[Full-time] PRODUCT MANAGER at Cathy Brophy - Ensure Personnel Job

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Location: Cape Town
Description:
JOB SPEC – PRODUCT MANAGER

Purpose of the Position

The Product Manager is responsible for the end-to-end management of products through the product lifecycle, whilst ensuring maximised product lifespan, revenue and/or user experience, and brand value.

Duties and Responsibilities

Product Management:

§ Manage the ongoing product lifecycle, from conceptualization to development and launch, to maturity.

§ Ensure opportunities are maximized to extend the life of products.

§ Maximising revenue and/or user experience and brand value, depending on the priority of your products.

§ Ensure products are continually enhanced to improve their efficiency, professionalism, ease of use, profitability, etc

§ Identify key success indicators for products and measure success against indicators. Implement and ensure timely delivery of daily/weekly/monthly product reports.

§ Share the administration of your products with the Product Administrators, and in their absence, carry out all administrative functions.

§ Conduct thorough market research regarding competitors and target markets.

§ Manage product marketing and branding.

§ Manage revenue and profitability where applicable.

§ Source partners and suppliers where applicable.

§ Assist with establishing contractual agreements with partners/suppliers/users, etc where applicable.

Process Management:

§ Identify opportunities and assist with implementing new or improvements to existing, processes and systems.

§ Design and implement processes within and across departments to ensure that products are managed and supported.

§ Ensure support staff are properly trained on the products.

Competencies:

§ The ability to formulate and implement various business models.

§ Research skills – Primary and secondary research.

§ General people management skills, including conflict resolution, problem solving, motivation, etc.

§ Ability to work in a pressurised, performance orientated environment.

§ Ability to retain a holistic view of products and processes, incorporating all aspects ,from business to operations to customer support.

§ Critical thinking skills.

§ Must be able to analyse data / financials and able to report on findings.

Attributes:

§ Analytical, yet quick decision maker

§ Passionate about customer service

§ Takes responsibility for decisions

§ Entrepreneurial drive

§ Hands on work ethic

§ Good listening and communication skills

§ Attention to detail

§ Team Player

§ Well Organised

§ Ability to identify opportunities, internal & external

Minimum Requirements:

§ Tertiary Qualification in Commerce; Marketing or other relevant disciplines is required.

§ Minimum of 5 years experience in a software or telecoms environment, working closely with Product Management/Product Development, of which at least 2 years experience within a Product Management role.

§ Knowledge of Agile development process beneficial.

§ Project Management experience will be beneficial.

§ Prior experience with digital/mobile technology will be highly beneficial.

§ Experience working in South East Asia, Africa and other developing countries an advantage.

Please note that this position might involve international travel.

EMAIL CV’S TO: [email protected]


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