High income earners interested in "triple play" and converged services

I'm not sure how this article proves the statement made in its title.
 
This philosophy will lead to the ultimate downfall of Telkom. Their strategy wrt Broadband roll-out is to suck as much marrow from the bone. Their pricing strategy and ridiculously slow roll out only leaves the market open to some real entrepreneurs - if only we could get the SAT cables declared essential services!
 
triple play in SA

1 mb line
10 free minutes on local calls only
1 GB of data usage
only allowed to watch tv between 9 am and 10 am
price tag = R2000 / month

if you try watch tv at any other time than that stipulated you are an abuser of the system and will be penalised.

also you can watch tv at other times if you buy an additional triple play account at R2000/month. this will allow you to extend your viewing times to 9 am to 11 am.

what a frikking joke this country has become. i think its time we all chipped in and bought a box of those stay awake tablets for old ivy. maybe then she might pull her head out of big T's a$$
 
friedpiggy said:
triple play in SA

1 mb line
10 free minutes on local calls only
1 GB of data usage
only allowed to watch tv between 9 am and 10 am
price tag = R2000 / month

if you try watch tv at any other time than that stipulated you are an abuser of the system and will be penalised.

also you can watch tv at other times if you buy an additional triple play account at R2000/month. this will allow you to extend your viewing times to 9 am to 11 am.

what a frikking joke this country has become. i think its time we all chipped in and bought a box of those stay awake tablets for old ivy. maybe then she might pull her head out of big T's a$$
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And you will be forced to pay normal line rental as it is an add - on service...
 
I must still figure out how anybody can be happy with Telkom's service!
 
Interestingly, the satisfaction level was above 88% for all aspects of the Internet Service Provider service offerings – confirming Telkom's assertion that customers are generally happy with their services.
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No it might confirm that demographic is generally happy but would they say that the majority of people who cannot afford any of these services - ie those who are not high income earners - are happy? I dont think so.

I would love to see how these survey questions were structured.
 
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The Internet accounts for ONLY 12% of the average high-income household telecoms spending, says analyst Tertia Smit.
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If they earn R8000 and are paying 'ONLY' 12%, that's R960 a month.

That's way more than I pay for my wife's car.

Far King Telkom.
 
Daaru said:
If they earn R8000 and are paying 'ONLY' 12%, that's R960 a month.

That's way more than I pay for my wife's car.

Far King Telkom.
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:eek: Missed that one. Disgusting. 12% of your income for internet.
 
Vice said:
I must still figure out how anybody can be happy with Telkom's service!
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Easily, the people you ask don't have a frikkin clue what the service should cost or how it should perfom, so they are quite content with it as they have been historically conditioned to pay that amount and expect as much.
I was pretty stoked a few years ago with dialup, being able to to get email and all that neat stuff. I didn't know any better.

Most of these people don't even know how to use email properly, let alone question the service levels thereof, no disrespect intended.
When a fellow forumite calls the Telkom call center and gets dished out the usual garbage we know better, most people take it at face value.

88% are happy because they don't know the facts, its that simple.
Sit them down for 1 hour and tell them about what they should be getting and what they should be paying and the story would be very different.
Whether or not this report was accurate or not is immaterial.
Stats like these are about as useful as ones obtained by asking people if they like oranges or lemons, but they havent ever eaten oranges, so always pick the lemons.

Its just plays on peoples ignorance.
Bottom line is that when the numbers are challenged they don't add up, and Telkom knows that.
The mere fact that people view internet/broadband access as not important just highlights our backward situation. Our apartheid from the rest of the world is alive and well all thanks to Telkom and the DoC.

EDIT: isnt that '12% a percentage of the total household expendure on Telecoms',,, not the salary?
 
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most of these high income :rolleyes: people either don't know or/nor care what they pay for internet, aslong they just have it. obviously this "happy"poeple is the only bunch telscum looked at.so... what about the middle class income households and even the poor/low income people? o wait! they don't count (thanks telkom)
 
Classic nouveau-riche - more money than sense.
 
To quote"Internet accounts for only 12% of the average high-income household telecoms spending, whereas a much larger amount is consumed by cellphone bills and voice calls"(not their income)
 
Tertia said:
To quote"Internet accounts for only 12% of the average high-income household telecoms spending, whereas a much larger amount is consumed by cellphone bills and voice calls"(not their income)
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Thanks for the clarification - still how much more ambiguous can they get?

IMO at the very least they need to say how many people they surveyed and include somewhere the number of those who had internet.
 
As BMI pointed out, South Africans lack a general "consumerism" culture. In the UK (before BT were forced to end their monopoly), there was huge pressure from PC magazines and newspapers for OFCOM to do something about this.

However in SA, there's basically no pressure for Telscum to do anything good - except for this forum which is very small.
 
Welcome Tertia.
Would this be Tertia Smit, author of the report?
If so are you able to shed some light on the questions that were posed, number of people surveyed (360?), etc, etc?
If not, no matter, welcome anyway. :)
 
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