I work for a small IT firm (all of our employee's uses 3G) that services a couple of big clients in the Johannesburg area and was really looking forward to what Cell-C is trying to accomplish. Unfortunately I have to say that we are probably going to completely abandon testing the Cell-C service and rather let our clients stay with Vodacom/MTN.
I have already send a couple of suggestions/questions to Tell Trevor without any response. I was also at Cell-C store today and after three months of advertising they have still not launched in Gauteng plus there seems to be no fixed date of when it will be available. Further more the store representatives are very unhelpful. Apparently the store in Cresta got stock of the devices but are not allowed to sell them at this stage.
Then Cell-C still wonders about why they are not pulling clients. The Tell Trevor is a good idea as it shows that they are serious about fixing everything that is wrong with Cell-C but it is one thing to show intent, but intent without action does not mean anything. Very disappointed in Cell-C again.
I do apologise for the rant but I know there is a Cell-C representative on this forum and maybe he can understand what I think a lot of peoples perception is with Cell-C. When I first saw the advert I advised so many people of this (and everybody's response was negative because it is Cell-C), but now I regret it, and I so want Cell-C to succeed because more competition is always better.
I have already send a couple of suggestions/questions to Tell Trevor without any response. I was also at Cell-C store today and after three months of advertising they have still not launched in Gauteng plus there seems to be no fixed date of when it will be available. Further more the store representatives are very unhelpful. Apparently the store in Cresta got stock of the devices but are not allowed to sell them at this stage.
Then Cell-C still wonders about why they are not pulling clients. The Tell Trevor is a good idea as it shows that they are serious about fixing everything that is wrong with Cell-C but it is one thing to show intent, but intent without action does not mean anything. Very disappointed in Cell-C again.
I do apologise for the rant but I know there is a Cell-C representative on this forum and maybe he can understand what I think a lot of peoples perception is with Cell-C. When I first saw the advert I advised so many people of this (and everybody's response was negative because it is Cell-C), but now I regret it, and I so want Cell-C to succeed because more competition is always better.
