[Full-time] HTI Technical Consultant at Hospitality Technology International Job

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Location: Johannesburg
Description:


Job Title: Technical Consultant



Based at: Head Office, Rivonia



Position reports to: Customer Service Manager



Introduction: A Technical position is available at our Hospitality Software Company in Rivonia. Join and compliment our Technical Department where you will manage and support our internationally renowned products. We have a very exiting suite of products where you will also have to manage the installation and support of our products and their respective modules and the Windows platforms that our products run on. We require someone that will be able to read and understand log files and have a very good understanding of XML and schemas. Experience in SQL (Basic), HTML and the internet is essential.



Minimum Requirements

Matric
Senior certificate or diploma in IT (Preferable)

Minimum 1 year extensive software support experience
SQL Database administration preferable
Understanding the Internet
HTML, XML and ability to analyse system log files

Own Transport to attend occasional meetings with customers

Hospitality experience preferable (Understand Hospitality Industry Terminology)

Basic O/S & Network knowledge (A+ would be an advantage)



Job Specification

Fast growing and established Hospitality Software company in Rivonia is looking for a young and vibrant technical consultant to compliment our Technical department.

We have a very well balanced working environment and we are looking for someone that is hard working, has a good work ethic, enjoys a challenge and that would fit into our various teams. We need someone that is able to take the initiative in his/her role and expand the existing position. Must be able to deliver on deadlines and must have the determination to support our products (and database’s) passed our expectations.




Roles

Support and manage our software suite

Installation and support of modules
Analysing Log and XML files
Basic SQL Database administrator
HTTP, HTTPS and FTP sites
1st and 2nd line product support
Analyse product messages
Manage software on hosted environment
Documenting and reporting on activities

Liaise and log calls with our internal development team

Support & Configure Payment Gateway Interfaces

Update client’s database’s with internal licensing



Any interested candidates to send their CV’s to [email protected]


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