Vodacom 3g Sim card Balance enquiry - no cell#

Dear All
My mum took out a laptop + 3g bundle from vodacom.
She seems to have problems here and there and as i am far away from here, its difficult to troubleshoot.

What i want to do is check her balance for now.
But she says there is no cell#, but some long sim #, which, when she queries with Vodacom, is the # they use.
How do i go about checking her balance online. Its an embedded 3g modem.

BTW: She says she does not want to goto vodacom help or phone them as it just take so much time.

Why is it, that the telecommunication industry are just the worst at customer service, starting with the scum Telkom.
And its all of them, i have had so many problems with Telkom, VC and MTN...

I rather listen to Juliass then deal with them (but i guess we need cellphones... in this age)

superskully said:

What i want to do is check her balance for now.
But she says there is no cell#, but some long sim #, which, when she queries with Vodacom, is the # they use.
How do i go about checking her balance online. Its an embedded 3g modem.

Click to expand...

Have her send a 'Please Call Me' to your phone:
*140*<your number>#

If her modem's dashboard software doesn't support sending USSD, she may have to put the SIM into a mobile phone to do this.

Thanks.
I have asked her to take out the sim and try phoning to get the number.

Unfortunately, i dont know what the interface looks like and they clueless when it comes to computers.

You need to register on Vodacom4Me to get the balance. But they just changed it so my password no longer exists and I cannot request a new password (never get it) !!!!!!!!!!!

cbrunsdonza said:

You need to register on Vodacom4Me to get the balance. But they just changed it so my password no longer exists and I cannot request a new password (never get it) !!!!!!!!!!!

Click to expand...

Yep, but thats why i needed the cell#. But got it now.

Yr problem - typical of all of these Sp.
I got stuck for 3 weeks trying to load an ad-hoc data bundle on MTN. I just cancelled the request later on.
All of them, are so damn useless!!!