[Part-time] Retail Store Consultant (Temp) at MWEB Job

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Location: Cape Town
Description:
The Connect division in Cape Town currently has a temp vacancy for a Retail Store Consultant who will report to the Store Manager (Canal Walk). The position is situated in Canal Walk and the candidate must be willing to work shifts, work on public holidays as well as on weekends.

Qualifications & Experience:

- Matric – Fully computer literate – Microsoft, Word and Excel – Minimum 2 years sales experience in a retail sales environment – Knowledge of the ISP industry and products desirable – 2 – 3 year successful track record in delivering customer service in a sales environment (preferably with ISP or Telecoms experience) – Bilingual (speak, read, write two of the following: English, Afrikaans, Zulu, Xhosa)

Job Specification:

- Acquiring new customer sales through the Retail Store and promotions as well as converting to sales – Up-selling existing customers from narrowband products to a variety of Broadband solutions and/or a combination of various products and services offered by MWEB Connect – Providing exceptional product knowledge on a variety of MWEB Connect products – Customer satisfaction and sales – Monitoring and reporting against asset register – Communication in outlet and with HO – Managing and accounting for all cash, stock, sales and stock shortages at outlet level – Liasing with support teams internally on any problem areas – All relevant documentation is compiled and completed accurately – Maintaining high quality merchandising: good housekeeping / product display / P.O.S as well as ensure correct pricing displays – Responsible for managing warranties, repairs and returns

Should you be shortlisted, one of our recruiters will contact you in due course to participate in further steps of our selection process.

Due to the volume of the applications received, further communication will only occur with shortlisted candidates. If you do not receive any response from us within three weeks, please consider your application to be unsuccessful.

CV’s can be forwarded to [email protected]



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