Packet Loss - Sunninghill 2010-12-02

I'm getting horrible packet loss tonight in Sunninghill which is making even browsing rather difficult:

Ping statistics for 67.195.160.76:
Packets: Sent = 50, Received = 40, Lost = 10 (20% loss),
Approximate round trip times in milli-seconds:
Minimum = 441ms, Maximum = 507ms, Average = 492ms

Current RSSI is -81, tower id is 12201.

Does anyone know the proper channel for reporting such occurances?

20+ hops to your destination ?

tried pinging the first hop on the international link without a problem :

2 * * * Request timed out.
3 37 ms 39 ms 39 ms 41.157.83.14
4 36 ms 38 ms 39 ms PARSER21 [10.0.238.41]
5 37 ms 39 ms 39 ms 41.157.83.14
6 46 ms 39 ms 39 ms 41.157.72.1
7 45 ms 39 ms 39 ms 41.157.64.3
8 46 ms 39 ms 39 ms 41.48.253.34
9 286 ms 259 ms 259 ms 83.231.233.141
10 277 ms 268 ms 259 ms po-4.r01.londen03.uk.bb.gin.ntt.net [129.250.5.2
34]
11 263 ms 291 ms 266 ms xe-0.level3.londen03.uk.bb.gin.ntt.net [129.250.
8.138]
12 272 ms 279 ms 269 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
13 345 ms 339 ms 349 ms ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]

14 445 ms 329 ms 329 ms ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]
15 346 ms 328 ms 339 ms ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89]

16 345 ms 379 ms 338 ms ae-62-62.csw1.Washington1.Level3.net [4.69.134.1
46]
17 344 ms 448 ms 339 ms ae-11-69.car1.Washington1.Level3.net [4.68.17.3]

18 385 ms 389 ms 389 ms YAHOO-INC.car1.Washington1.Level3.net [4.79.228.
2]
19 386 ms 399 ms 389 ms xe-2-0-0.msr2.ac2.yahoo.com [216.115.108.127]
20 397 ms 389 ms 458 ms xe-7-2-0.clr3.ac4.yahoo.com [76.13.0.193]
21 345 ms 339 ms 339 ms te-8-1.bas-a2.ac4.yahoo.com [76.13.0.175]
22 396 ms 389 ms 389 ms ir1.fp.vip.ac4.yahoo.com [67.195.160.76]

Trace complete.

Thanks, it sorted itself after 9pm ish. I'm starting to think that the towers in Sunninghill are bit congested between 7 and 10 ...