myBroadband routed through UK on Mweb (consumer & business) uncapped?!

P

Pada

Executive Member
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Location
Stellenbosch
OK, so I noticed that myBroadband is extremely slow on my work's Mweb Business uncapped connection in Stellenbosch - like 600ms response times and heavy packet loss!

I've done a traceroute and this is how it looks:
Code: 
traceroute to mybroadband.co.za (41.203.21.136), 30 hops max, 60 byte packets
 1  172.30.0.129 (172.30.0.129)  1.593 ms  1.597 ms  1.605 ms
 2  41-134-19-xxx.dsl.mweb.co.za (41.134.19.xxx)  4.573 ms  5.051 ms  5.048 ms
 3  tengig-0-0-0.vic-lns-2.mweb.co.za (196.22.189.12)  36.813 ms  38.494 ms  41.390 ms
 4  vl-92.vic-hscore-2.mweb.co.za (196.22.189.3)  44.141 ms  46.694 ms  48.780 ms
 5  tengig-0-0-0-0-12.vic-up-2.mweb.co.za (196.22.169.242)  55.249 ms  57.100 ms  58.089 ms
 6  tengig-0-3-1-0.mid-1.mweb.co.za (196.22.169.211)  61.300 ms  41.423 ms  40.619 ms
 7  125.17.16.113 (125.17.16.113)  206.283 ms  209.281 ms  211.364 ms
 8  aes-static-137.36.144.59.airtel.in (59.144.36.137)  367.374 ms  370.155 ms  372.317 ms
 9  lttpr-1.uk.mtnns.net (195.66.224.18)  375.413 ms  377.655 ms  380.617 ms
10  196.30.1.21 (196.30.1.21)  675.004 ms * *
11  vlan9.hr3.jnb6.za.mtnbusiness.net (196.30.156.136)  686.345 ms *  397.035 ms
12  196.30.213.108 (196.30.213.108)  654.599 ms  653.084 ms *
13  * firewall1.jnb2.host-h.net (196.7.216.173)  657.397 ms  659.084 ms
14  mybroadband.co.za (41.203.21.136)  662.498 ms  665.418 ms  668.654 ms

Update: It does the same on my Mweb consumer uncapped 384kbps account:
Code: 
[chris@MikroTik] /interface pppoe-client> /tool traceroute mybroadband.co.za use-dns=yes 
     ADDRESS                                    STATUS
   1 41-132-44-1.dsl.mweb.co.za 30ms 23ms 23ms 
   2 tengig-0-0-0-104.vic-ipc-1.mweb.co.za 41ms 40ms 43ms 
   3 vl-92.vic-hscore-1.mweb.co.za 44ms 42ms 41ms 
   4 tengig-0-0-0-0-11.vic-up-2.mweb.co.za 88ms 70ms 84ms 
   5 tengig-0-2-0-0.mid-1.mweb.co.za 54ms 44ms 46ms 
   6   125.17.16.113 210ms 208ms 209ms 
   7 aes-static-141.36.144.59.airtel.in 390ms 384ms 384ms 
   8 lttpr-1.uk.mtnns.net 387ms 384ms 510ms 
   9 ge11-0-0.gw2.jnb6.za.mtnbusiness.net timeout 401ms timeout 
                      mpls-label=636 ttl=247
  10 vlan9.hr3.jnb6.za.mtnbusiness.net 412ms 407ms 408ms 
  11  196.30.213.108 392ms timeout timeout 
  12 firewall1.jnb2.host-h.net 413ms 396ms 406ms 
  13 mybroadband.co.za timeout 412ms 405ms

