Curriculum Vitae
Personal information
First name(s) / Surname(s) NJIENGOUE Dominique Savio
Address(es) 653 Meyer street
107 Koppiest
Wonderboom South - Pretoria (South Africa)
0084
Telephone(s) +27 12 320 4473 Mobile +27 72 869 1072
Fax(es) +27 86 528 0480 / +27 12 320 7527
E-mail(s)
[email protected] /
[email protected]
Nationality
Passport Number Cameroonian
02/ps/49/663684
Date of birth 29 August 1979
Permit
Valid Work permit
Gender Male
Desired employment / Occupational field ICT Technician; Field Marketing: Telecommunication
Work experience
Dates 01 August 2006 – 20 December 2008
Occupation held Field Technician & Marketing (Assistant Technical Manager)
Main activities and responsibilities • Assist Coordination of Technical support aspects
• Definition of technical specifications (software & hardware)
• Manage the production and assembling of three GSM payphone (Alpha, Beta, Theta)
• Online support (Phone call, MSN)
• IT support specialist
• Conduction test on CDMA & WCDMA devices
• Configuration and repairs of POS machines (airtime vending machine)
• Management and development of new products
• Conduction test and approval of new units with the network operators (Vodacom, Mtn, Cell C), ICASA
• Repairs and maintenance of all company’s products
• Communicate with Developer regarding all technical’s aspects of development (Hardware & software)
• Stock management
• Problem solving, customer support & training at customer’s premises country wide
• Cultivate positive business relationships with customers for the purpose of selling, training, branding, market research, and collection of competitive intelligence.
• Drive sales to meet and exceed sales targets within assigned time frames and markets.
Name and address of employer MPcell PTY (Ltd) GSM Manufacturer. Pretoria
Type of business or sector Telecommunication
Dates 01 January 2009 – Today
Main activities and responsibilities
• POS machine installation setting and maintenance
• Definition of technical specifications
• Hardware and software troubleshooting on GSM Products
• Repairs of GSM payphone
• Online support (Phone call, MSN)
• Stock control management
• Customers training & support
• Promote the objectives of the company Marketing strategy in the field.
• Respond to all queries, requests and business needs from the Service Providers
• Customer’s portal administration & management
• Ensure that all agreed objectives and targets are set and achieved
• Control expenses (i.e. petrol, cellular phone).
• Drive sales to meet and exceed sales targets within assigned time frames, channels, markets and geographical area
• Execute the Sales and Distribution Policy in the field.
• Build and manage relationships at store level on continuous basis to maximize sales and brand awareness.
• Conduct regular market research and competitive intelligence and feedback to relevant channel.
• Sell, promote and market the 8ta (Telkom Mobile) Products and Services.
• Identify and action promotional opportunities within the relevant geographical area.
Name and address of employer Ictelecom Trading Enterprise. Pretoria (Vodacom SCSTO)
Type of business or sector ICT & Telecommunication
Education and training
Dates January 2010
Title of qualification awarded BTECH Information and Communication Technology (Part time)
Principal subjects / occupational skills covered • Advanced Communication Network IV
• Communication Network IV
• Information and Technology Management IV (Passed)
• Research Methodology (passed : distinction)
• Data Administration IV
• Project Management IV
• Human Computer Interface Design IV
• System Engineering IV
• Project IV
Name and type of organization providing education and training TSHWANE UNIVERSITY OF TECHNOLOGY
Dates October 2003 - 27 July 2006
Title of qualification awarded Diploma in Information and Technology
Principal subjects / occupational skills covered • Computer installation and setup
• Digital system
• Signal processing
• Electronics
• Telecommunication
• Automatism
• Mathematics
• Physics applied
• Programming
• Economy and management
• English
Name and type of organisation providing education and training ISTDI : Higher Institute of technology and Industrial Design
Level in national or international classification Level 5
Dates 03 September 2000 - 20 June 2001
Title of qualification awarded Senior Certificate: specialization in Mathematics and Physical science
Principal subjects / occupational skills covered • Mathematics
• Physical science
• English
• Chemistry
• Geography
• Civics and Ethics
• Life sciences and Earth
Name and type of organisation providing education and training Saint Michel High school : Douala-Cameroon
Level in national or international classification Level 4
Personal skills and competences
Mother tongue(s) French
Other language(s)
Self-assessment Understanding Speaking Writing
level Listening Reading Spoken interaction Spoken production
English Proficient user Proficient user Proficient user Proficient user Proficient user
French Proficient user Proficient user Proficient user Proficient user Proficient user
Social skills and competences Planning skills, communication skills, Ability to work ,
Team worker
Computer skills and competences Windows XP, Vista, 7
Microsoft office 2003, 2007
Internet explorer
Outlook Express
MSN messenger
communication skills (written / verbal) Strong interpersonal skills
Ability to form and manage relationships at all levels with both colleagues and other people. Thorough understanding of converged communications and mobile technologies and applications.
Detail focused Structured / Systems approach.
Task orientated
Proactive.
Self motivated.
Self driven and committed to work toward goal achievement.
Analytical.
Initiative.
Flexible
Driving license Yes (own transport)
Additional information High interest in sport, music
Annexes Reference:
Mr. PD NKUNA : General Manager Mpcell, contacts: +27 84 777 3192
Mr. JP SIMO: Account Manager ICTELECOM, Contacts: +27 73 058 3027
