 October 2009 when automagically all our Network performance related issues will become a thing of the past.


It is a little confusing to find the posts related to speed tests and slow network speed posts, as it has been buried two layers deep in a sub-forum.


While one can understand the reasoning for the _burials_ the timing is unfortunate as the upgrade as promised by VodacomData is imminent.


Really looking forward to tomorrow when Network performance related (Speed) issues will be something we can refer to as the past.

I have refrained from mentioning a product or device name for fear of this thread also becoming part of the burial service rendered to VC.

However, time will tell while I don my Positivity suit.

[xlungu]

I wonder what time the upgrade will take place.

[SFW007]

Took place already

Oct 23 19:37:45

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 390.61Kbits/s
Max. Download Speed: 391.47Kbits/s

Avg. Upload Speed: 21.14Kbits/s
Max. Upload Speed: 31.03Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps





Why's no one posting there speeds


New results wOooooohooooooo

Oct 23 20:02:16

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 401.58Kbits/s
Max. Download Speed: 402.89Kbits/s

Avg. Upload Speed: 16.51Kbits/s
Max. Upload Speed: 31.03Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/alps



.

[Astound]

Oct 23 22:41:47

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 87.64Kbits/s
Max. Download Speed: 87.64Kbits/s

Avg. Upload Speed: 14.6Kbits/s
Max. Upload Speed: 41.63Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[Astound]

Took place already

Oct 23 19:37:45

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 390.61Kbits/s
Max. Download Speed: 391.47Kbits/s

Avg. Upload Speed: 21.14Kbits/s
Max. Upload Speed: 31.03Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps





Why's no one posting there speeds


New results wOooooohooooooo

Oct 23 20:02:16

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 401.58Kbits/s
Max. Download Speed: 402.89Kbits/s

Avg. Upload Speed: 16.51Kbits/s
Max. Upload Speed: 31.03Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/alps



.

I have not seen nor heard an announcement from VodacomData that the upgrade has been implemented, can you post a reference to that effect, or can we assume that you have inside information that it has been effected.

The URL above seems to be incorrect, should be apps not alps, as well as the fact that the output of speeds has been bolded makes me feel a bit of editing was involved.

Lets see if anyone else is getting the fantastic speeds you so happily report.

It would be helpful if we also state EDGE, GPRS or 3G, handset type, location, such as JHB, CPT, DBN.

By the looks of things thus far it looks promising :D

[fismail]

Oct 23 23:29:10

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier - Vodacom - Curve 8900 - EDGE/GPRS
Avg. Download Speed: 158.1Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 12.65Kbits/s
Max. Upload Speed: 20.46Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[fismail]

Oct 23 23:32:12

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier - Vodacom - Curve 8900 - EDGE/GPRS
Avg. Download Speed: 78.75Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 15.57Kbits/s
Max. Upload Speed: 20.46Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[fismail]

Oct 23 23:41:21

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier - Vodacom - Curve 8900 - EDGE/GPRS
Avg. Download Speed: 15.11Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 18.35Kbits/s
Max. Upload Speed: 20.46Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[fismail]

Oct 23 23:53:40

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier - Vodacom - Curve 8900 - EDGE/GPRS
Avg. Download Speed: 125.76Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 17.98Kbits/s
Max. Upload Speed: 23.2Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[Astound]

Not too shabby then ...

Oct 23 23:51:59

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier - Vodacom - Curve 8520 - GPRS only
Avg. Download Speed: 96.43Kbits/s
Max. Download Speed: 106.32Kbits/s

Avg. Upload Speed: 33.85Kbits/s
Max. Upload Speed: 40.74Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[Astound]

Good grief, at this rate I might get arrested for breaking the speed limits :eek:

Is this really true or am I seeing things :confused:

Oct 24 00:00:31

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier - Vodacom - Curve 8520 - GPRS only
Avg. Download Speed: 103.73Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 15.34Kbits/s
Max. Upload Speed: 34.99Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[Astound]

Has to be true, the email _immediately_ indicated the tick mark and pages loading chop chop :D

Maybe Blackberry Happy Hour?

