MWEB I am actually quite disgusted

Lino

I am back
Joined
Jan 26, 2008
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So here I am, I need to urgently download a file using HTTP, and I get a speed of 40KB/s, on a 4 mb line using a 4mb account. This is a legit file, nothing dodgy!

Then to add insult to the wound, I had to download another HTTP file via a VPN (something quickly for work) and blow me MWEB throttles it to 8B/S (8 bytes)

So can someone please tell me, why am I paying for a 4mb line with a 4mb account when it would be quicker for me to use 14kbps modem?
 
so linoman any chance of a tracert ? i can quite assure you that file is not shaped as i managed to pull it at around 70Kb/s even with steam taking most of my bandwidth.

past your tracert (note i've got steam going at full blown)

Tracing route to jungle.metalab.unc.edu [152.46.7.109]
over a maximum of 30 hops:

1 <1 ms 12 ms 2 ms . [10.10.10.1]
2 * * * Request timed out.
3 200 ms 152 ms 186 ms tengig-0-0-0-101.vic-ipc-1.mweb.co.za [196.22.16
9.134]
4 249 ms 311 ms 215 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 217 ms 206 ms 167 ms tengig-0-0-0-0-12.vic-up-1.mweb.co.za [196.22.16
9.241]
6 134 ms 165 ms 207 ms tengig-0-2-0-0.mid-1.mweb.co.za [196.22.169.219]

7 425 ms 401 ms 450 ms PO9-0.lon-001-access-1.interoute.net [89.202.130
.181]
8 356 ms 373 ms 430 ms xe-1-3-0-0.lon-001-score-1-re0.interoute.net [84
.233.218.178]
9 461 ms 420 ms 367 ms 212.113.16.109
10 423 ms 378 ms 344 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
11 508 ms 530 ms 533 ms ae-43-43.ebr1.NewYork1.Level3.net [4.69.137.74]

12 540 ms 550 ms 631 ms ae-10-10.ebr2.Washington12.Level3.net [4.69.148.
50]
13 523 ms 629 ms 624 ms ae-1-100.ebr1.Washington12.Level3.net [4.69.143.
213]
14 552 ms 543 ms 544 ms ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
15 473 ms 540 ms 550 ms ae-4-4.car1.Charlotte1.Level3.net [4.69.132.161]

16 419 ms 454 ms 453 ms ae-11-11.car2.Charlotte1.Level3.net [4.69.132.16
6]
17 435 ms 363 ms 407 ms MCNC.car2.Charlotte1.Level3.net [4.71.126.6]
18 480 ms 487 ms 428 ms rtpcrs-gw-to-chltcrs-gw.ncren.net [128.109.212.1
]
19 404 ms 401 ms 497 ms rtp7600-gw-tg4-2-to-rtp-crs-gw.ncren.net [128.10
9.9.2]
20 357 ms 455 ms 440 ms ibiblio-gw-to-rtp11-gw.ncren.net [128.109.70.114
]
21 400 ms 459 ms 485 ms jungle.metalab.unc.edu [152.46.7.109]

Trace complete.

28sleaa.jpg



as far as i can tell it must be an issue with your line, your exchange or your area.
 
Tracing route to jungle.metalab.unc.edu [152.46.7.109]
over a maximum of 30 hops:

1 5 ms 1 ms 1 ms www.routerlogin.com [192.168.0.1]
2 10 ms 10 ms 10 ms 41-133-108-1.dsl.mweb.co.za [41.133.108.1]
3 11 ms 11 ms 11 ms 196-28-178-202.adsl.mweb.co.za [196.28.178.202]

4 12 ms 11 ms 11 ms 196-28-179-11.adsl.mweb.co.za [196.28.179.11]
5 12 ms 14 ms 12 ms 196-28-178-97.adsl.mweb.co.za [196.28.178.97]
6 35 ms 36 ms 35 ms gig-0-0-0.vic-hscore-3.mweb.co.za [196.22.169.41
]
7 35 ms 35 ms 35 ms 196.22.169.61
8 38 ms 38 ms 36 ms tengig-0-0-0-0-11.vic-up-1.mweb.co.za [196.22.16
9.225]
9 51 ms 53 ms 49 ms tengig-0-2-0-0.mid-1.mweb.co.za [196.22.169.219]

10 264 ms 263 ms 263 ms PO9-0.lon-001-access-1.interoute.net [89.202.130
.181]
11 264 ms 264 ms 264 ms xe-1-3-0-0.lon-001-score-1-re0.interoute.net [84
.233.218.178]
12 416 ms 417 ms 419 ms 212.113.16.109
13 294 ms 301 ms 292 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
14 333 ms 333 ms 333 ms ae-43-43.ebr1.NewYork1.Level3.net [4.69.137.74]

15 366 ms 360 ms 364 ms ae-10-10.ebr2.Washington12.Level3.net [4.69.148.
50]
16 374 ms 375 ms 512 ms ae-1-100.ebr1.Washington12.Level3.net [4.69.143.
213]
17 527 ms 534 ms 351 ms ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
18 355 ms 355 ms 355 ms ae-4-4.car1.Charlotte1.Level3.net [4.69.132.161]

