Adsl Rosebank Johannesburg - no service

Robone

Senior Member
Joined
Mar 2, 2004
Messages
564
Reaction score
6
Location
Jhb
I haven't had Adsl since Sunday. Am I the only one or is this a Rosebank exchange problem as I have been told.
 
IMO it must be a very localised fault. If the Rosebank exchange was down there would already have been a massive outcry from customers (including big business) as it is one of Telkom's major exchanges.
 
Just got through to Telkom again, and I am now told that 8 cards have been removed (stolen?). So now what!! I asked how long, and obviously no answer could be given
 
how long

Just got through to Telkom again, and I am now told that 8 cards have been removed (stolen?). So now what!! I asked how long, and obviously no answer could be given

Call Telkom again and request to speak to manager/senior manager or executive, that will set them on a mission to replace cards, no excuse for cards stolen, can only be an inside job. Who would steal those cards and for what? or yes don't forget to claim rental rebate for days no service
 
Well it is still down and even after someone contacted me to see if I was happy with their service. What a laugh. She said she would get back to me within 2 hours which she never did.

I also made contact with Telkom again and asked speak to the manager. Was not available and still waiting for them to get back to me.

Any one suggest a good wireless service.
 
After 5 days without ADSL from Telkom, I decided to go the wireless route and the new special offered by 8Ta (okay, I know it is still Telkom, but a different management team) Signed up this morning at 9am, bought my modem and TP-Link router and everything set up and working by 2pm. Had lunch in between.

Back to ADSL and Telkom......had 4 phone calls yesterday, and nothing...still dead as a dodo. Had one call today, while I was in the queue buying the modem, and they told me they believe my telephone is not working. LOL .... Never had a problem with the telephone, but they will on Monday when I cancel both my telephone and ADSL. Only reason had a telephone line was so I could get ADSL.

My experience so far with 8ta is excellent. Speeds seem to as fast as what I was getting with ADSL and I had a 6meg line. Will test later.

Costs have gone down from R750 plus/minus to R199 pm. So once a month, when I go out for that extra meal, I will say cheers and thank you to the Telkom ADSL team
 
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