Oct 24 00:08:17

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 81.13Kbits/s
Max. Download Speed: 113875.0Kbits/s

Avg. Upload Speed: 19.86Kbits/s
Max. Upload Speed: 35.22Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[SFW007]

I have not seen nor heard an announcement from VodacomData that the upgrade has been implemented, can you post a reference to that effect, or can we assume that you have inside information that it has been effected.

The URL above seems to be incorrect, should be apps not alps, as well as the fact that the output of speeds has been bolded makes me feel a bit of editing was involved.

Lets see if anyone else is getting the fantastic speeds you so happily report.

It would be helpful if we also state EDGE, GPRS or 3G, handset type, location, such as JHB, CPT, DBN.

By the looks of things thus far it looks promising :D

Do you know how difficult it is to copy the text from the 9500 and then pasting it into the blackberry browser will shopping buying food in between :eek:

Well those are my speeds i felt the need to bold it as skeptics seem to miss it.

I had these types of speeds all day, your testament proves this as your device is EDGE enabled

Ask another 9500 to test

CPT
Close to little Nigeria


o yes my speed gets tested in the alps

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 401.58Kbits/s
Max. Download Speed: 402.89Kbits/s

Avg. Upload Speed: 16.51Kbits/s
Max. Upload Speed: 31.03Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/alps

[Astound]

Do you know how difficult it is to copy the text from the 9500 and then pasting it into the blackberry browser will shopping buying food in between :eek:

Well those are my speeds i felt the need to bold it as skeptics seem to miss it.

I had these types of speeds all day, your testament proves this as your device is EDGE enabled

Ask another 9500 to test

CPT
Close to little Nigeria

LOL, yes it does seem to be much better, in my case only so over the last hour.

Thinking of the new Bold 2 or Storm 2 and if this becomes consistent will pass my Curve 8520 to my daughter and it will be a toss up of either of the above.

See fismail also reporting fairly consistent performance, so look good for now.

Going to wait for some more individual results to be posted though ;)

[xlungu]

Blacberry 8520 edge:
Oct 24 05:57:16

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 108.48Kbits/s
Max. Download Speed: 178.62Kbits/s

Avg. Upload Speed: 50.75Kbits/s
Max. Upload Speed: 61.55Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps

[Akafreakazoid]

Is anyone else getting speeds like these? I have to say that I've been very hesitant about posting my speedtest results lately as I'm not sure how accurate it is. I'm using version .186 because I deleted the later version when I kept getting connection problems and now I can't find it anywhere.

The results reflected below has never been achieved on my storm before even just after the previous upgrade the highest average download I got was around 800kbits/s and that was around 5am on a saturday morning.

I've closed the app after every test performed below before doing another one to clear the max speed. And during this time the average time to load a page was around 15-20 seconds despite the speed reported by the app. Downloading has been completed in excess of 50kb/s for 2mb files.

In the past I've been able to download 30mb zip files. Now I can't even download 5mb. Request entity too large so vodacom has decreased the file size limits. I hope that this will be restored. Especially for pdf files.

I've been looking for another speedtest app to compare results. I found Cisco's GIST. I'll test and post those results tomorrow. I'll also post the link for the app later.

Connection: 3G, vodacom, capetown, storm 9500

Oct 24 05:15:26

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 1394.72Kbits/s
Max. Download Speed: 1394.72Kbits/s

Avg. Upload Speed: 44.23Kbits/s
Max. Upload Speed: 80.2Kbits/s

Oct 24 06:31:23

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 2611.44Kbits/s
Max. Download Speed: 2954.3Kbits/s

Avg. Upload Speed: 58.76Kbits/s
Max. Upload Speed: 89.92Kbits/s

Oct 24 06:40:47

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 3735.35Kbits/s
Max. Download Speed: 4524.83Kbits/s

Avg. Upload Speed: 43.66Kbits/s
Max. Upload Speed: 89.92Kbits/s

Oct 24 09:56:42

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 3905.0Kbits/s
Max. Download Speed: 4744.79Kbits/s

