You get used to the samsung menu very quickly, my mom got a samsung a while ago and you figure it out very quickly, people need to get the idea out of their heads that the only user friendly phones are Nokia's, i dont have a problem with nokias, infact i have one myself.
skuzzy i agree with you about Nokia's support. I went to the Nokia Shop in Woodmead to get my phone repaired, only to be told by the woman behind the desk, in a very cheekey tone, that my phone was a grey import and that the service would cost an extra R400. I pointed to the lazer engraved ICASA sign on the phone, and that you wouldn't find phones in europe etc with the "Indipendent Communications Authority of
South Africa" logo lazer engraved on any of their phone's and the phone must have been destend for south africa from before it left the factory....
She prosceeded to tell me that ICASA was infact the company that provided a lot of the components for the phone's in germany and that it was not our communications authority....(must also share the same logo as our ICASA in her little fanticy world

) I got the phone from another NOKIA store in sandton and pay'd cash for it so i was pretty pissed off that they accused me of making grey imports....
It seems you just cant win in this country...
Anyway i told her to go an fsck herself and took my phone to vodaworld where they repaired it without any problems, on warranty, and i'm not even a vodacom subscriber
Skuzzy if i were you i'd weigh up the pro's and con's of the diff phone's.
Eg: If you think you will need EDGE support, then the samsung is NOT the right choice for you and i would get the Nokia, but if you want a phone that seems a bit more durable then go for the samsung.