Vodacom 3G signal issues in Montana Pretoria

J

Johnwalling

New Member
Joined
Sep 21, 2009
Messages
8
Reaction score
0
I have an external antenna with a 80% signal line of site to base station 500 M away. I get continual disconnections at all hours even in the early hours. I am so frustrated I am considering changing to MTN. Is MTN better or is this a myth? I have had the Vodacom Technicians at my home and they say it is congestion! At midnight! Anyone had this problem? I am new to the forum, I hope this is not too old a topic.
 
Get a prepaid MTN sim, load a few bucks airtime on it and convert it to data.

Then test the connection with the MTN sim. If there is an improvement, use MTN.

Easy peasy.
 
Location? Device? Existing Ref# and names of technicians you have dealt with? VodacomData might be able to help you out.
 
Vodacom 3G problems

Thanks for the quick reply guys-this works! I have a Devado usb broadband router which has a Huawei E220 connected to it with a external Poynting adapt-024 connected to the extenal antenna. The Vodacom tecnician was Promise!! She said to record the error codes!! The problem also occurs without the router in line. There are no landlines in this new complex and I realy miss my ADSL!!!
 
Location an what does the coverage map say about your area?
 
Last edited:
Johnwalling said:
Thanks for the quick reply guys-this works! I have a Devado usb broadband router which has a Huawei E220 connected to it with a external Poynting adapt-024 connected to the extenal antenna. The Vodacom tecnician was Promise!! She said to record the error codes!! The problem also occurs without the router in line. There are no landlines in this new complex and I realy miss my ADSL!!!
Click to expand...

Holy crap! What a mess.

I am almost sure things will work much better if you connect your external antennae to a B970 router and not daisy-chain the whole lot together.

The B970 is almost the same price as that Devado usb broadband router.
 
kingrob said:
Get a prepaid MTN sim, load a few bucks airtime on it and convert it to data.

Then test the connection with the MTN sim. If there is an improvement, use MTN.

Easy peasy.
Click to expand...

I have had exactly the same problem, however mine happens on a weekly basis where I lose my 3G signal completely and then by the next morning it's back up. This has been going on since end July. At the moment I do not have a 3G signal at all and Vodacom has given me a 21 day turn around time. That to me was unacceptable so I switched over to MTN. The MTN signal is much more stable (always on), but the downside is that it's much slower than Vodacom unless I am supposed to phone MTN to activate a higher speed I am not sure. If I can get a higher speed out of MTN I will definetly switch over seeing that Vodacom doesn't want my business.
 
Johnwalling said:
Thanks for the quick reply guys-this works! I have a Devado usb broadband router which has a Huawei E220 connected to it with a external Poynting adapt-024 connected to the extenal antenna. The Vodacom tecnician was Promise!! She said to record the error codes!! The problem also occurs without the router in line. There are no landlines in this new complex and I realy miss my ADSL!!!
Click to expand...

I have a few friends who stay in Montana and they are also battling with their Vodacom 3G and have complained NUMEROUS TIMES. Vodacom has said to them it's congestion and that there are too many users connecting to the VERY FEW towers in the area.

The last I heard from my friends is that Vodacom has built a new tower in Montana, somewhere on Babiana street close to Sinoville. This is supposed to relieve the congestion from the other towers in the area. But the last that Vodacom told them is that the tower has been built, but they are waiting for Telkom to provide the tower with bandwidth links to the Vodacom network.

So yet again, the public is at the mercy of Telkom!!

The other thing my friends mentioned is that Vodacom is also waiting for Telkom to provide more bandwidth links for the Vodacom 3G towers in the area to increase the capacity that the 3G towers can handle. Again......at the mercy of Telkom......

From how I see it.....it seems Telkom is deliberately sabotaging Vodacom and making them look like fools. Very smart Telkom......VERY SMART!!!! :sick:

Basically Telkom is forcing people to move over to their 3G network or ADSL, or move to MTN.
 
nuyork said:
I have a few friends who stay in Montana and they are also battling with their Vodacom 3G and have complained NUMEROUS TIMES. Vodacom has said to them it's congestion and that there are too many users connecting to the VERY FEW towers in the area.

The last I heard from my friends is that Vodacom has built a new tower in Montana, somewhere on Babiana street close to Sinoville. This is supposed to relieve the congestion from the other towers in the area. But the last that Vodacom told them is that the tower has been built, but they are waiting for Telkom to provide the tower with bandwidth links to the Vodacom network.

So yet again, the public is at the mercy of Telkom!!

The other thing my friends mentioned is that Vodacom is also waiting for Telkom to provide more bandwidth links for the Vodacom 3G towers in the area to increase the capacity that the 3G towers can handle. Again......at the mercy of Telkom......