Avg. Upload Speed: 25.33Kbits/s
Max. Upload Speed: 80.61Kbits/s

Oct 24 10:09:20

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 398.16Kbits/s
Max. Download Speed: 990.93Kbits/s

Avg. Upload Speed: 32.9Kbits/s
Max. Upload Speed: 47.28Kbits/s

Oct 24 10:37:20

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 665.67Kbits/s
Max. Download Speed: 665.67Kbits/s

Avg. Upload Speed: 44.03Kbits/s
Max. Upload Speed: 87.59Kbits/s

[Akafreakazoid]

Is anyone else getting speeds like these? I have to say that I've been very hesitant about posting my speedtest results lately as I'm not sure how accurate it is. I'm using version .186 because I deleted the later version when I kept getting connection problems and now I can't find it anywhere.

The results reflected below has never been achieved on my storm before even just after the previous upgrade the highest average download I got was around 800kbits/s and that was around 5am on a saturday morning.

I've closed the app after every test performed below before doing another one to clear the max speed. And during this time the average time to load a page was around 15-20 seconds despite the speed reported by the app. Downloading has been completed in excess of 50kb/s for 2mb files.

In the past I've been able to download 30mb zip files. Now I can't even download 5mb. Request entity too large so vodacom has decreased the file size limits. I hope that this will be restored. Especially for pdf files.

I've been looking for another speedtest app to compare results. I found Cisco's GIST. I'll test and post those results tomorrow. I'll also post the link for the app later.

Connection: 3G, vodacom, capetown, storm 9500

Oct 24 05:15:26

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 1394.72Kbits/s
Max. Download Speed: 1394.72Kbits/s

Avg. Upload Speed: 44.23Kbits/s
Max. Upload Speed: 80.2Kbits/s

Oct 24 06:31:23

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 2611.44Kbits/s
Max. Download Speed: 2954.3Kbits/s

Avg. Upload Speed: 58.76Kbits/s
Max. Upload Speed: 89.92Kbits/s

Oct 24 06:40:47

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 3735.35Kbits/s
Max. Download Speed: 4524.83Kbits/s

Avg. Upload Speed: 43.66Kbits/s
Max. Upload Speed: 89.92Kbits/s

Oct 24 09:56:42

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 3905.0Kbits/s
Max. Download Speed: 4744.79Kbits/s

Avg. Upload Speed: 25.33Kbits/s
Max. Upload Speed: 80.61Kbits/s

Oct 24 10:09:20

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 398.16Kbits/s
Max. Download Speed: 990.93Kbits/s

Avg. Upload Speed: 32.9Kbits/s
Max. Upload Speed: 47.28Kbits/s

Oct 24 10:37:20

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 665.67Kbits/s
Max. Download Speed: 665.67Kbits/s

Avg. Upload Speed: 44.03Kbits/s
Max. Upload Speed: 87.59Kbits/s

[Akafreakazoid]

Link to Cisco Global internet speed test app for the storm.

http://downloads.ciscopulse.com/gist/BlackBerry_install_steps.htm

[Akafreakazoid]

Link to Cisco Global internet speed test app for the storm.

http://downloads.ciscopulse.com/gist/BlackBerry_install_steps.htm

[bwana]

In the past I've been able to download 30mb zip files. Now I can't even download 5mb. Request entity too large so vodacom has decreased the file size limits. I hope that this will be restored. Especially for pdf files.Personally I've got no objection to a reduced max file size if it solves the network congestion problem. 5mb does seem a bit on the small side though.

[SFW007]

Where is the app cant find it on Storm

Says it is installed on app loader

Holy ***** is that your speed can be thats AWESOME




Personally I've got no objection to a reduced max file size if it solves the network congestion problem. 5mb does seem a bit on the small side though.

its always been 5megs

[SFW007]

Link to Cisco Global internet speed test app for the storm.

http://downloads.ciscopulse.com/gist/BlackBerry_install_steps.htm

How do you post results ?

