Location: Gauteng
Description:
A well-established Chartered Accountant firm in need of a professional, presentable
and well-spoken lady to act as a Receptionist and General Assistant.
This position forms a critical aspect of the overall client service plan and therefor only candidates who qualify,
based upon the job specification need to apply.
PURPOSE:
Act as a host for the firm by professionally answering all incoming telephone calls to the main switchboard, assist
clients where possible and direct them to the correct relevant extensions and attend to visitors.
KEY PERFORMANCE AREAS:
· Customer Service – Deliver excellent customer service by continuously developing and obtaining knowledge
of the company’s services to the satisfaction of clients and thus improving the organisation’s image and
positioning in the market.
· Maintenance of the Reception Area – Keep the reception area clean and attractive and equipment functional
at all times.
· Telephone management – Achieve accurate delivery of clients telephonically by professionally answering all
incoming calls and transferring them to the relevant extensions.
· Receiving of Guests – Attend to walk-in clients and partners timeously and inform the relevant host about
their appointment.
· Booking of meeting rooms – Ensure bookings and co-ordination of meeting rooms.
· General Administration – Maintain a clear channel of communication between the company and its
stakeholders at all times.
BEHAVIORAL & FUNCTIONAL COMPETENCIES REQUIRED:
· Well Groomed and elegant at all times (professional environment)
· Excellent Receptionist/Office Management Skills
· Good Communication Skills (written and verbal)
· Reliable & Trustworthy
· Good Customer Service Skills
· Computer Literacy – Excellent MS Office (Word, Excel, PowerPoint, MS Outlook and Internet)
· Good Typing & General administrative skills.
QUALIFICATIONS & EXPERIENCE REQUIRED:
· Matric and a recognised Secretarial or Administrative Diploma
· Must have 2 to 5 years’ experience in similar position
· Must have worked in a large company, handling a busy switchboard. email your CV to [email protected]
Apply to this job
Description:
A well-established Chartered Accountant firm in need of a professional, presentable
and well-spoken lady to act as a Receptionist and General Assistant.
This position forms a critical aspect of the overall client service plan and therefor only candidates who qualify,
based upon the job specification need to apply.
PURPOSE:
Act as a host for the firm by professionally answering all incoming telephone calls to the main switchboard, assist
clients where possible and direct them to the correct relevant extensions and attend to visitors.
KEY PERFORMANCE AREAS:
· Customer Service – Deliver excellent customer service by continuously developing and obtaining knowledge
of the company’s services to the satisfaction of clients and thus improving the organisation’s image and
positioning in the market.
· Maintenance of the Reception Area – Keep the reception area clean and attractive and equipment functional
at all times.
· Telephone management – Achieve accurate delivery of clients telephonically by professionally answering all
incoming calls and transferring them to the relevant extensions.
· Receiving of Guests – Attend to walk-in clients and partners timeously and inform the relevant host about
their appointment.
· Booking of meeting rooms – Ensure bookings and co-ordination of meeting rooms.
· General Administration – Maintain a clear channel of communication between the company and its
stakeholders at all times.
BEHAVIORAL & FUNCTIONAL COMPETENCIES REQUIRED:
· Well Groomed and elegant at all times (professional environment)
· Excellent Receptionist/Office Management Skills
· Good Communication Skills (written and verbal)
· Reliable & Trustworthy
· Good Customer Service Skills
· Computer Literacy – Excellent MS Office (Word, Excel, PowerPoint, MS Outlook and Internet)
· Good Typing & General administrative skills.
QUALIFICATIONS & EXPERIENCE REQUIRED:
· Matric and a recognised Secretarial or Administrative Diploma
· Must have 2 to 5 years’ experience in similar position
· Must have worked in a large company, handling a busy switchboard. email your CV to [email protected]
Apply to this job