wajason
21-11-2005, 10:20 AM
All Web Africa clients that were experiencing Auth problems yesterday ,
Web Africa, would like to apologise for any inconvenience caused, we did everything to try resolve the problem, but was out of our hands ..
please see below...
SAIX Network Notice Resolved
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Reference ID : STT000000004410
Failure Type : Service Failure
Problem Description : Rosebank Authentication Services Impact : Customers that do their own authentication would have experienced deterioration in communications to Rosebank Network Services
Time Down : 20 Nov, 2005 at 04:00:00 (SAT) Time Up : 20 Nov, 2005 at 15:00:00 (SAT) Sites : service Services Affected : Authentication Resolution Description : Hardware module reset on Rosebank Core router.
Cause of Failure : Problematic Hardware module on Rosebank Core router.
Web Africa, would like to apologise for any inconvenience caused, we did everything to try resolve the problem, but was out of our hands ..
please see below...
SAIX Network Notice Resolved
---------------------------------------------------------------------
Reference ID : STT000000004410
Failure Type : Service Failure
Problem Description : Rosebank Authentication Services Impact : Customers that do their own authentication would have experienced deterioration in communications to Rosebank Network Services
Time Down : 20 Nov, 2005 at 04:00:00 (SAT) Time Up : 20 Nov, 2005 at 15:00:00 (SAT) Sites : service Services Affected : Authentication Resolution Description : Hardware module reset on Rosebank Core router.
Cause of Failure : Problematic Hardware module on Rosebank Core router.