Vodacom Prepaid Top Up Rewards (Where are they?)

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Lino

Lino

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According to the news article yesterday, everytime a prepaid user recharges his/her airtime with more than R29 airtime; one gets an oppertunity to get a reward!

I recharged/toped though my bank online and still NOTHING! Is this just a scam Vodacom?
 
Will be interesting to hear if our Vodacom rep does reply.
 
Remember, it must be a R29, ignore if you know this allready......
 
Recharged last night via online banking.

Got an sms this morning explainin i should sms 'WIN' to 31118 to claim my prize.

Did that; BUT still waiting for the next sms though :(
 
chrissy said:
Remember, it must be a R29, ignore if you know this allready......
Click to expand...

Linoman said:
According to the news article yesterday, everytime a prepaid user recharges his/her airtime with more than R29 airtime; one gets an oppertunity to get a reward!

I recharged/toped though my bank online and still NOTHING! Is this just a scam Vodacom?
Click to expand...

It was a R29 voucher that I used.

Varsity_bloke said:
Recharged last night via online banking.

Got an sms this morning explainin i should sms 'WIN' to 31118 to claim my prize.

Did that; BUT still waiting for the next sms though :(
Click to expand...

At least you got an SMS, that is more than I actually got! I call a scam on this
 
I recharged with R110 last night and I haven't received anything from Vodacom, except their annoying News MMS
 
Is the Vodacom rep still on this forum?
 
Here’s how it works:

* Recharge with a R29.00 voucher or more
* You will receive an SMS with a voucher number*
* Redeem your prize via SMS or by using your voucher number, on the website or mobi site (www.vcwin.co.za / www.vcwin.mobi)
* Your prize will either be loaded onto your cellphone number, or delivered to you.
* You automatically stand a chance to win the weekly R150 000 cash bonus

Regards
Vodacomdata


http://www.vcwin.co.za/
 
VodacomData said:
Here’s how it works:

* Recharge with a R29.00 voucher or more
* You will receive an SMS with a voucher number*
* Redeem your prize via SMS or by using your voucher number, on the website or mobi site (www.vcwin.co.za / www.vcwin.mobi)
* Your prize will either be loaded onto your cellphone number, or delivered to you.
* You automatically stand a chance to win the weekly R150 000 cash bonus

Regards
Vodacomdata


http://www.vcwin.co.za/
Click to expand...


how can we redeem prizes if we haven't received an sms with a voucher number??? :(
 
HI

Got word from NEPSI guys that the problem has been escalated and receiving urgent attention.

Regards
VodacomData
 
Hi

I've also purchased about R348 worth of R29 vouchers via internet banking ..
I received an SMS stating "Vodacom WIN EVERY TIME is guaranteed awesomeness! To claim your prize, SMS WIN to 31118 (free). Your prize will expire within 7 days if not redeemed. T&C apply."

I sms'd WIN to 31118 but still nothing from them?

So when are we suppose to get the SMS with our prize voucher number? on the 8th day? LOL
 
Sorry, why do you have to wait for an SMS and then send a voucher number - Vodacom can just send you an SMS with the "prize" you have "won"...
 
Antonf said:
Sorry, why do you have to wait for an SMS and then send a voucher number - Vodacom can just send you an SMS with the "prize" you have "won"...
Click to expand...

That would actually make things so much simpler....
 
Maybe the same fixes Vodacom implemented to solve the Data Bundle SMS barrages has worked so well that in fact all SMS sending systems are blocked?
 
Hi

Engineering will be sending all customers an SMS to advise that the rewards will be applied within the next 24hrs.

Regards
VodacomData
 
VodacomData said:
Hi

Engineering will be sending all customers an SMS to advise that the rewards will be applied within the next 24hrs.

Regards
VodacomData
Click to expand...

It's rather interesting to see how Vodacom prioritizes things. A problem with a promotion which at the end of the day doesn't affect how people use the system gets fixed in 24hrs. A problem with something like data usage notification which is crucial in order for people to manage their spend goes unfixed for weeks. Similarly a problem where advanced bundle users have their profiles reset to 3.6 at the beginning of the month which then also affects their OOB rates is still unfixed because key people can't get together for a meeting.
 
morkhans said:
It's rather interesting to see how Vodacom prioritizes things. A problem with a promotion which at the end of the day doesn't affect how people use the system gets fixed in 24hrs. A problem with something like data usage notification which is crucial in order for people to manage their spend goes unfixed for weeks. Similarly a problem where advanced bundle users have their profiles reset to 3.6 at the beginning of the month which then also affects their OOB rates is still unfixed because key people can't get together for a meeting.
Click to expand...
+1!
I couldn't put it better myself...
 
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