What is Vodacom's process with warranties

MOwrt

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In your head
Im sorry if im posting this in the wrong section.
I have had my BB curve for about 9 months now. Last night I installed an app, which needed a reboot to complete installation. I rebooted but the now the phone doesn't start up at all. All I get is the white background with the clock on it. I've googled a few things - and fron what I've read, this can't be fixed. So I'd like to what Vodacom (contract is with them) will do if it can't be fixed. As the phone is still under warranty, does it get replaced? Please assist. Thanks
 
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