We're Out of Time - And Its Our Fault

LoneGunman

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In The Shadow of Bush-lite: Obama
I'm writing this, as a 'discussion document' - for Forumites and those who actually care, to consider.

Given the - to me - ludicrous mess of MyAdsl's actions over the last few months, in reaction to the imminent Telkom change.

BTW: If the most you can do is whine about the length of this document, as opposed to considering and commenting on its Content, then you really should keep your comments to yourself and let the thinking adult Humans communicate.

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You know who is to be blamed for what's about to happen on November 1st?

Us.

Thousands of pages have been written by forumites (including me) - with perhaps 1 -8% of those writers taking it to the realworld, in any tangible way.

In an online Forum of 5000+ humans - to have kept what is a Mob mentality where - although there's individuals here and there doing what they can in the realworld, to change/alter/alert the authorities to the coming coming - but the majority of those on Forum, have stayed content to simply 'post' their comments and 'fightin words', without doing anything tangible in reality, means that the few individuals who have tried to make a difference, have been dragged back down into ineffectiveness by the practical apathy of the majority of Forumites.

This coming change stands as a very good lesson in civic action, and social activism - or rather, what happens when there IS NO central planning, tactical planning, or attempt to assemble the 5000+ humans into anything cohesive, that can actually make a difference in reality.

(I was part of various Leftist structures during the struggle against Apartheid, so I have direct hands-on experience of the BIG difference between 'sitting around and talking' (ie: posting) and 'working towards creating groups to fulfil tasks, to both get everyone on the same page, and then make an impact in the real world in various projects'.)

It truly doesn't matter that there are a small handful of enlightened and proactive individuals on the Forum, willing to try to do 'realworld' tasks - if the majority of Forumites are not organised, and think that posting some 'fightin words' on a webpage has any meaning whatsoever in reality.

Indeed, the majority of Forumites would seem to be content to do nothing and wait for someone else to do something, and THEN they'll agree, or make that phone call, or send that email or fax..

Basically, its a Mob mentality - as opposed to a tightly organised social activist group, with clearly defined subgroups, to use the various individuals talents and skills in a variety of productive ways.

I understand that RPM created this forum as a platform for sharing and conveying information - and reasonably, he can't be expected to become the central authority in charge of an online/offline social activist organisation - but I'm hoping that the unfolding, chaotic and frankly non-productive attempts to rectify the looming problem, over the last few months, as the countdown towards Nov 1st began, can demonstrate some useful lessons for the more serious Forumites.

As I've posted elsewhere along the way - we are an Army in cyberspace.

But an Army without leaders, without direction, purpose, order, or any overall tactical focus or central organised goals.

Each individual who's made the laudable effort to extend the 'fightin words' from here, to the realworld, by phoning/faxing/mailing Authorities - must have noticed the complete drag on their activities, from having 4999+ other people in effect, sitting on their legs and slowing them down.

Every action, by individuals, thus turns into just that - a phone call or a fax, from ONE person, who's clearly operating without the weight and power of 4999 other people in their organisation.

This is what happens when there's a disorganised Mob, deluding themselves that they're actually Organised, surrounding the minority of folks who ARE willing to be pro-active in a meaningful way. It makes the attempts by individuals to do anything, essentially futile - and non productive in any meaningful way.

If one looks at the numbers of posts relating to Nov 1st, and works out the energy and hours that Forumites have devoted to creating these - easily into the hundreds or thousands of total hours - versus the perhaps 10 or 20 hours in total, of 'realworld' interaction with Authorities, one sees again the delusion at work, of an Army without structure (or a social activist group without a 'Projects and PR' sub-group) , that thinks messages on a webpage can alter the larger social reality.

And after an absence from here for a while, I see that one of the big issues is.... little coloured symbols to detail the 'reputation' of Forumites - so that (presumably) visiting Media can work out if the poster is considered a 'quality' Forumite.

This would be funny, if it wasn't so sad.

An organised activist group, would have a Media and PR section, (of however many skilled and interested folks) who specifically liase with the Press, continually send them info, and whose job it is, to raise the public realworld profile of MyADSL, and act as the 'propaganda and information' wing of the Forum.

And that group is entirely separate from the other 'Legal Actions' sub-group, with the skills (usually the legally trained folks) who agitate and alert Authorities via legal submissions on a variety of fronts..

