At the moment I am forced to use 3G to access the web from home.
Apart from being screwed when i took out the contract for the first 3 months because the retard at the Vodacom shop who helped me, or should i say didnt help me!!!!! failed to mention that the My data advanced packages, although slightly more expensive as a per GB comparison with the standard packages cost the same in bundle as they do out of bundle.
There for you cannot be billed @ R1.20/mb on a My Data Advanced, but can on My Data standard.....................retards.
Summary of issues over the last 3 - 4 weeks.
Prior to November although not the greatest thing since sliced bread, i was able to use the ZTE K3565-Z 3G usb vodaphone live device as an alternative to my ADSL line which suffered from Coppersolenitis.
With an online ping of between 100ms and 150ms and stable at that speed.
I could also browse the internet with it, recieve mail, skype yada yada yada.
Since the start of November though I have been subjected to a never ending onslaught of complete BULLSh#t.
1. Plug in device, open stupid Vodaphone Connect software - and it sits searching for Network until it dies of old age.
2. Pull USB out, insert it again, It finds the network finally, you hit connect - Cannot Connect, please make sure the device is not being used by another application.
3. Finally connects on 3G HSDPA with the light blue light, after 5 mins it goes dark blue and you can use it for nothing else but a cool night light if you turn all the lights off because it cannot send or recieve anything
4. You manage to connect this time using *99# and using the ZTE Modem rather than Vodaphone Connect - which sucks anyway. However this time when you connect it responds for more than 5 mins, however after 5 mins it is very sluggish and cant find certian web sites. You do an NSlookup, and it cannot connect to the Vodacom DNS Servers.
You then manually enter alternate DNS server and have to disconnect reconnect, however now you need to repeat points 1 and 2 using the Modem option and not in the Vodaphone Connect app.
5. You connect and start trouble shooting. you open Command prompt and
Ping -t various addresses. The results of which look like this.
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=132ms TTL=109
Reply from 196.2.63.110: bytes=32 time=126ms TTL=109
Reply from 196.2.63.110: bytes=32 time=172ms TTL=109
Reply from 196.2.63.110: bytes=32 time=1089ms TTL=109
Reply from 196.2.63.110: bytes=32 time=129ms TTL=109
Reply from 196.2.63.110: bytes=32 time=148ms TTL=109
Reply from 196.2.63.110: bytes=32 time=129ms TTL=109
Reply from 196.2.63.110: bytes=32 time=131ms TTL=109
Reply from 196.2.63.110: bytes=32 time=133ms TTL=109
Reply from 196.2.63.110: bytes=32 time=134ms TTL=109
Reply from 196.2.63.110: bytes=32 time=136ms TTL=109
Reply from 196.2.63.110: bytes=32 time=117ms TTL=109
Reply from 196.2.63.110: bytes=32 time=1031ms TTL=109
Reply from 196.2.63.110: bytes=32 time=120ms TTL=109
Reply from 196.2.63.110: bytes=32 time=122ms TTL=109
OR
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Request Timed out.
Request Timed out.
Reply from 196.2.63.110: bytes=32 time=3414ms TTL=109
Reply from 196.2.63.110: bytes=32 time=3736ms TTL=109
Request Timed out.
Request Timed out.
Reply from 196.2.63.110: bytes=32 time=5417ms TTL=109
Reply from 196.2.63.110: bytes=32 time=3141ms TTL=109
Reply from 196.2.63.110: bytes=32 time=1125ms TTL=109
Or if you are lucky you get
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=97ms TTL=53
Reply from 196.2.63.110: bytes=32 time=109ms TTL=53
Reply from 196.2.63.110: bytes=32 time=115ms TTL=53
Reply from 196.2.63.110: bytes=32 time=96ms TTL=53
Reply from 196.2.63.110: bytes=32 time=98ms TTL=53
Reply from 196.2.63.110: bytes=32 time=100ms TTL=53
Reply from 196.2.63.110: bytes=32 time=101ms TTL=53
Reply from 196.2.63.110: bytes=32 time=113ms TTL=53
If you are lucky enought to get the normal speed and latency reply, you then start using it as normal.
However it will not run without issue for more than an hour or so.
Then you will see massive latency, or simply be unable to send or receive data over the connection and have to disconnect / reconnect to try again.
WTF is going on and WTF sort of useless service is this.
3G is such a horrifying and useless experience it should be a free service, not one of the most costly and expensive services in South Africa.
The pathetic nature of the Vodacom network is in fact so bad that i dont even use their DNS servers because 9 times out of 10, the reason i get no data down my lines is because i cant lookup on the Vodacom DNS servers.
Pathetic.
Does anyone else have these issues, and if so what recourse do we have for either pay compensation or legal right out of the contract for an undelivered or unprofessional service.
