What is the catch with Cybersmart "Free" adsl account.

DrJohnZoidberg

DrJohnZoidberg

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I can't fathom out what the catch is regarding this "Free" 1gb account from cybersmart, nor can I find any info by googling.

I've read through the terms and conditions and it never mentions anything about the 1gb free account.

Can somebody please explain..?

EDIT: Oh yes, I am referring to the one under "Account Only ADSL"
 
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well the first is more of a meat hook then a catch, they want you banking details...
the 2nd is that they say you can only use them if you sign up with them, and there was something else equally backward.
oh and their systems are so backwards that they need a signed note from you, to delete you "unconfirmed" application...
 
According to their T&C you need to cancel all other adsl services you have at other ISPs if you sign up with them. That includes the adsl line rental in my opinion. So you will have a free gig without a line! Unless you move your line to them.

Yes I know they don't enforce it, but for the love of *(@#^$^(2 - it is the most draconian T&Cs I've ever seen!
 
I'm a happy Cybersmart customer (with 3 other accounts). :)
My bandwidth is unshaped and I don't seem to have more problems than, say, MWEB customers for example. :erm:
 
ja, I even asked the consulted who phoned me and she asked her boss and said it was fine

plus they cant see how many accounts you own

I use the free cybersmart and afrihost accounts for BO and telkom for the rest (traffic splitter)
 
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Big Bean said:
ja, I even asked the consulted who phoned me and she asked her boss and said it was fine
plus they cant see how many accounts you own
Click to expand...

Why don't they remove the T&Cs then? It is like hanging up a big neon sign outside your shop stating something like "Right of admission reserved: Yellow People Only" for the heck of it.
 
then WTf have them there? even after the big outcry? retarded...
 
the reason for the "only us as ur ISP" term is because the support centre get annoyed when ppl phone asking why there email doesnt work.
This is because there smtp is set to the other ISP and it costs cybersmart money to have ppl like that phoning them

saw this in there FAQ section somwhere

MyISP has had free accounts for years (though they only 250 meg)
 
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Big Bean said:
the reason for the "only us as ur ISP" term is because the support centre get annoyed when ppl phone asking why there email doesnt work.
This is because there smtp is set to the other ISP and it costs cybersmart money to have ppl like that phoning them
Click to expand...

Why would you use a hammer to swat a fly?
 
used account for 1 day, then i cant log into it anymore lol

my afrihost free account still works 100% :)
 
Granted the T & C's do seem draconian, but its more to save call centre costs than anything else. And as they dont enforce the "one account only", you really dont have to follow it. But obviously your not gonna get support if you phone and say "Hi uhm my adsl is not working with my WebAfrica account".
 
The catch is simple: CS suck Donkey Balls with their Tee 'n Cees by keeping your balls in a vice bench.

Afrihost have a no strings attached policey - go Afrihost !!!!!!
 
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