There's a Funding group, who focus on raising funds, distributing funds, to the various subgroups, and ensuring that accounts are kept in accordance with the law and that these figures are open to all to evaluate and observe..

Multiple sub-groups, that the various 5000+ members can migrate into, as they choose - or simply donate funds into - for those more pro-active members who ARE participating..

Each group has tasks, ongoing projects, and no 'central authority' to be reported to which will slowdown their actions.

You can't judge the effectiveness of Propaganda (or Marketing, or Legal Actions) - unless you're a skilled professional in those fields - so you leave it up to those groups to do their work as they see fit.

In this way the overall problem-solving abilities of the Forum is improved 100%
and a broad front of REALWORLD actions, projects and campaigns begins to evolve - and be continually funded.

Instead - there's a Mob.

Yes, with bright and skilled individuals doing their best, amidst it - but ultimately being dragged down by the complete lack of overall tactics and planning, which could turn this Forum into a social activist group that can change laws, society and face up to challenges in a productive and genuinely meaningful way.

Lawyers AREN'T marketing people, journalists AREN'T lawyers, we've all seen the blurring of lines here, as folks without the training or skills, attempt (laudably) to do jobs/tasks that they aren't equipped for.

(It's just wrong to expect a regular businessperson forumite to be able to communicate effectively with the Media - leave it to that sub-group..

Ditto the lawyers on forum, asking unqualified laymen to comment on actions they COULD take..)

Setting up sub groups, doesn't mean any one individual has to devote time and energy to doing it - merely initially getting the group together, (of suitably focused/skilled folks) and they take it over and begin their process..

There's much talk about 'democracy' here - but in truth, for democracy to flourish, you HAVE to set up support structures for it.

Democracy isn't the static and noise of the Mob posting messages online, and telling each other simplistically that they're able to achieve something by the occasional phone call, email or fax.

A democratic social activist organisation requires STRUCTURE. And thereafter, a hands-off policy. The Mob can join the groups they want, or donate, or comment on the end results, or shut up.

The Mob posting back and forth mindlessly, is not 'democracy', much as they'd like to think they are.

So come November 1st - MyAdsl members will see what happens, when the realworld end results of a complete lack of organised Activism, becomes reality.

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A well written diatribe. Organized activism has to start somewhere, and I'd imagine a disorganized mob is the first step. A letter like yours could be the second.
 
I sort of disagree there LG. A lot has been done, but this isn't a bunch of rioting school kids or disgruntled mine workers. Most of us are professionals who cannot justify abandoning work to toy-toy about the price of phone calls.

We've approached it as best we can and we have caused action. Mass action against a monopoly provider is not the same as striking against an employer, we lose out, not them.

Would the ISP's have started legal proceedings about Nov 1 if there hadn't been such an outcry? Telkom would never listen to any action by consumers because they don't have to. ICASA have been spammed to death about the problem and are *apparently* looking into it, although they're 2 months overdue.

RPM is getting his fingers into as many pies as possible as he is the de facto face of the community, that's you organisational focal point, your leader if you will.

There is only so much you can do without alienating those you're trying to appeal to. Things are changing if not incredibly slowly, but the right things are in motion we just need to keep up the pressure and see it through.
 
Hi LoneGunman

Thanks for the post.

I have personally addressed this issue with Telkom directly. I have informed Papi (CEO), Lulu (Communications Exec) and Puleng that they must reconsider their move (and a few stronger words :D). ICASA was informed about this mess and they asked for comment. The media was informed and a few articles addressed this issue…

Regards,

RPM
 
Not that I don't agree with you, but what exactly is your plan? Other than telling us that we are stupid and not up to your high standards, I don't see anything here other than more useless posting? Don't get me wrong, if you have some ideas let us know. I think lots of us are ready to do more. But I don't know if insulting this community is the way to go about getting your point across.

I don't think the posts and discussion here have had no effect. The purpose of MyADSL (IMHO) is to raise awareness amongst the general public and have some influence on a largely ignorant mass media. A purpose which I believe it has achieved superbly. Think of it as conscientizing the masses. The fact is that change is comming. Not as quickly as we would like, but it is comming. And I think MyADSL, Hellkom etc have played a part in this.

I don't think an open discussion community like MyADSL is the right place to institue your vision anyhow. The 5000 users are not of a single mind. Different ones want different things. If you want to lead an activit group make one, get it a website and recruit members. After telling everyone how stupid and useless they are, I doubt you have much luck on that score.

