Anyone heard anything yet from Cybersmart ?

Cube3

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I asked them about the uncapped offerings and they came back to me with night rider + the weekend option.......

I'm actually just about to fax off my cancellation, which requires one months notice, and then I'll start up again with Mweb most likely.

It's a pity Cybersmart hasn't yet come to the table with anything as I would prefer to stay with them. I have always had great service and a reliable connection from them in the past 3 or 4 years.
 
I think they'll break the R200 barrier by a long mile too, because their current uncapped (is expensive) is fading due to other ISP's cheap prices. This would be a good deal though: R169 for 384kbps, R269 for 512kbps, and R499 for 4mbps.
 
I wouldn't have canceled so quick, at least give Mweb 1 month to prove that they can actually give the product they are offering.

Im still on the Cybersmart 384 uncapped and yes its more expensive but its not shaped like the Mweb one.
 
I asked them about the uncapped offerings and they came back to me with night rider + the weekend option.......

I'm actually just about to fax off my cancellation, which requires one months notice, and then I'll start up again with Mweb most likely.

It's a pity Cybersmart hasn't yet come to the table with anything as I would prefer to stay with them. I have always had great service and a reliable connection from them in the past 3 or 4 years.

I'm also waiting for their reply to the new offerings. I have had good service from them for the last couple of years, but it's either evolve of lose you customers.
 
I asked them about the uncapped offerings and they came back to me with night rider + the weekend option.......

I'm actually just about to fax off my cancellation, which requires one months notice, and then I'll start up again with Mweb most likely.

It's a pity Cybersmart hasn't yet come to the table with anything as I would prefer to stay with them. I have always had great service and a reliable connection from them in the past 3 or 4 years.

I don't hear anything from WebAfrica either.
They are keeping very quiet.
 
As quiet as TCP/IP packet that got dropped :D

I'm still on there uncapped/unshaped package which works really well. Wonder how much the shaping is affecting the afrihost/mweb crowd. Wonder if I can get a test account but I suspect it wont be good.
 
Has anyone emailed Laurie? I just want to see them compete with the new prices and their past history proves that they normally do.
 
Cybersmarts trial offering (same as the SAOL offering) was UNSHAPED 24/7 which people should keep in mind. Reading the responses regarding other ISP's and their speeds during the day does not instil a lot of confidence in me.
 
Received this per email after I asked them about their response:

Hi
We are now offering the following package

2Gig cap + adsl circuit + weekender 3 + 3 gig giggy bank for R199 ,
topups R33 per gig On 384 circuit

2Gig cap + adsl circuit + weekender 3 + 3 gig giggy bank for R395,
topups R39 per gig On 512 circuit

2Gig cap + adsl circuit + weekender 3 + 3 gig giggy bank for R499,
topups R49 per gig On 4096 circuit



10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R299 ,
topups R33 per Gig On 384 circuit

10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R299 ,
topups R39 per Gig on 512 circuit

10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R799 ,
topups R49 per Gig on 4096 circuit



Regarding Mwebs Uncapped offer please note the following terms and condition

5.6 You may not restrict, inhibit or interfere with the ability of any
person to access, use or enjoy the Internet or the ADSL Services, or
create an unusually large burden on our network, including, without
limitation, continuously uploading or downloading streaming video or
audio; continuous FTP uploading or downloading, or otherwise generating
levels of traffic sufficient to impede others' ability to send or
retrieve information, or to use the ADSL Services in an abusive manner
in connection with any unlimited packages, options or promotions.

5.9 We reserve the right to manage our network in order to optimize its
efficiency for the benefit of all our subscribers, including, without
limitation, by way of the following: rate limiting (speed), rejection or
removal of spam or otherwise unsolicited bulk e-mail, anti-virus
mechanisms, protocol filtering and imposing restrictions on your use. We
may take any other action we deem appropriate in order to help ensure
the integrity of the network experience for all subscribers, including
limiting your data traffic by controlling your network and/or bandwidth
usage.

5.10 You may not use the ADSL Service for unattended automated
operation, unless otherwise agreed. You may stay connected as long as
you are actively using that connection. You further agree not to use
Internet applications for the purpose of simulating network activity to
avoid session inactivity disconnection.

If you are prepared to accept similar terms to mweb's
and would like uncapped purely for the convenience of not topping up and
are planning to keep their usage patterns in the same range as they were
previously as opposed to increasing it 10 times as we have experienced
during our trial then we will match mwebs offering on unshaped bandwidth

Continuous uploading is a very vague term, so for our service we
define it as follows. On the 384Kb and 512Kb lines, continuous is
exceeding 20Gigs as a 6 month rolling average and on the 4Mb is 30Gigs
in a 6 month rolling average.