But when I use [email protected] instead of [email protected] the routing is correct and it seems like I have a Telkom IP address instead:
Code: 
[pada@MikroTik] > /tool traceroute mybroadband.co.za use-dns=yes 
     ADDRESS                                    STATUS
   1 dsl-240-64-01.telkomadsl.co.za 31ms 20ms 22ms 
   2 wblv-ip-lir-1-gig-4-0-0.telkom-ipnet.co.za 27ms 22ms 20ms 
   3   196.43.25.206 25ms 22ms 21ms 
   4     196.7.8.206 26ms 23ms 23ms 
   5     196.30.1.21 53ms 70ms 50ms 
                      mpls-label=379 ttl=251
   6 vlan9.hr3.jnb6.za.mtnbusiness.net 49ms 45ms 46ms 
   7  196.30.213.108 55ms 47ms 45ms 
   8 firewall1.jnb2.host-h.net 54ms 45ms 45ms 
   9 mybroadband.co.za 46ms 45ms 47ms
 
Last edited:
That route was half-working this morning, looks like SEACOM have arranged routing via India. IPWhois shows that 125.17.16.113 is bahrti.co (India).

Routng and DNS is going to be tricky with this kind of scenario...
 
I have seen the same thing, even when there were no problems on SEACOM. Have informed out host, but will push the issue again.
 
Is MyBB still hosted with Hetzner?

A trace to our domain hosted with Hetzner is the same.

Tracing route to [196.7.147.21]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 35 ms 29 ms 35 ms 41-133-80-1.dsl.mweb.co.za [41.133.80.1]
3 34 ms 34 ms 35 ms tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
4 34 ms 34 ms 55 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 39 ms 39 ms 44 ms tengig-0-0-0-0-12.vic-up-2.mweb.co.za [196.22.169.242]
6 41 ms 44 ms 34 ms tengig-0-2-0-0.mid-1.mweb.co.za [196.22.169.219]
7 208 ms 199 ms 200 ms 125.17.16.113
8 374 ms 379 ms 380 ms AES-Static-141.36.144.59.airtel.in [59.144.36.141]
9 424 ms 394 ms 419 ms LTTPR-1.UK.MTNNS.NET [195.66.224.18]
10 * 446 ms 454 ms 196.7.21.19
11 * 446 ms * vlan10.hr3.cpt1.za.mtnbusiness.net [196.30.176.39]
12 448 ms * * 196.30.77.76
13 448 ms * 451 ms www21.cpt1.host-h.net [196.7.147.21]

Trace complete.
 
Someone at M-Web needs to fix the local preference settings on their BGP routing tables :P

Prefer local peering over
local transit over
international peering over
international transit.
 
I've been on SAIX all day, but after rebooting I can confirm that MWeb is still routing some local traffic via India and the UK (as per tracert above). Seems to be MTN Business hosted sites, as well as Internet Solutions (IS).

TENET and JINX routes seem fine.
 
It seems like Mweb has fixed this horrible rerouting issue for now. I haven't seen another site being routed like I've originally posted.
 
Pada said:
It seems like Mweb has fixed this horrible rerouting issue for now. I haven't seen another site being routed like I've originally posted.
Click to expand...

MWeb has constantly been tinkering with routing, it was improved last night, and seems to be much better this morning (Fri 9th).
 
Yeah, I just hope that it stays like this:
Code: 
traceroute to mybroadband.co.za (41.203.21.136), 30 hops max, 60 byte packets
 1  172.30.0.1  1.928 ms  1.883 ms  1.847 ms
 2  41.134.19.xxx  5.425 ms  5.616 ms  5.967 ms
 3  196.22.189.12  37.269 ms  39.569 ms  41.997 ms
 4  196.22.189.3  45.236 ms  47.113 ms  49.938 ms
 5  196.22.169.241  82.874 ms  83.498 ms  84.014 ms
 6  196.25.8.249  60.611 ms  60.574 ms  63.246 ms
 7  196.43.8.198  66.222 ms  65.002 ms  67.736 ms
 8  196.43.25.138  69.120 ms  44.939 ms  45.322 ms
 9  196.30.16.181  46.069 ms  45.425 ms  46.024 ms
10  196.30.1.22  46.943 ms  40.092 ms  40.418 ms
11  196.30.156.136  39.445 ms  38.851 ms  39.164 ms
12  196.30.213.108  38.731 ms  39.193 ms  37.620 ms
13  196.7.216.173  39.730 ms  42.068 ms  43.051 ms
14  41.203.21.136  47.296 ms  46.205 ms  45.503 ms
 
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