Apart from being screwed when i took out the contract for the first 3 months because the retard at the Vodacom shop who helped me, or should i say didnt help me!!!!! failed to mention that the My data advanced packages, although slightly more expensive as a per GB comparison with the standard packages cost the same in bundle as they do out of bundle.
There for you cannot be billed @ R1.20/mb on a My Data Advanced, but can on My Data standard.....................retards.
Summary of issues over the last 3 - 4 weeks.
Prior to November although not the greatest thing since sliced bread, i was able to use the ZTE K3565-Z 3G usb vodaphone live device as an alternative to my ADSL line which suffered from Coppersolenitis.
With an online ping of between 100ms and 150ms and stable at that speed.
I could also browse the internet with it, recieve mail, skype yada yada yada.
Since the start of November though I have been subjected to a never ending onslaught of complete BULLSh#t.
1. Plug in device, open stupid Vodaphone Connect software - and it sits searching for Network until it dies of old age.
2. Pull USB out, insert it again, It finds the network finally, you hit connect - Cannot Connect, please make sure the device is not being used by another application.
3. Finally connects on 3G HSDPA with the light blue light, after 5 mins it goes dark blue and you can use it for nothing else but a cool night light if you turn all the lights off because it cannot send or recieve anything
4. You manage to connect this time using *99# and using the ZTE Modem rather than Vodaphone Connect - which sucks anyway. However this time when you connect it responds for more than 5 mins, however after 5 mins it is very sluggish and cant find certian web sites. You do an NSlookup, and it cannot connect to the Vodacom DNS Servers.
You then manually enter alternate DNS server and have to disconnect reconnect, however now you need to repeat points 1 and 2 using the Modem option and not in the Vodaphone Connect app.
5. You connect and start trouble shooting. you open Command prompt and
Ping -t various addresses. The results of which look like this.
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=132ms TTL=109
Reply from 196.2.63.110: bytes=32 time=126ms TTL=109
Reply from 196.2.63.110: bytes=32 time=172ms TTL=109
Reply from 196.2.63.110: bytes=32 time=1089ms TTL=109
Reply from 196.2.63.110: bytes=32 time=129ms TTL=109
Reply from 196.2.63.110: bytes=32 time=148ms TTL=109
Reply from 196.2.63.110: bytes=32 time=129ms TTL=109
Reply from 196.2.63.110: bytes=32 time=131ms TTL=109
Reply from 196.2.63.110: bytes=32 time=133ms TTL=109
Reply from 196.2.63.110: bytes=32 time=134ms TTL=109
Reply from 196.2.63.110: bytes=32 time=136ms TTL=109
Reply from 196.2.63.110: bytes=32 time=117ms TTL=109
Reply from 196.2.63.110: bytes=32 time=1031ms TTL=109
Reply from 196.2.63.110: bytes=32 time=120ms TTL=109
Reply from 196.2.63.110: bytes=32 time=122ms TTL=109
OR
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Request Timed out.
Request Timed out.
Reply from 196.2.63.110: bytes=32 time=3414ms TTL=109
Reply from 196.2.63.110: bytes=32 time=3736ms TTL=109
Request Timed out.
Request Timed out.
Reply from 196.2.63.110: bytes=32 time=5417ms TTL=109
Reply from 196.2.63.110: bytes=32 time=3141ms TTL=109
Reply from 196.2.63.110: bytes=32 time=1125ms TTL=109
Or if you are lucky you get
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=97ms TTL=53
Reply from 196.2.63.110: bytes=32 time=109ms TTL=53
Reply from 196.2.63.110: bytes=32 time=115ms TTL=53
Reply from 196.2.63.110: bytes=32 time=96ms TTL=53
Reply from 196.2.63.110: bytes=32 time=98ms TTL=53
Reply from 196.2.63.110: bytes=32 time=100ms TTL=53
Reply from 196.2.63.110: bytes=32 time=101ms TTL=53
Reply from 196.2.63.110: bytes=32 time=113ms TTL=53
If you are lucky enought to get the normal speed and latency reply, you then start using it as normal.
However it will not run without issue for more than an hour or so.
Then you will see massive latency, or simply be unable to send or receive data over the connection and have to disconnect / reconnect to try again.
WTF is going on and WTF sort of useless service is this.
3G is such a horrifying and useless experience it should be a free service, not one of the most costly and expensive services in South Africa.
The pathetic nature of the Vodacom network is in fact so bad that i dont even use their DNS servers because 9 times out of 10, the reason i get no data down my lines is because i cant lookup on the Vodacom DNS servers.
Pathetic.
Does anyone else have these issues, and if so what recourse do we have for either pay compensation or legal right out of the contract for an undelivered or unprofessional service.