What is a 6 month rolling average ?
Lets say your usage is the following
m1 = 50
m2 = 15
m3= 19
m4=20
m5= 30
m6=10

Where m1 is last month m6 is 6 months ago your rolling average would be
(m1 + m2 + m3 + m4 + m5 + m6 )/6
=(50 + 15 + 19 + 20 + 30 + 10)/6 =24 Gigs which is still below the
30Gig rolling threshold. As you can
see you can do significantly more than 30Gigs in any given month, you
just cant "continuously" go over
30Gigs

If you exceed this limit, you will be warned via the web browser and
asked to move onto
a capped service where you can determine the cap.

Given this restriction, we believe we can give you a business class
adsl service which is unshaped (you will note that mwebs service
is shaped which means stuff like gaming , online share streaming and
voice will not work so well) at a very reasonable price.

And in a different mail received from them:

Good evening

We will be offering the following for R199.
1. 2Gig cap + 384Kb adsl circuit
2. Free browsing on the weekend
3. Your gigs can be saved up to a maximum of 3Gigs 4. Topups at R35 per gig.
5. Unshaped bandwidth
If you add the nightrider add on to this your topup price will drop to
R29 per Gig

We will be offering the following for R299
1. 10 Gig cap + 384Kb adsl circuit
2. Free browsing on the weekend
3. Your gigs can be saved up to a maximum of 15 Gigs
4. Topups at R33 per gig
5. Unshaped bandwidth If you add nightrider to this your topups will
reduce to R27 per Gig

For existing users who are prepared to accept similar terms to mweb's
and would like uncapped purely for the convenience of not topping up and
are planning to keep their usage patterns in the same range as they were
previously as opposed to increasing it 10 times as we have experienced
during our trial then we will match mwebs offering on unshaped bandwidth.
 
I'm afraid that's just not going to cut it for most people, sad to say but true.
 
Received this per email after I asked them about their response:



And in a different mail received from them:

2 responses with 2 slightly different answers :wtf: .... does not seem like they know what they wanne do yet.
Secondly the data-only clients still gets screwed ..... they are forcing you to move your line.
Why oh why are they still tying the gigs to the line speed....eg topups :mad:

/Standing on the edge of the boat......thinking about jumping :erm:
 
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2Gig cap + adsl circuit + weekender 3 + 3 gig giggy bank for R199 ,
topups R33 per gig On 384 circuit

2Gig cap + adsl circuit + weekender 3 + 3 gig giggy bank for R395,
topups R39 per gig On 512 circuit

2Gig cap + adsl circuit + weekender 3 + 3 gig giggy bank for R499,
topups R49 per gig On 4096 circuit



10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R299 ,
topups R33 per Gig On 384 circuit

10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R299 ,
topups R39 per Gig on 512 circuit


10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R799 ,
topups R49 per Gig on 4096 circuit

Also sure this one is NOT R299
 
I'm on a 3gb 384 w/ nightrider right now. I end up having to top-up at least once a month with another 3Gb (or less if it's near the end of the month) and usually end up doing ~30gb/month of data, which is mostly torrenting and mostly (~80%) during 'nightrider' hours.

10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R299 ,
topups R33 per Gig On 384 circuit

10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R299 ,
topups R39 per Gig on 512 circuit

10 Gig cap + adsl circuit + weekender 3 + 3Gig giggy bank for R799 ,
topups R49 per Gig on 4096 circuit

I need to know what 'weekender' means? They said something about 'free weekend browsing' in the email I received, so does that include/exclude streaming/torrenting or what exactly? And what the hell is a "giggy bank"? And I assume that 'nightrider' mode is applicable to all of these offers, or not?
 
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For Data Only

Received pretty much the same two emails, but one also had the following data only 'deals'.

without adsl circuit

2 gigs on 384 for R50 and topups at R63 per a gig
2 gigs on 512 for R58 and topups at R76 per a gig
2 gigs on 4096 for R86 and topups at R86 per a gig

10 gigs on 384 for R199 and topups at R63 per a gig 10 gigs on 512 for R259 and topups at R76 per a gig 10 gigs on 4096 for R399 and topups at R86 per a gig

What concerns me is that this is probably a kneejerk reaction that hasn't been properly thought through. Their 2Gb + 1Gb top up is a paltry R12 cheaper than their current 3GB offer.

I'd like to seem some innovative pricing on Caps > which is where they can compete. I really don't need uncapped, especially on 384k and even 10gb is too much, so something in between 2 and 10.

Acutally what I really want is for Telkom to reduce their 4mb line price, but thats probably asking too much :-)
 
If your pulling 30 gigs then why not just get an uncapped account???

From Cybersmart? I didn't know they offered uncapped until I read about it on here. I couldn't find anything about it on their site and other people here said it's just a trial. I would have jumped on any uncapped trial they offered and raped it like that Aussie farmer raped his goat.

If that's all Cybersmart has to offer then I probably will be getting 'uncapped' somewhere else. I did a rough calculation on the 10gb offer on the 384 circuit & it would cost me half as much as before but barely reap more than ~35gb, and that's with mostly using 'nightrider' hours, limited utube etc. The 512 accounts wouldn't wotk out much better than that either...
 
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