From how I see it.....it seems Telkom is deliberately sabotaging Vodacom and making them look like fools. Very smart Telkom......VERY SMART!!!! :sick:

Basically Telkom is forcing people to move over to their 3G network or ADSL, or move to MTN.
Click to expand...

We are waiting on transmission links yes.

Regards
VodacomData
 
Hi, sorry to hi-jack the post, but I would like to find out if MTN would be a better option for 3G? I need speed, but stability and availability are also of paramount importance. I have been having the exact same problems with Vodacom 3G...The help line is also of no use, for some reason they always want to flush DNS...

Any opinions (constructive) would be appreciated.

Thanks

hannes.jbrt
 
hannes.jbrt said:
Hi, sorry to hi-jack the post, but I would like to find out if MTN would be a better option for 3G? I need speed, but stability and availability are also of paramount importance. I have been having the exact same problems with Vodacom 3G...The help line is also of no use, for some reason they always want to flush DNS...

Any opinions (constructive) would be appreciated.

Thanks

hannes.jbrt
Click to expand...

Really depends on your location. As suggested by another posted get a prepaid MTN SIM and test it.
 
Thanks, I guess that really would be the answer as no one really knows what is going on eh?

Will give it a shot. Would anyone be interested in hearing about the outcome?

Cheers
Hannes
 
Johnwalling said:
Thanks for the quick reply guys-this works! I have a Devado usb broadband router which has a Huawei E220 connected to it with a external Poynting adapt-024 connected to the extenal antenna. The Vodacom tecnician was Promise!! She said to record the error codes!! The problem also occurs without the router in line. There are no landlines in this new complex and I realy miss my ADSL!!!
Click to expand...

I was using a Davado as well, with a Novatel MC 950D connected to a Poynting yagi. This gave me a 5 bar signal at all times. ((I live 800m from our tower).
The 3G connection to Vodacom started giving hassels at the beginning of May when SAIX fell down. Since then it has never recovered to the D/L speed I was previously getting.
Subsequently I upgraded and received a Huawei B970 on my Topup 315 package.
This setup connected to my external yagi gives me a signal reading of -60db which is fantastic!
But the D/L speeds have remained the same (1 - 2 mbs) in off peak times.
For the past two weeks I have experienced numerous problems with disconnections and no connections. But according to VodacomData they had problems on SAIX again.
This may be so, but I am convinced that the data growth within the VC network has caught them napping and that the present system is overloaded at most times now.
Here is a Speed test I have just done:

:mad:

I think this proves my point about the network.
BTW: The Dovado is great and their support is fantastic.
I met Promise a couple of years ago, and was not impressed. I solved the problem myself by replacing my PCMCIA data card. The card had a faulty antenna circuit.:p
 
nuyork said:
I have a few friends who stay in Montana and they are also battling with their Vodacom 3G and have complained NUMEROUS TIMES. Vodacom has said to them it's congestion and that there are too many users connecting to the VERY FEW towers in the area.

The last I heard from my friends is that Vodacom has built a new tower in Montana, somewhere on Babiana street close to Sinoville. This is supposed to relieve the congestion from the other towers in the area. But the last that Vodacom told them is that the tower has been built, but they are waiting for Telkom to provide the tower with bandwidth links to the Vodacom network.

So yet again, the public is at the mercy of Telkom!!

The other thing my friends mentioned is that Vodacom is also waiting for Telkom to provide more bandwidth links for the Vodacom 3G towers in the area to increase the capacity that the 3G towers can handle. Again......at the mercy of Telkom......

From how I see it.....it seems Telkom is deliberately sabotaging Vodacom and making them look like fools. Very smart Telkom......VERY SMART!!!! :sick:

Basically Telkom is forcing people to move over to their 3G network or ADSL, or move to MTN.
Click to expand...

Yep, and the worse is that we do not seem to be connected to the SEACOM cable yet, meaning slow speeds and high rates:sick:
 
The Dovado is designed for a USB modem and the setup is not a mess. If Vodacom 3G was working it would be an ideal environment. Remember I get cut off with the USB E220connected directly to my pc - NO ROUTER!!! and at all times ie midnight - congestion!!!! never. Thanks for all your replys, I am glad someone else has this problem, I thought I was loosing it.
 
Johnwalling said:
The Dovado is designed for a USB modem and the setup is not a mess. If Vodacom 3G was working it would be an ideal environment. Remember I get cut off with the USB E220connected directly to my pc - NO ROUTER!!! and at all times ie midnight - congestion!!!! never. Thanks for all your replys, I am glad someone else has this problem, I thought I was loosing it.
Click to expand...

HEAR, HEAR... Mine also gets disconnected late at night!!! So much for congestion:confused:
 
Got a MTN sim and had it connected for two days without any disconnection. When my Vodacom airtime runs out I will change to MTN permanently.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X