I agree that we could do more. And things do come to mind. How about picketing cnr Jan Smuts / Empire roads a couple of mornings. Better still, picketing (or whatever gets the least of us shot) a session or two of parliament? I'd do that. Stand and look silly with a plackard somewhere obviouse and public.

The problem, however, is that at the end of the day, the opionions / complaints of 5000+ people carry very little weight when compared to R6,000,000,000 profit. Yes, count the zeros.

Oh and yes, I have phoned, e-mailed, laid complaints with ICASA commented wherever articles appear in the mass media etc.
 
LG thanks for the plan of a plan :)

LG how would this singular entity of 5000+ people convey there feelings to the MAN?This is not a rhetorical question.
 
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I feel your pain LG...

However, I get this feeling that your anger is channelled onto the wrong people. I for one do not believe in rioting and picketing, I really do not want to be associated with the kind of people that bring our economy to a standstill.

I am however for the smarter alternative, Informing the masses, which I believe this forum have been doing and can still do more.

Actions like handing out flyers etc, which is something that I am supporting.

As you so elegantly stated, you did support Leftist in the past. Others didn’t, that's because we all have different believes and ideas. You have resorted to generalising us and other population groups that I, once again, find insulting.

Bottom line: Keep doing what you/we are doing, but direct your anger/ efforts towards the betterment of our circumstances rather than branding forumnites.

:)
 
RPM and his right hand men and ladies have and are doing all they could reasonably be expected to do.

LGM I do agree with your sentiments but also want to point out that having opposiiton to Telkom in decoherent structure also has some advantages. We represent a nebulous threat to them will few, if any, points of weakness that they could attack.

But overall I agree with you completely. If every forumite contributed to the extent of their abilities to the fight against Telkom we would have won already.

Hard problem to deal with ... apathy.
 
I think the hard problem we are faced with, is ICASA and their lack regulation. There hopeless and havnt done a single thing, except leaving alot of Internet users with false hope.

Seriously, I believe this is the root of all apathy.
 
Yip, why bother doing anything when ICASA releases a report on how broadband in the country should be changed and a couple months later Telkom does the complete opposite without any consiquences and we get screwed. What are 5000 privelaged South Africans going to do? No one gives a rates ass about us. The way I see it is that only big businesses can win this fight.
 
What do you want people to do? Wave a wand?

Most of this energy is completely misdirected to start with, and can I ask - what did YOU do about it?

Complain to Telkom? Pissing in the wind
Complain to ICASA? ROFLROFLROFLROFLROFLROFL etc.
Complain to Mary Poppins? Probably more reasonable.

ICASA have done jack, ICASA can't do jack. Where to complain? No idea, DoC is a start. Do your toi-toing outside Ivy's house sounds like a better plan.

As for me doing something, well, honestly time is money and ADSL is still cheaper than my time. Things won't stay the same forever, so slap me with a "Typical laid back ZA attitude" stamp. Telkom still have free reign, and again why do you think they would change their policies? They are a monopoly, its not hard to realise that threatening them is kinda pointless - so no there is nothing you can do about "November 1st" its going to come and go - so I can suggest requesting a halloween party from Telkom instead.
 
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I sent Multiple emails to icasa, copying the board members and senior management and all i recieved was crap about "Saix not being regulated" and extensive emails defending their responses when their bosses were cc'ed. I truly believe that Icasa is completely powerless in this regard and regardless of the complaints, Telkom will do what they will. In discussion with some of the Icasa people i was informed that they are recieving up to 200 emails a day regarding local capping. If this doesn't raise a red flag, nothing will.
 
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From what I've seen, this forum HAS made a difference. A few years back, there was no news about Telkom and our exorbitant Telkoms costs, since then, this forum has been proactive in sending out a message which the media finally picked up on.

The buzz is now on the street - the average person is starting to get irritated about telecomms costs, whether that be fixed line or mobile tariffs.

As soon as critical consumer anger mass is reached, the networks have to pay attention, but this can only happen if their is a competitive environment.

The futily of fighting a monopoly is that you can never win unless competition is introduced. No amount of organisation of 5000 people will change that, except to fight via the regulators to get that competition into the market.

This IS happening and congratulations to those who have helped make it happen.

Sometimes it doesn't take 5000 people to start achieving results, just a handful ...
 
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