[Astound]

Must say that since the _upgrade_ my phone has been way more responsive and usable than it was from the day I received, so thanks to VodacomData for really getting things sorted and sticking to his word :D

I have noticed a slow down since last night though and these are the two speed tests done for today, hoping that it will improve come Monday week during Business hours.

Oct 24 11:53:44

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 19.91Kbits/s
Max. Download Speed: 36.27Kbits/s

Avg. Upload Speed: 26.45Kbits/s
Max. Upload Speed: 37.06Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

This one done earlier:

Oct 24 18:20:07

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 77.03Kbits/s
Max. Download Speed: 80.91Kbits/s

Avg. Upload Speed: 7.61Kbits/s
Max. Upload Speed: 29.27Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

Now for the shocker, just done now :eek:

Oct 24 18:28:51

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 8.61Kbits/s
Max. Download Speed: 8.61Kbits/s

Avg. Upload Speed: 12.81Kbits/s
Max. Upload Speed: 32.74Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

How long will the upgrade last for?

[SeanT]

eish bru, slowing down too much.... lets hope the upgrade hangs in there. I know VD has worked hard on this, so lets give the benefit....

sean

[Astound]

eish bru, slowing down too much.... lets hope the upgrade hangs in there. I know VD has worked hard on this, so lets give the benefit....

sean

This may not be BIS specific, as I see someone else mentioning problems with International sites in the Vodacom main forum, so it may just be a glitch due to that.

Just check again now:

Oct 24 19:04:58

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 42.89Kbits/s
Max. Download Speed: 42.89Kbits/s

Avg. Upload Speed: 8.39Kbits/s
Max. Upload Speed: 32.2Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[Akafreakazoid]

How do you post results ?

Have you gotten the app to work? How did you do that? Mine says contacting server then it goes to the results screen but there's no results.

[Akafreakazoid]

This may not be BIS specific, as I see someone else mentioning problems with International sites in the Vodacom main forum, so it may just be a glitch due to that.

Just check again now:

Oct 24 19:04:58

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 42.89Kbits/s
Max. Download Speed: 42.89Kbits/s

Avg. Upload Speed: 8.39Kbits/s
Max. Upload Speed: 32.2Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

The speeds that you reporting is really no improvement. You should change your sig back to NO imo if that's the best you getting.

[SFW007]

Oct 24 20:30:48

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 380.32Kbits/s
Max. Download Speed: 380.32Kbits/s

Avg. Upload Speed: 28.33Kbits/s
Max. Upload Speed: 30.67Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps


I can't post the cisco speed test results which are similar

Can any skeptic explain my speeds its been like this for the last 2 1/5 days ?

Guys browsing with BOLTBROWSER is the sheeess its extremely fast

it loads 20% when contacting a website and just flies to the site warez/mybb/google e.t.c
.


Have you gotten the app to work? How did you do that? Mine says contacting server then it goes to the results screen but there's no results.

Well i downloaded it from cisco site and installed using Apploader click on run

it ask if you in doors in blue tap on that then connects to the server

and does the speed test

[Astound]

The speeds that you reporting is really no improvement. You should change your sig back to NO imo if that's the best you getting.

It seems to be getting better now on my side again, trip digit download figures.

I do so want to be positive and hoping that this will be sorted completely though.

The Storm has 3G which is why it seems to be storming away :D

Will have to decide whether my Xmas box is going to have a Bold2 or Storm2 in it ;)

Oct 24 22:11:01

Here are the Speedtest results for my Blackberry:

Connection Type: Carrier
Avg. Download Speed: 102.08Kbits/s
Max. Download Speed: 102.08Kbits/s

Avg. Upload Speed: 14.48Kbits/s
Max. Upload Speed: 15.39Kbits/s

Visit Xtreme Labs website at:
http://www.xtremelabs.com/apps
Sent via my BlackBerry

[RandomGRK]

In an area where I always had EDGE coverage I now only have GSM thus I cant even run a speedtest...

thanks Vodacom!