Location: Johannesburg
Description:
The Mimecast Solutions Architect or Technical Pre-Sales Consultant drives and manages the technology evaluation stage of the sales process and is an integral member of the Channel and Direct sales teams, working as the key technical advisor and advocate for Mimecasts Unified Email Management (UEM) products. Their mission is to ensure that Mimecast becomes the technically preferred vendor of a given prospect.
We are looking for a top performer who can establish & maintain strong relationships throughout the sales cycle, and who exudes a passion for understanding the technical needs of the customer and articulating the value of Mimecast’s products and solutions in meeting those needs.
The ideal candidate must have strong technical aptitude and be well experienced presenting technical solutions and providing technical demonstrations to many different audiences – from technical folk to CEOs.
As Mimecast is a rapidly growing and evolving entrepreneurial company the role requires someone with an entrepreneurial spirit, who is very flexible and can handle multiple tasks, including for example, the need to interface and provide a service to business development (sales), product management, marketing, training and customer advocacy.
A specific focus for this position will be to minimise the technical risk associated with the implementation of Mimecast for enterprise and upper mid-market customers, or those with non-standard mail infrastructure environments. Following from this, internal collaboration and information sharing about lessons learned and innovation creation is encumbent on the successful candidate.
Key Responsibilities:
· Collaborate with sales resources to address any and all technical concerns during sales cycles. Take ownership of the implementation cycle that ensues for relevant, closed opportunities.
· Able to recognise and relate specific technical features as business benefit
· Collaborate with partners to build pre-sales competencies for Mimecast within the entire sales ecosystem;
· Actively and specifically mitigate all technical risks associated with relevant sales to improve sales closure ratios;
· To contribute towards a growing knowledge base pertaining to all technical and project-related matters within the business, through local and international collaboration;
· To be able to discuss and design solutions for a wide range of technical ICT projects within the Small/Medium business and Enterprise.
· Provide technical deployment and other relevant expertise to customer projects where Mimecast is involved;
· Preparing for and conducting product demonstrations along with the field sales or channel sales personnel.
· Ability to report clearly on events both verbally and in written form, including good technical specification and report writing skills, applicable to a broad audience at all levels of seniority, both internally and externally.
· Collaborate with Product Managers to:
o discuss potential product development
o provide input to new product development
o receive output from product development
Essentials skills and experience:
· Demonstrable broad, practical knowledge of ICT technologies and full project life cycle implementation.
· Minimum of 2 years customer facing experience
· Strategic business acumen
· Demonstrated Technical Pre-Sales experience in a reputable technology vendor
· Background of success in supporting both direct and channel sales
· Industry specific knowledge e.g. cloud based computing and email infrastructures
· Documented experience of giving customer presentations at managerial and director level;
· 3-5 years operational experience with Microsoft infrastructure technology including AD and MS Exchange
· Microsoft Email Infrastructure experience (others are beneficial)
· MCSE qualification or similar
· Detail orientated and disciplined
Preferred but not essential skills:
· Operational experience of email servers, networks and archiving technologies;
· Compliance, eDiscovery and Storage management
· Scripting language (any)
· VBScript Troubleshooting experience of server and network performance issues
· LINUX
Apply to this job
Description:
The Mimecast Solutions Architect or Technical Pre-Sales Consultant drives and manages the technology evaluation stage of the sales process and is an integral member of the Channel and Direct sales teams, working as the key technical advisor and advocate for Mimecasts Unified Email Management (UEM) products. Their mission is to ensure that Mimecast becomes the technically preferred vendor of a given prospect.
We are looking for a top performer who can establish & maintain strong relationships throughout the sales cycle, and who exudes a passion for understanding the technical needs of the customer and articulating the value of Mimecast’s products and solutions in meeting those needs.
The ideal candidate must have strong technical aptitude and be well experienced presenting technical solutions and providing technical demonstrations to many different audiences – from technical folk to CEOs.
As Mimecast is a rapidly growing and evolving entrepreneurial company the role requires someone with an entrepreneurial spirit, who is very flexible and can handle multiple tasks, including for example, the need to interface and provide a service to business development (sales), product management, marketing, training and customer advocacy.
A specific focus for this position will be to minimise the technical risk associated with the implementation of Mimecast for enterprise and upper mid-market customers, or those with non-standard mail infrastructure environments. Following from this, internal collaboration and information sharing about lessons learned and innovation creation is encumbent on the successful candidate.
Key Responsibilities:
· Collaborate with sales resources to address any and all technical concerns during sales cycles. Take ownership of the implementation cycle that ensues for relevant, closed opportunities.
· Able to recognise and relate specific technical features as business benefit
· Collaborate with partners to build pre-sales competencies for Mimecast within the entire sales ecosystem;
· Actively and specifically mitigate all technical risks associated with relevant sales to improve sales closure ratios;
· To contribute towards a growing knowledge base pertaining to all technical and project-related matters within the business, through local and international collaboration;
· To be able to discuss and design solutions for a wide range of technical ICT projects within the Small/Medium business and Enterprise.
· Provide technical deployment and other relevant expertise to customer projects where Mimecast is involved;
· Preparing for and conducting product demonstrations along with the field sales or channel sales personnel.
· Ability to report clearly on events both verbally and in written form, including good technical specification and report writing skills, applicable to a broad audience at all levels of seniority, both internally and externally.
· Collaborate with Product Managers to:
o discuss potential product development
o provide input to new product development
o receive output from product development
Essentials skills and experience:
· Demonstrable broad, practical knowledge of ICT technologies and full project life cycle implementation.
· Minimum of 2 years customer facing experience
· Strategic business acumen
· Demonstrated Technical Pre-Sales experience in a reputable technology vendor
· Background of success in supporting both direct and channel sales
· Industry specific knowledge e.g. cloud based computing and email infrastructures
· Documented experience of giving customer presentations at managerial and director level;
· 3-5 years operational experience with Microsoft infrastructure technology including AD and MS Exchange
· Microsoft Email Infrastructure experience (others are beneficial)
· MCSE qualification or similar
· Detail orientated and disciplined
Preferred but not essential skills:
· Operational experience of email servers, networks and archiving technologies;
· Compliance, eDiscovery and Storage management
· Scripting language (any)
· VBScript Troubleshooting experience of server and network performance issues
· LINUX
Apply to this job