Outsourced "Helpdesks" - Telkom the killer

kaspaas

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There is a lot of reporting about Telkom killing the "outsourced helpdesks" industry in South Africa because of high costs.

I'm trying to cancel my ADSL "dial-up" accounts with Telkomsa.net.

The sheer incompetence of the Telkom helpline operators should frighten away any person considering to outsource services to South Africa!
 
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