SNO on track with launch plans

"Pandey said the SNO would seek some help and support with domestic issues from Telkom in the teething stage."

But since the sno has been anounced and weve all heard various comments from them, i'm begining to feel more and more confident that we are looking at another MTN - Vodacom situation here.

What we needed was real tough competition.
Not sure about you but I don't give or ask support from my competition, I go out there to crush the competition.

I hope i'm wrong but I think we may just be in for an ugly supprise.

I just picture some big boys from Telkom and the SNO having a couple of drinks together talking about strategies.

Yeah there will probaly be a duopoly at first... But the difference is that this MD has got 10 years of experience and Telkom's Big Boy got a BIG FAT 0 Amount of Experiencein the Telecoms Arena. Which In my opinion is the difference between the 2 companies. I think the service levels and products will be of fair quality when compared to Telkom. But this will only happen once the SNO have got a strong footing in the base level of the country and dont rely on Telkom for anything.

Boycot SNOT till they are forced to offer products that are distinctly better and less expensive than Telkoms for the long run. There is no point flocking to SNOT in droves just to be put under the same yolk!

agreed

Crummy_Gummy said:

Boycot SNOT till they are forced to offer products that are distinctly better and less expensive than Telkoms for the long run. There is no point flocking to SNOT in droves just to be put under the same yolk!

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I disagree. Telkom has given us no reason to be loyal to them. They continue to take advantage of every loophole and opportunity to drive revenues into their coffers at the South African consumer's expence.

Since no reasonable action is making any difference to Telkom, I say let as many consumers as possible jump a sinking garbage trawler (ie. leave Telkom) and take our business and money to the SNO.

This will accomplish several things:
1) It will finally show Telkom et al. that we're sick and tired of being ripped off just because South Africa has a very poor history of standing up for Consumer Rights.
2) It will drastically lower Telkom's revenue streams and force them to wake up. Something similar can be achieved by shaking up the DoC from the top down. Every long-term successful business in the world operates on a performance = reward basis. Lack of performance is worked out of the company and is replaced by new blood that is driven to succeed. We need this attitude in governement, ICASSA, Telkom and the SNO to bring this industry up to world-class standards.
3) It will help the SNO achieve / obtain revenue much sooner. This good faith on our part should then be rewarded by affordable broadband costs sooner rather than later.

If the SNO turns out to be a female version of Telkom in dusguise, by that stage ESSAy will be out and more choices available to consumer. I for one will excercise my rights and jumped another sinking ship until I find one that caters for my needs as a consumer. This includes, unshaped, affordable per Gb, single monthly flat-fee backed by devoted customer service / fault detection and repair with speedy turn around time.

There are plenty of people on the gravy train, but what they fail to realise is that things change quickly the more you upset your customers and soon the tracks will begin derail.

* Almost forgot another important point:
4) By boycotting the SNO, it will send a message to Telkom that we are happy with the way they are running a business and profiteering from us. We will avoid helping their competition and further delay proper reforms as their competition on a fixed-line front will effectively be neutered. What more incentive can Telkom ask from us to continue overcharging us if we're all so happy that we remain their clients???