live in Craighall, Sandton. installed adsl 500k in january. was all fine. got them to bump it up to
3meg ( they told me im too far from exchange for higher) and since then ive had endless grief.
net is rock solid from 8am until 5:30 pm and then as i arrive home it is on and off the entire night,
on for 2 minutes, off for 6minutes. been like this for months.
they test the line its fine, they wouldnt even give us a darn reference number. i eventually got one last week after world cup had settled. ive managed to get them to drop the speed to 1meg. but still its on and off during the nights. almost as if im sharing a flippen line with some accountant who gets home promptly at 5:30pm every day.
so now the line has died altogether, so im trying to get telkom to come fix it. they wont . simple as that. no sorry sir, you shouldnt have adsl, you are too far from the exchange. apparently im 7km from exchange. is that too far? other people in my complex have wonderful adsl.
yesterday i phone and say come fix, they say no, because you are on a farm you cannot have adsl (which im paying for for 6 months already), so i say oh is craighall in sandton a farm???? geez
now im trying to get them to switch my line to a 500k and THEN they will send someone out. got shunted around today eventually they told me they will call me back, they never did.
geez its all just so stupid
sorry just had to vent
3meg ( they told me im too far from exchange for higher) and since then ive had endless grief.
net is rock solid from 8am until 5:30 pm and then as i arrive home it is on and off the entire night,
on for 2 minutes, off for 6minutes. been like this for months.
they test the line its fine, they wouldnt even give us a darn reference number. i eventually got one last week after world cup had settled. ive managed to get them to drop the speed to 1meg. but still its on and off during the nights. almost as if im sharing a flippen line with some accountant who gets home promptly at 5:30pm every day.
so now the line has died altogether, so im trying to get telkom to come fix it. they wont . simple as that. no sorry sir, you shouldnt have adsl, you are too far from the exchange. apparently im 7km from exchange. is that too far? other people in my complex have wonderful adsl.
yesterday i phone and say come fix, they say no, because you are on a farm you cannot have adsl (which im paying for for 6 months already), so i say oh is craighall in sandton a farm???? geez
now im trying to get them to switch my line to a 500k and THEN they will send someone out. got shunted around today eventually they told me they will call me back, they never did.
geez its all just so stupid
sorry just had to vent
