MMS on HP iPAQ h6340 on Vodacom network

Since March I have been trying to get my HP iPAQ h6340's MMS to work on the Vodacom network to no avail. I need someone who managed to get theirs working to help.

On numerous occasion I tried to get help from Vodacom and HP and they both keep on refering me to each other (passing the buck).

Please help.

Sebata, where did you get the 6340? I don't see it on the supported handset list. This could possibly mean the network don't recognize the handset and cannot format the MMS correctly.

1) Do you have problem sending or receiving or both?

2) Have you created the MMS APN and configured the MMS application to use that specific APN? I had to do this on my i-mate before MMS would work.

I would venture that you probably need to set up the APN and then take it from there. Best is to copy setting from another handset. You need the gateway IP, etc.

Thank you for responding.

I bought my HP iPAQ h6340 from DIGITAL Planet. Incredible Connection sells it too.

The product is in the market and I as a customer expects Vodacom to test it, because some of their customers are going to buy the product. That is why after escalating this problem within Vodacom, I asked that they test it for their network, but I did not get the answer.

I do receive messages in the MMS folder and when I open them they have a button for 'download', but when I press it, it gives me a message that it is downloading, and at the end nothing gets downloaded. I can't send MMS to others. I can create the message and when I press send it just stays in the 'Outbox' folder.

When I tried to set up the MMS account here are the things it asked for:
1) e-mail address
2) Your name
3) Username
4) Password
5) Account type
6) Name
7) Incoming mail (Server)
8) Outgoing mail (Server)
9) Domain

Please help me with what to input on the above fields.

What is an APN?

Sebata said:

When I tried to set up the MMS account here are the things it asked for:
1) e-mail address
2) Your name
3) Username
4) Password
5) Account type
6) Name
7) Incoming mail (Server)
8) Outgoing mail (Server)
9) Domain

Click to expand...

Well Sebata, those fields asked mentioned here is for setting up e-mail, not MMS, or did I miss something?

Believe or not that's what this device is asking for. Does anyone out there own the HP iPAQ h6340? Please let us know what is in your MMS account settings and how you went about setting it up.

Hi

I also have an HP iPAQ h6340 and I am on MTN and I have the same issues. The iPAQ seems to request those details for MMS, it's strange.

Anyone else got any clues at all?

Thanks

Ipaq 6340

Sebata said:

Believe or not that's what this device is asking for. Does anyone out there own the HP iPAQ h6340? Please let us know what is in your MMS account settings and how you went about setting it up.

Click to expand...

I seem to have got it working for Vodacom. I'm not sure if all these settings are required.

Settings->Connections->Connections
Tap Advanced tab

Tap "Select Networks"

From the first drop down box select "My MMS server", if it doesn't exist tap new and enter name "My MMS server" and tap OK and now select "My MMS server".

Tap Edit...

If there are no connections tap New.. else tap Edit...

The name for the connection should be "Vodacom MMS" , select a modem make sure "Cellular Line (GPRS)" is selected not "Cellulare Line" ie. the (GPRS) is important. Tap next the access point name (APN) must be mms.vodacom.net

Tap next, tap finish.

Tap the "Proxy settings" tab. Check both checkboxes the Proxy server is 196.6.128.13, tap advanced and set the http port to 8080. Tap ok, tap ok, tap ok, tap ok to leave the settings applet. I'm not sure how important the proxy settings are.

Now open Inbox, Tools->MMS settings.

"Connect via" should be "My MMS server", "Connect to Server" should be "Default server". Tap Servers tab tap "Default server" . The gateway should be 196.6.128.6 the server address "http://mmsc.vodacom4me.co.za"

Have you upgraded the firmware from HP's site? Hope this helps.

This works for me. I can send and receive MMS's.