No, this isn't the same grps problem that others are having, it's an admin thing.
I'm on a vodacom prepaid/contract "worst of both worlds" thing, so I can't load databundles on my vodacom sim. So since mtn's prepaid bundles are half the price of vodacom's out of bundle rate, I thought I'd try them out.
So I bought a cheap sim, bought R30 worth of airtime, loaded a R10 bundle - worked great. Except that you can only have 1 bundle every 30 days, which is insane. So the rest of my R30 got spent on out-of-bundle rates.
So I bought another cheap sim, tried to buy R100 worth of airtime to get a 100MB bundle. There is no R100 voucher. So I made up a R100 by buying R15, R30, and a R60 voucher. Loaded them, tried to load a bundle.
Only to get told that I don't have enough money for a bundle, and I need to load R100 worth of airtime. Huh? I thought maybe my airtime that I'd just loaded hadn't been registered yet, so I checked my balance - I have R15 that expires on something like the 2nd of Feb, and R90. This I don't really understand.
I'm guessing that since a data bundle lasts for 30 days, but R15 of my airtime expires before those 30 days are up, I can't buy a bundle. It seems ridiculous, but I can't think of any other explanation. I can't get an answer from mtn either - I phone 173, eventually got to the prepaid gprs option, pressed 5, and got disconnected. Tried again, only to sit there for 15 minutes while being told that my call would be answered just as soon as an operator was available! (At least they didn't say that my call was important to them - that always just pisses me off even more).
So now I am seriously pissed off with mtn - I have R100 airtime, I want a 100MB data bundle. Simple as that - why does everything involving telecomms in this country have to be so damn complicated? And always end up screwing the customer?
I'm on a vodacom prepaid/contract "worst of both worlds" thing, so I can't load databundles on my vodacom sim. So since mtn's prepaid bundles are half the price of vodacom's out of bundle rate, I thought I'd try them out.
So I bought a cheap sim, bought R30 worth of airtime, loaded a R10 bundle - worked great. Except that you can only have 1 bundle every 30 days, which is insane. So the rest of my R30 got spent on out-of-bundle rates.
So I bought another cheap sim, tried to buy R100 worth of airtime to get a 100MB bundle. There is no R100 voucher. So I made up a R100 by buying R15, R30, and a R60 voucher. Loaded them, tried to load a bundle.
Only to get told that I don't have enough money for a bundle, and I need to load R100 worth of airtime. Huh? I thought maybe my airtime that I'd just loaded hadn't been registered yet, so I checked my balance - I have R15 that expires on something like the 2nd of Feb, and R90. This I don't really understand.
I'm guessing that since a data bundle lasts for 30 days, but R15 of my airtime expires before those 30 days are up, I can't buy a bundle. It seems ridiculous, but I can't think of any other explanation. I can't get an answer from mtn either - I phone 173, eventually got to the prepaid gprs option, pressed 5, and got disconnected. Tried again, only to sit there for 15 minutes while being told that my call would be answered just as soon as an operator was available! (At least they didn't say that my call was important to them - that always just pisses me off even more).
So now I am seriously pissed off with mtn - I have R100 airtime, I want a 100MB data bundle. Simple as that - why does everything involving telecomms in this country have to be so damn complicated? And always end up screwing the customer?
