marine1
Honorary Master
I had a 2 TB hard drive bought as a gift from Europe, Samsung.
The drive crashed after 5 months or so.
Samsung SA refused to help me, they said they dont support hard drives, so I got hold of Samsung Korea and they referred me to a guy in Netherlands, what an awesome guy.
Was disgusted Samsung SA would not assist. He went out of his way to help.
I was sent to Pinnacle Micro who kept me waiting for 2 hrs and then refused to help even though they had been instructed to replace it from Samsung and they would get their replacement.
I then went to Mustek and dealt with a lady there (would prefer not to mention names) She was awesome and replaced the drive for me.
This is service.
Well done guys.
The drive crashed after 5 months or so.
Samsung SA refused to help me, they said they dont support hard drives, so I got hold of Samsung Korea and they referred me to a guy in Netherlands, what an awesome guy.
Was disgusted Samsung SA would not assist. He went out of his way to help.
I was sent to Pinnacle Micro who kept me waiting for 2 hrs and then refused to help even though they had been instructed to replace it from Samsung and they would get their replacement.
I then went to Mustek and dealt with a lady there (would prefer not to mention names) She was awesome and replaced the drive for me.
This is service.
Well done guys.
