Hi Guys,
I have just completed the Telkom Internet marathon getting to the right person in the accounts department who can cancel your dial-up account.
To save you some time, I have decided to post the person's details here for others who might have the same problem.
You can e-mail Desiree Kekana at [email protected] (for now) with the cancellation instruction. My apologies to her if she gets a flood of messages, but at this stage of the game I am so fed up with Telkom, that I don't care anymore.
Telkom Internet will request you to send it to [email protected], but this does not get you anywhere. I have requested the e-mail receipt of my cancellation request over a month ago, and have been getting a 'message deleted without being read' response on a daily basis.
I have just completed the Telkom Internet marathon getting to the right person in the accounts department who can cancel your dial-up account.
To save you some time, I have decided to post the person's details here for others who might have the same problem.
You can e-mail Desiree Kekana at [email protected] (for now) with the cancellation instruction. My apologies to her if she gets a flood of messages, but at this stage of the game I am so fed up with Telkom, that I don't care anymore.
Telkom Internet will request you to send it to [email protected], but this does not get you anywhere. I have requested the e-mail receipt of my cancellation request over a month ago, and have been getting a 'message deleted without being read' response on a daily basis.