I purchased the 60GB bundle (5GB per month) on the 20th November and the first day I began using it, I noticed that the connection would change from HSPA+ to WCDMA and my connection would drop everytime this happened. Eventually I got used to it for some odd reason because I liked the spped I was getting but this weekend really upset me!
My phone is also on cellc and I was expecting a call but nothing came through, my signal strength was on full! I tried calling and it said NO NETWORK COVERAGE and then everything I tried after that gave the same error. When I noticed my internet on the data contract wasn't working either, I changed to GSM on my phone and it worked fine. I called the customer care twice and in both instances the technical division was unable to resolve my issue.
I was really frustrated because I needed to work and this made it impossible!
I kept trying and managed to get connected a few times for 2-3minutes and then it would drop again. After spending R2999 on internet on 1 network, I had to buy a data bundle on a Vodacom sim! Now you tell me, is Cell C ever going to re-imburse me for this?? They're too busy spending money on Marketing to bother about customers.
I'm still experiencing problems with intermittent internet connections. What's the point in having a fast car that's always broken??
I live in Paulshof, Sandton.
My phone is also on cellc and I was expecting a call but nothing came through, my signal strength was on full! I tried calling and it said NO NETWORK COVERAGE and then everything I tried after that gave the same error. When I noticed my internet on the data contract wasn't working either, I changed to GSM on my phone and it worked fine. I called the customer care twice and in both instances the technical division was unable to resolve my issue.
I was really frustrated because I needed to work and this made it impossible!
I kept trying and managed to get connected a few times for 2-3minutes and then it would drop again. After spending R2999 on internet on 1 network, I had to buy a data bundle on a Vodacom sim! Now you tell me, is Cell C ever going to re-imburse me for this?? They're too busy spending money on Marketing to bother about customers.
I'm still experiencing problems with intermittent internet connections. What's the point in having a fast car that's always broken??
I live in Paulshof, Sandton.