19 356 ms 355 ms 355 ms ae-11-11.car2.Charlotte1.Level3.net [4.69.132.16
6]
20 408 ms 361 ms 370 ms MCNC.car2.Charlotte1.Level3.net [4.71.126.6]
21 401 ms 402 ms 400 ms rtpcrs-gw-to-chltcrs-gw.ncren.net [128.109.212.1
]
22 381 ms 380 ms 378 ms rtp7600-gw-tg4-2-to-rtp-crs-gw.ncren.net [128.10
9.9.2]
23 365 ms 364 ms 366 ms ibiblio-gw-to-rtp11-gw.ncren.net [128.109.70.114
]
24 452 ms 436 ms 434 ms jungle.metalab.unc.edu [152.46.7.109]

Trace complete.
 
240KB/S

You don't think its my router do you? *yeah strange thought I know*
 
240KB/S

You don't think its my router do you? *yeah strange thought I know*

i would then guess that local to you is fine on HTTP/FTP. it must be then USA (or INT) to you that's the problem. wonder how a speed test to New York for example would be. (www.speedtest.net) did you try that file again in the OP ?
 
I get max speed all the time... Sometimes, the breakout links go poo poo, and I get really bad speeds. Even browsing feels sluggish.

this link:
http://www.mweb.co.za/helpcentre/ADSL/ADSLOutages/tabid/1765/Default.aspx

tells you if there is a problem affecting your area.

Otherwise, it could always be the server you're dloading from... their traffic might be limited or their infrastructure might be dodge.

Try use a proper Download Manager too. I used to use FDM (Free Download Manager) and used to start at 420 but slow down to 250kb/s after 10 mins or so.
I moved to IDM (Internet Download Manager) and get 420 consistently with MWEB UNCAPPED and higher with my other accounts.
Even files from FileServe or HotFile come down at the proper speed when using the free option... using FF's dload manager, I'd get 5kb/s, but with IDM I get 120kb/s.

I'm very happy with MWEB's uncapped... even playing games on PSN (which I thought would suffer after the peering story) is 100%. Played NFS HP online the other night and it appeared to be latency free. Racing games are notorious for exposing lag.
 
I get max speed all the time... Sometimes, the breakout links go poo poo, and I get really bad speeds. Even browsing feels sluggish.

this link:
http://www.mweb.co.za/helpcentre/ADSL/ADSLOutages/tabid/1765/Default.aspx

tells you if there is a problem affecting your area.

Otherwise, it could always be the server you're dloading from... their traffic might be limited or their infrastructure might be dodge.

Try use a proper Download Manager too. I used to use FDM (Free Download Manager) and used to start at 420 but slow down to 250kb/s after 10 mins or so.
I moved to IDM (Internet Download Manager) and get 420 consistently with MWEB UNCAPPED and higher with my other accounts.
Even files from FileServe or HotFile come down at the proper speed when using the free option... using FF's dload manager, I'd get 5kb/s, but with IDM I get 120kb/s.

I'm very happy with MWEB's uncapped... even playing games on PSN (which I thought would suffer after the peering story) is 100%. Played NFS HP online the other night and it appeared to be latency free. Racing games are notorious for exposing lag.

IDM - that's a paid app isn't it?
 
IDM - that's a paid app isn't it?

You do have to pay for it.

But I've never regretted switching over, it effectively doubled my FTP and HTTP average download speed as well as getting the maximun available speed out of file hosting servers.

For example:
If there's a 350MB file on HotFile that I'm looking to download.
I don't have a Hotfile account, nor do I use their services enough to warrant one.

If you choose the "Regular, Slower Download" option, the estimated time is 20 minutes. (free is 2 minutes or something)
Before, I'd get speeds of 5kb/s. I always thought that this was what "The Slower Option" was all about.
IDM integrates into your browser and you can set it to automatically kick in with files larger than a certain amount. (I've chosen 1MB)
Now, I get 100kb/s a from Hotfile and IT DOES TAKE 20 MINUTES, not 3 days anymore.

there's a tab which appears over imbedded vids that gives you the option to dload with IDM. very useful if you've been sent a link with a vid you'd like to see but don't want to wait for the blooming thing to buffer. BAM! you dload it at max HTTP speeds! and can watch it at your leisure.

Never looked back.

I always thought it was my line or my ISP that was holding my 4mbit (now 6mbit) line back... meanwhile, it was my download manager.
 
So here I am, I need to urgently download a file using HTTP, and I get a speed of 40KB/s, on a 4 mb line using a 4mb account. This is a legit file, nothing dodgy!

Then to add insult to the wound, I had to download another HTTP file via a VPN (something quickly for work) and blow me MWEB throttles it to 8B/S (8 bytes)

So can someone please tell me, why am I paying for a 4mb line with a 4mb account when it would be quicker for me to use 14kbps modem?

I think you have been moaning about this for sometime now so i think you need to ask yourself, why am i still using this service?

Why are you paying for a service that is not delivering?
 
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